I can't even get my Roku 3 remote to pair and it is new just out of the box. Talked to trech support at least 4 hrs. They sent me a new unit and it has the same problem
HELP!!!! Tried turning off router (WIFI) incase it was interfering, unplugged the wii console. If you hold down on the A,B and the pairing buttons at the same time it will reset the remote and you have to press the pairng button to turn in on (flashing light) this is what Roku Tech support said to try: Here are the steps that you need to do: 1. Unplug the power adapter of the Roku player for 30 seconds and plug it back in. 2. Once you will see the Roku logo on the TV screen, press the A, B and the pairing buttons all at the same time for 3 seconds. Note: Leave the batteries inside the battery compartment. 3. Check on the TV screen if you will see the "Roku Enhanced Remote Pairing" message. If you do, that would simply mean it's already working. You can then proceed with the setup.