Help with Plex Please!!

Moderators: RokuDouglas, RokuShawnS, RokuKen, RokuRyan, RokuJamesL

Help with Plex Please!!

Postby bassman6805 » Fri Aug 02, 2013 9:53 am

I have installed plex and have been streaming local media without a problem. Every few days when I go to the channel, my library shows up with the movies but when I click to play I get a video not found error. I have tried restarting everything and unplugging the roku and sometimes it works again but always repeats after a few days. I turned hibernation off on the pc also. I checked the media server and everything seems to be connected. Anyone else have this problem. Do I need to setup the roku 2 manually instead of automatic? I have ran out of ideas.
bassman6805
 
Posts: 4
Joined: Fri Aug 02, 2013 9:34 am

Re: Help with Plex Please!!

Postby RickRansom » Fri Aug 02, 2013 10:17 am

Your Roku is able to find the Plex server on our network so at least we know it's running. The last time I encountered something similar was when I transferred some of my files to a different folder, the library got jumbled and broken.

Try to update the Plex Media Library on your PC to see if the broken videos [cannot find directory] clears out.
Retired
User avatar
RickRansom
 
Posts: 2156
Joined: Sat Nov 12, 2011 3:23 pm
Location: PH

Re: Help with Plex Please!!

Postby RokuShawnS » Fri Aug 02, 2013 11:05 am

Mine does the same thing. I simply restart Plex (on the PC) and all is good again.

C. Shawn Smith
Forum Community Liaison

------------
The Cosmos is all that is, and all that was, and ever will be. -- Carl Sagan
User avatar
RokuShawnS
Roku Engineering
 
Posts: 4619
Joined: Thu Mar 10, 2011 2:21 pm

Re: Help with Plex Please!!

Postby bassman6805 » Fri Aug 02, 2013 4:56 pm

I tried restarting plex but it didn't work.
bassman6805
 
Posts: 4
Joined: Fri Aug 02, 2013 9:34 am

Re: Help with Plex Please!!

Postby RickRansom » Sat Aug 03, 2013 5:53 am

You also tried updating your library, right?

Image
Retired
User avatar
RickRansom
 
Posts: 2156
Joined: Sat Nov 12, 2011 3:23 pm
Location: PH

Re: Help with Plex Please!!

Postby bassman6805 » Sat Aug 03, 2013 11:28 am

Yes but didn't help
bassman6805
 
Posts: 4
Joined: Fri Aug 02, 2013 9:34 am

Re: Help with Plex Please!!

Postby RickRansom » Sat Aug 03, 2013 12:21 pm

Weird. If the Roku can find your server but can't find the movies, that usually tells us that the movies aren't stored on the PC anymore [or at least not on the folder it was originally saved to].

Have you already tried creating a new library/category on the Plex media server on your PC to list the same title/movie and see if the roku box can stream/find it?
Retired
User avatar
RickRansom
 
Posts: 2156
Joined: Sat Nov 12, 2011 3:23 pm
Location: PH

Re: Help with Plex Please!!

Postby bassman6805 » Sun Aug 04, 2013 8:03 am

It appears the hard drive got corrupted somehow. I think that's the problem.
bassman6805
 
Posts: 4
Joined: Fri Aug 02, 2013 9:34 am

Re: Help with Plex Please!!

Postby hope729 » Tue Aug 13, 2013 9:42 am

I really wanted Plex for music, not so much videos & tried to get it up & running yesterday to no avail. Finally uninstalled it & gave up. My PC was acting very weird & when AVG scanned last night it showed "corrupted executable file" in my downloads for Plex Media. :(

AVG repaired it or deleted it or whatever & my computer is fine again. Now I'm afraid to try to install Plex again. Might try MyMedia.
hope729
 
Posts: 42
Joined: Thu Dec 31, 2009 6:14 am


Return to Roku Streaming Player General Discussion

Who is online

Users browsing this forum: optikhog and 10 guests