My roku worked fine with my wi-fi (airport express) until I added WPA security.
After several attempts to re-connect, it finally seemed to recognize the network, but now it is stuck on "software update". It says "performing the update. Please wait... progress 0%".
It has now been like that for about nine hours.
I called the roku support line twice last night, and after a half-hour wait each time, I was disconnected in the middle of the conversation.
Can anyone please give me some advice?