egruber wrote:I have the Roku XS and I am not happy at all with the performance. For a short time, I had a Sony TV that had streaming video via my wireless and it worked great. We moved the TV, so I got the Roku to provide the streaming for an older HD TV. The difference has been very disappointing. Selecting channels is like rolling dice. Sometimes they load fairly quickly, other times it just hangs endlessly and says Retrieving..... Playing anything with reasonable quality starts and stops so often that I usually give up in frustration....if I can get it to start at all. Sometimes, unplugging it from the AC and plugging it back in improves things somewhat. I haven't tried a hard reset yet because I didn't want to lose all my settings.
I have checked the wireless connection and Roku says the signal is 'good', and we have nothing else competing for the bandwidth in our house. Is this device just a dud?
egruber wrote:The part that I can't understand is why the Roku box performs differently than other devices attached to my wireless network. I use a laptop on the same network and have no problem streaming. I used an Internet TV on the same network and I had no problem streaming. Just the Roku box seems to have difficulty. I have a Verizon FIOS router, and I've no idea how to make changes to the settings. Why would the Roku box perform differently than other devices on the same wireless network?
egruber wrote:Connecting via a cable is not an easy option because I am nowhere near a wired connection. I did run the speedtest.net from my laptop and it says I have a 10.4 mps download speed. Again, the Roku box says the connection is good. It almost seems like the memory of the box just fills up and then it gets stuck until I unplug it again. Weird.
If I try the reset option from the Roku Settings menu...is that the same as a hard reset? Do you think that is worth trying?
egruber wrote:I moved the Roku box so that it was in a more open area. That seemed to improve things quite a bit. I'll let you know if it is a temporary thing or not. But thanks for the suggestions.
egruber wrote:The Roku device is marketed as something simple to use.
evanroode2 wrote:egruber wrote:The Roku device is marketed as something simple to use.
Home networking in general is marketed as "simple", yet the return rate of wireless enabled
devices is reportedly more than 20%, where the return rate for regular electronics is 1% or 2%.
And streaming is pretty sensitive to networking quality (both local and ISP). Sometimes I think
its a wonder it seems to work for so many people.
atheling wrote:I'd rephrase that to I usually think its a wonder it works at all for anyone. I went through enough years of networking pain "in the old days" to be amazed that today's video streaming experience is as good as it is.