knuckle wrote:on your remote rapidly press the home button 5x the ff button 3 x and rew 2x that should bring up a screen select update soft ware and ok this should force an update
knuckle wrote:you might try changing your update server from that screen (it cycles through so write down which it is on now) and try and force the update again but to be truthful this sounds like something shawn and the powers that be may need to address from there end.
Lazy Senior wrote:I have been trying to update my Roku XS version 4.2.1006 to 4.3.1057 thru the settings menu. Roku downloads the update, but it then says "The Software update failed because the verification failed (error code 006)." I have tried power reset and re-downloaded the update several times but just get the error code again. I use ethernet. Roku is working just fine, I just want the new update. What next?
RokuShawnS wrote:Yeah, try the above steps, and if it doesn't work, PM me your serial number and I'll forward that to the engineers tomorrow morning. I'm not familiar off-hand with Error 006, so I'll have some brains to pick before I can get back to you on it.
C. Shawn Smith
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