Sakkasie wrote:If this has been an ongoing problem since August how can Roku, in good conscience, continue to advertise on their website that the Roku 2 supports Netflix subtitles?
I'm just sayin'.
Gilgamesh wrote:Because they do! Mine work fine on the rare occasions I turn them on to check.
Titles that did NOT have subtitles displayed.....
An Affair To Remember
The River Wild
Titles that DID have subtitles displayed.....
All Good Things
eds75 wrote:When I questioned Roku support on why some Netflix titles listed as having closed captions (subtitles) work and some don't, I got the following e-mail from Roku support on 10/09/2010.
"We sincerely apologize for the inconvenience.
I would like to inform you that Roku is aware of this issue and our technical department is working hard to resolve it as soon as possible.
Please feel free to email us for further queries.
Thank you for providing us with an opportunity to assist you and thank you for choosing Roku.
Roku Customer Service."
When I check the ones that don't work by calling them up on the Netflix app on my iPad, they have captions, so it is some kind of a Roku problem.... SO, how do we know when it is fixed???
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