TheEndless wrote:That's why I said, "even if there were 50 times that many".
You do know, of course those are just the refurb's, right?
The units the factory could make work again with a few bucks?
It's not indicative of total returns.
We really have no idea what percentage of units sold were returned as defects.
Electronic devices fail.
IC chips fail, power supplies fail, cold solder joints happen far more frequently than one might think, etc
This box, as great as it is when it works, has problems.
It runs quite hot, a death sentence to a piece of electronics in my experience.
Two of my four Roku's have failed.
Same problem (HDMI output blue screen...ordered at different times from a high volume retailer, btw, so doubtful they came from the same production run)
And based upon all the blue screen and green screen/HDMI threads I've seen here, not an uncommon problem.
Your 1% figure is 49% off from my personal experience.
The original comment was "I am concerned, however, at the number of refurbs available." so that's what I was speaking to. I'm not sure if you're just wanting to disagree with me for some reason or what, but I was simply pointing out that it's likely that the refurbs make up less than 1% of the total units sold.
Speaking more to your experience, I, personally, have owned ten different Rokus, two of which were purchased as refurbs, one of which was a Roku 1 HD that actually had a bad HDMI port, and was replaced within a few days via Roku online chat support. So, your 50% is 40% off from my personal experience..
Also, for what it's worth, not a single one of the ten Rokus I've owned have run hot. They're barely even warm to the touch, so I'm not sure why yours run hotter. Ordinarily I'd suggest insufficient ventilation, but I actually keep one of my development Rokus in a cardboard box to block it from receiving unwanted IR codes, and even that one doesn't run hot, so I don't think that's it, either.