ram1009 wrote:The thing I miss most on Netflix streaming video is subtitles or CC. My hearing is terrible and I miss a lot of content if I can't read dialog occasionally. Why would they omit something so basic?
ram1009 wrote:Sorry for the redundancy, I guess I forgotI was on the ROKU site and not the NETFLIX site. Let's hope they respond soon.
plooger wrote:'The Orphanage', a 2007 Spanish film, also had subtitles embedded... but they were yellow and very difficult to read.
Here's hoping for the day when the subtitles are distinct entities and can be customized.
ram1009 wrote:I think what wondercow was trying to say is that ROKU has no control over CC or subtitles and he's right. Probably a better place to complain is Netflix's forum, if they have one.
jlsoaz wrote:I do not agree with Wondercow's characterization of this topic as overdone in this forum.
Wondercow wrote:ram1009 wrote:I think what wondercow was trying to say is that ROKU has no control over CC or subtitles and he's right. Probably a better place to complain is Netflix's forum, if they have one.
Exactly. The Roku folks have stated that if Netflix offers captioning then a firmware update will support the new feature.jlsoaz wrote:I do not agree with Wondercow's characterization of this topic as overdone in this forum.
Do you complain to Sony that CBS doesn't offer colourised verions of Leave it to Beaver?
jlsoaz wrote:First, what I try to do is if a forum is new ... then I try to learn and try to ask questions. I try to avoid getting on my own case or others' if they have ask questions which may have already recently been answered, given the difficulty sometimes in identifying key search words, or finding time to read through a forum, and so-on.
Even if the forum is old and established ... I still would avoid discouraging the opening of threads or discussion ... This is partly on the general principle of being encouraging to other forum participants ... To me it is a matter of practicing some form of the golden rule toward other web discussion participants. To some extent, it is perhaps worth adding, the repetition of topics and discussions is inherent to web-based discussion, and to some extent, all discussion ... I think the issue is comparatively fresh, and so I hardly think the matter warrants a discussion-weary approach toward someone asking an innocent newbie question.
I may also continue to comment, on occasion, in discussions here on this board of the extent to which I think the service would be improved by better subtitle, captioning, bonus-audio-track and other-bonus-feature support.Even if Roku is entirely dependent on content providers for progress on these matters, they may in some cases be able to benefit from hearing all feedback and may in some cases be able to use this feedback to negotiate for new content providers or changes with established content providers for what they would like to see from those content providers, as good partners with a common interest in satisfying customers
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