castalla wrote:The LT remote doesn't have a pairing button.
Nor does the LT have bluetooth. bittenbydustmites, I'm sorry to inform you that they sent the wrong remote. That remote(with A and B buttons) uses bluetooth, and is only compatible with the more expensive models of Roku 2 (the XD and XS). Unfortunately, your LT box only works via infrared signals. As you've already tried to get tech support via the normal means and haven't had your issue resolved, the Forum Community Liaison, RokuShawnS
may be able to help you get it resolved. I suggest contacting him via private message(there's a link you can click on his profile
). In the mean time, you could use a network remote like Remoku
, as a stopgap measure.