Channels & viewing

[nicole5]

Earlier today all 10 seasons were available and now only season 6 remains up. Has the license expired or is this a glitch? I recently downloaded the app just to watch old seasons.

[Marandoo]

Is anyone else missing episodes 5 and 6 of Series/Season 6?  

I tried working directly with Roku and after updating and rebooting my Roku television it still is not resolved. 

[RokuTakashi]

Hi, @Marandoo

We appreciate you for posting and welcome to the Roku Community.

Thank you for taking the time to bring this matter to our attention. We want to assure you that we take all concerns seriously and will do everything we can to address the issue you have notified us about. We have already forwarded your concern to the appropriate team at Roku, and they are currently investigating the matter. Please note that we will continue to monitor the situation closely and provide updates as soon as we receive further information from the team. 

We appreciate your patience and understanding in this matter.

Best wishes,
Kash

[Marandoo]

Alas, now episodes 1-6 are missing from Series 6. 

[RokuTakashi]

Hi, @Marandoo

Greetings, and thanks for posting here in the Roku Community.

We appreciate you for bringing this to our attention. We see that you've noticed missing episodes of The Great British Baking Show on The Roku Channel. Rest assured that we acknowledge this, and we'll forward this issue to the appropriate Roku team so this will be addressed. 

We hope for your patience and understanding as we work on this.

Best wishes,
Ksh

[fidlerflute]

The same is true for me, as well :(.

[RokuTakashi]

Hi, @Marandoo 

It's our pleasure to welcome you here in the Roku Community.

Thanks for letting us know about this. Please be advised that we're currently aware of this issue, and the appropriate Roku team is currently investigating on the issue. Once more information is available, we'll provide an update on this thread.

Your patience and understanding while we're working on this.

If there's anything we can do to assist you further, let us know.

Best wishes,
Kash

[Anade]

Most of the seasons have two to three missing episodes. Season 7 is missing episodes 8, 9, and 10. There are gaps in all the seasons.

[RokuERey]

Hi @Anade,

Welcome to the Roku Community!

We appreciate the additional report about this. This has been already escalated to the appropriate Roku team and is currently under review.

I'll forward these updates to them and make sure to get back here if we have information on how things turn out.

Best regards,
Rey

[RokuERey]

Hi @Anade,

Welcome to the Roku Community!

We appreciate the additional report about this. This has been already escalated to the appropriate Roku team and is currently under review.

I'll forward these updates to them and make sure to get back here if we have information on how things turn out.

Best regards,
Rey