Launch Home Screen problem

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Launch Home Screen problem

Postby cmac » Sun May 08, 2011 8:27 pm

I'm having trouble with my Roku player in that it will not get past the "Launching Home Screen" on my TV.
I've had my Roku player for 17 months now and have never had a problem with it.

Can anyone please help?
Any suggestions are welcome.

I've tried the box on two separate TVs and get the same results. The LED light on the front of the box just blinks and on my TV screen, it does not go past the purple Roku screen where it says "Launching Home Screen".
It's almost like it's not connecting, yet my internet connection (inlcuding wireless) is fine. And I've done nothing different to the Roku player to warrant this problem.

Thanks in advance,
Christie
cmac
 
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Re: Launch Home Screen problem

Postby RokuShawnS » Mon May 09, 2011 12:15 am

Christie,

PM me your Name, Email address, Phone Number, and your Roku Model and Serial Number.

Thanks,
C. Shawn Smith
Forum Community Liaison

------------
The Cosmos is all that is, and all that was, and ever will be. -- Carl Sagan
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RokuShawnS
Roku Engineering
 
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Re: Launch Home Screen problem

Postby cmac » Mon May 09, 2011 6:39 am

Thanks, RokuShawn. I've sent a PM your way.
cmac
 
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Re: Launch Home Screen problem

Postby cmac » Mon May 09, 2011 3:18 pm

Problem solved.
Thanks again to RokuShawn and Roku telephone tech support.
cmac
 
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Re: Launch Home Screen problem

Postby hwanie » Thu Aug 02, 2012 6:29 pm

I have exactly same problem. Roku is blinking and see "Launching home screen" for two days. I did everything but nothing works. Could you help?
hwanie
 
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Re: Launch Home Screen problem

Postby Sisco » Sat May 04, 2013 10:31 am

ME TOO!!!!!! HELP!!!!!!!!!
Sisco
 
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