DoctorM wrote:My Netflix box is accessing the internet wirelessly through a D-Link DIR-655 router. I usually get 4 dots when streaming, and thereÃ¢â‚¬â„¢s no problem if the computers that can also access the router are turned off. If I turn a computer on, the light on the front of the Netflix box starts flashing, the video freezes after a minute or so, and neither the box nor the computer can access the internet. I have to reboot the cable modem (Motorola surfboard 4100) to get things going again. The same thing happens if I start to stream from the Netflix box when a computer that accesses the router is already turned on. I rebooted the router, and that helped for a while, but today the light on the box is flashing again. IÃ¢â‚¬â„¢ve been reading the posts on this forum since shortly after I ordered my box on 5/20, but I donÃ¢â‚¬â„¢t think IÃ¢â‚¬â„¢ve read about this problem. Any ideas how to solve this one?
DoctorM wrote:Thanks, I noticed the thread about the outage after I posted my message. If the problem recurs after Netflix is back online, I'll continue troubleshooting.
waldo1979 wrote:I also experiencing the same issue. While watching movies, my wireless Internet connection periodically drops. I'm using a Apple Airport Express access point, my internet provider is Comcast and I'm using an Motorola surfboard cable modem. The access point is using WPAv2.
When the connection drops, a reboot to the Roku is the only fix. Other devices such as my laptops are not interrupted so a problem with the access point is unlikely.
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