Roku slow tonight?

Moderators: RokuDouglas, RokuShawnS, RokuKen, RokuRyan, RokuJamesL

Roku slow tonight?

Postby shdware » Fri Jan 21, 2011 7:46 pm

Everything I've tried on the Roku tonight takes an excessively long time to load: YouTube, Hulu+, Netflix -- you name it.

The internet connection on the laptop that I'm using right now is swift. Is there a problem with Roku's website or the site that the channel information is stored? Once a video actually loads it plays fine, but I've been seeing a whole lot of the 'Please Wait' and 'Retrieving Image' screens. Also, the time it takes for the video itself to load is upwards of a minute. This has never happened before.
4200R [Roku 3]

Formerly:
3100X [Roku 2 XS]
2050X [Roku XD]

42" VIZIO via HDMI @ 1080p
Comcast 20Mbit
shdware
 
Posts: 260
Joined: Sat Oct 02, 2010 9:12 pm
Location: Utah

Re: Roku slow tonight?

Postby kc8pql » Fri Jan 21, 2011 9:09 pm

All's been normal here.
____________________________________________________________________________________________________________
No, I don't work for Roku.
OTA Antenna, "Netflix Player" N1000X, XDS 2100X (premature death by lightning)
Roku2 XD 3050X, Roku2 XS 3100R
User avatar
kc8pql
** Valued Community Member **
 
Posts: 8304
Joined: Fri Jan 23, 2009 3:54 pm
Location: US

Re: Roku slow tonight?

Postby dividebyzer0 » Fri Jan 21, 2011 10:03 pm

Firmware updates might be the cause...
The downloading of the new firmware. (not the performance of the firmware)
Last edited by dividebyzer0 on Fri Jan 21, 2011 10:05 pm, edited 1 time in total.
HD-XR model N1101 Firmware 3.1 Bld 1182
Linksys BEFSX41 <==> AT&T ADSL
Channel Master CM-7000 HDTV Tuner
27" RCA ColorTrak circa 1992. Scissors! ---8<-----
dividebyzer0
 
Posts: 273
Joined: Thu Sep 16, 2010 2:26 pm
Location: Wichita Kansas

Re: Roku slow tonight?

Postby mikebdoss » Fri Jan 21, 2011 10:04 pm

shdware wrote:Everything I've tried on the Roku tonight takes an excessively long time to load: YouTube, Hulu+, Netflix -- you name it.

The internet connection on the laptop that I'm using right now is swift. Is there a problem with Roku's website or the site that the channel information is stored? Once a video actually loads it plays fine, but I've been seeing a whole lot of the 'Please Wait' and 'Retrieving Image' screens. Also, the time it takes for the video itself to load is upwards of a minute. This has never happened before.


Try a reboot - the new software version might be causing slowdowns. That said, I'm under the impression that unless you're actually in the channel store, your Roku doesn't talk to the Roku home base often at all - video streams come directly from the providers.
mikebdoss
** Valued Community Member **
 
Posts: 3483
Joined: Mon Oct 25, 2010 12:52 am

Re: Roku slow tonight?

Postby jhernes » Fri Jan 21, 2011 10:37 pm

kc8pql wrote:All's been normal here.

+1
ROKU MODEL: N1000 - Decommissioned, HD 2000C-00 - Decommissioned, XS 3100R - Visio 50, R3 4200R - Samsung LN55
jhernes
 
Posts: 1371
Joined: Thu Jun 03, 2010 10:02 pm
Location: San Diego, CA

Re: Roku slow tonight?

Postby shdware » Mon Jan 24, 2011 9:38 am

Rebooted to no avail. Everything loads very slowly. The wifi strength is very good, and there isn't really a lot of interference. Once it starts playing, there aren't any hiccups, but something that normally loaded in 10 seconds is taking sixty. It seems to be independent of anything else. I updated to the latest firmware, but it's still slow.
4200R [Roku 3]

Formerly:
3100X [Roku 2 XS]
2050X [Roku XD]

42" VIZIO via HDMI @ 1080p
Comcast 20Mbit
shdware
 
Posts: 260
Joined: Sat Oct 02, 2010 9:12 pm
Location: Utah


Return to Roku Streaming Player General Discussion

Who is online

Users browsing this forum: thetick and 31 guests