I have had the Roku box for a couple of weeks now. Worked right out of the box with no issues with the installation. All that has changed and currently I am stuck at the purple screen with the following text:"launching home screen".
1.About 5 days ago, I disconnect my VOIP's provider (Lingo) box from my network since I decided to stop subscribing to it.
2.Approx. 3 days ago, I start seeing occasionally this Windows System error: paraphrasing here..."there is an IP address conflict with another machine on your network"...more often than not, I would lose connectivity and would be only able to get on the Internet by rebooting the router/access point.
3.About 2 days ago, this error message becomes more frequent and always results in loss of connectivity. In reality this meant I could only be on the internet for 10 minutes before having to reboot the router. Obviously, this was an intolerable solution.
4. Yesterday, I started a more detailed look at my network and different devices to see if I could fix this. Downloaded and installed the most recent firmware for my router. Also assigned a static ip address to a laser printer i have on my network that was accessible via ip if you wanted to print on it. Results => No longer seeing (at least for all of a day) the windows system error. But my Roku box is not working now inspite of all that I have tried.
5. My setup: Using a Netgear WGR614 V6 router/access point; using a Network XE102 powerline adapter to connect the Roku box to the router; typically have the following devices active on the home network-2 laptops (1 PC, I Mac), 1 PC Desktop, I HP LaserJet (wired connection to router), I HP ThinkJet (wireless connection to router), 1 iPhone, 1 Nokia N95. All PCs running XP Home. Also using MagicJack.
6. What I done in trying to diagnose/fix this. Tried to add a static IP address for the Roku box; turned UPnP on and off; changed DNS servers to use OpenDNS and not Comcast DNS servers; tested speed of internet connection. All to no avail.
My "hunch" is that when Roku was installed and working successfully, it was using the UPnP protocol. I noticed in my router admin screen that this was checked, and an IP assigned to what I believe was the Roku box (using port 2442). At some point the Roku box stopped working even though this UPnP configuration hadn't changed. I have checked this on and off, rebooted both Roku and the router, but have had no success.
Current configuration: router is using OpenDNS, also acting as a DHCP server, UPnP is checked off, I have just one IP address reserved for the LaserJet printer. Everything else in terms of router settings is pretty standard.
I can get to moviecontrol.netflix.com from my laptop, have reset (quite a few times) the Roku box, have unplugged and plugged back in the powerline adapter.
Any help will be greatly appreciated. I convinced the missus that we should drop our Comcast cable when we got the Roku box. So now, no cable, no Roku and this is not good for my standing in the household!!!