Roku keeps disconnecting all internet access

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Roku keeps disconnecting all internet access

Postby bklie » Sun Dec 27, 2009 4:20 pm

Just got Roku yesterday and think it's great. BUT when listening to Pandora, it plays for about 3 songs and then stops with a message that it has lost connection. I have to unplug and replug in my wireless router (Netgear WTG624) which thens starts to work again. Only happens when I am using the Roku.

Have discovered it happens also when trying to watch a movie on netflix
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Roku keeps disconnecting all internet access

Postby ppj » Mon Dec 28, 2009 3:21 am

Have you updated the latest firmware on the router?
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Re: Roku keeps disconnecting all internet access

Postby lidiaalanis » Sat Mar 12, 2011 7:41 am

I have the lastest router firmware for WRT610N and the roku keeps disconnecting from internet, it very frustrating because we just bought the roku and it hasn't been reliable at all. Please help
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Re: Roku keeps disconnecting all internet access

Postby RokuShawnS » Sat Mar 12, 2011 8:01 am

Please take the steps on the following page. http://support.roku.com/entries/420590- ... experience

If you're still having issues, feel free to reply here or through PM.

Thanks,
C. Shawn Smith

PS - Also, try disconnecting all other computers, etc, from your network and run only the Roku to see if it continues to happen.
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