RokuShawnS, the Roku community liaison, posted in your other thread with some suggested steps, and asked for additional info if the suggestions didn't help: viewtopic.php?f=28&t=39164&p=258897#p258897boomer47 wrote:Well, I finally gave up on getting the channel store to come up without a soft reset so now I just unplug the player when I'm through watching and plug it in again when needed. Takes awhile to boot but less time than jumping through the setup hoops.
Now that I can access the channel store I find it was all for naught because every time I try to add a channel I get this message "operation not supported at the time".
Does that mean it will be supported sometime in the future or what?
I bought this 2100X a little over a month ago and am now wishing I had never heard of Roku. Between the problems of getting this thing to connect to my network and all the other little glitches it comes with it is a chore to try to watch anything on without having a screaming fit.
RokuShawnS wrote:Go into Settings and try the reboot option. If that fails, try using the reset button on the bottom of the unit (hold for 60 seconds) after disconnecting the HDMI cable (if you're connected that way).
If none of this works, please send me a PM with your NAME, ROKU SN, ROKU MODEL, EMAIL, PHONE.
C. Shawn Smith
boomer47 wrote: Now that I can access the channel store I find it was all for naught because every time I try to add a channel I get this message "operation not supported at the time".
boomer47 wrote:Yes, I followed Rokushawn's advice and it did not help.
I don't think it's a network problem because I have the same issues when I use a wired connection.
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