Moderators: RokuDouglas, RokuShawnS, RokuKen, RokuRyan, RokuJamesL
Just got Roku yesterday and think it's great. BUT when listening to Pandora, it plays for about 3 songs and then stops with a message that it has lost connection. I have to unplug and replug in my wireless router (Netgear WTG624) which thens starts to work again. Only happens when I am using the Roku.
Have discovered it happens also when trying to watch a movie on netflix
- Posts: 1
- Joined: Sun Dec 27, 2009 4:17 pm
Have you updated the latest firmware on the router?
- Posts: 63
- Joined: Mon Sep 07, 2009 12:16 pm
I have the lastest router firmware for WRT610N and the roku keeps disconnecting from internet, it very frustrating because we just bought the roku and it hasn't been reliable at all. Please help
- Posts: 1
- Joined: Sat Mar 12, 2011 7:29 am
Please take the steps on the following page. http://support.roku.com/entries/420590- ... experience
If you're still having issues, feel free to reply here or through PM.
C. Shawn Smith
PS - Also, try disconnecting all other computers, etc, from your network and run only the Roku to see if it continues to happen.
Forum Community Liaison
The Cosmos is all that is, and all that was, and ever will be. -- Carl Sagan
- Roku Engineering
- Posts: 4632
- Joined: Thu Mar 10, 2011 2:21 pm
Return to Roku Streaming Player General Discussion
Who is online
Users browsing this forum: cpdretired, digitaljams, PeteLP, tkfan75 and 37 guests