Roku Forums

by **moconnor** » Thu Oct 22, 2009 6:31 am

We have three HD 2000 and two are activated using push buttons and one is activated by a touch screen. We have a delay from the time we push the button to the presentation coming on about 2 seconds, also the touch screen has around a 5 seconds delay too. Is there an upgrade we can install to shorten the delay once the command is entered?

Thanks

by **RokuLyndon** » Thu Oct 22, 2009 10:39 am

Can you send me your csv file, to support@brightsign.biz? Those delays sound like they're too long. Also, please send me your autorun.bas file. Maybe, there's a debug mode that's set on that's causing the delays.

These daysl occur both with image and videos?

by **moconnor** » Thu Oct 22, 2009 11:11 am

I sent the items. Thanks

by **moconnor** » Thu Oct 22, 2009 12:21 pm

the email kicked out the autorun.bas app. Is there a way to get it to you?

by **RokuLyndon** » Thu Oct 22, 2009 12:26 pm

I received both the csv and autorun files you sent.

by **moconnor** » Mon Oct 26, 2009 6:46 am

Any luck yet with this delay issue?

Thanks again,

Marcus

by **moconnor** » Wed Oct 28, 2009 8:00 am

Just checking to see if any solutions have been found for our delay issue!

Thanks in advance,

Marcus

by **moconnor** » Tue Nov 03, 2009 11:36 am

Is their an updates version of the autorun file I can try to insert into our HD card?

by **RokuLyndon** » Fri Nov 06, 2009 1:48 pm

There aren't any updated autoruns for the 2000. I received your files, and will get back to you shortly.

by **moconnor** » Sat Feb 13, 2010 11:03 am

Just want to check and see if any progress has been made with this timing issue.

Thanks,

Marcus

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