Three days later and no response. Nice. I have had the Roku hooked up for five hours now and completely unimpressed. Facebook is one of TWELVE apps/channels shown on the front of the box, and it simply doesn't work. I am a very experienced computer user, and I can't get it to work, even though both the Roku and Facebook appear to say it's just fine and dandy, yet the Roku keeps saying invalid code after pressing start. So I come here, and I see that the same question goes unanswered for three days. False advertising. Lack of support. Completely unimpressed with Roku from the start. They should be sued for false advertising. I'll join any class action someone starts. This is ridiculous. Never mind that on the box, it says step 1: plug it in. Step 2: Add to network. Step 3: Enjoy. Right. I couldn't even get anything to show up on my screen until I went through the information harvest and setup -- INCLUDING CREDIT CARD NUMBER. You need to set up a username and enter a valid credit card to even get anything to show up off the bat. That is SO not "Step 3: Enjoy". Roku obviously has a few things to learn about marketing and advertising. They have failed so, SO miserably.