jasonkresge wrote:Canceled my H+ account today and then signed up again for the 30-day trial. Hoping to troubleshoot the issue. The app will often crash during playback. It's slow to respond or simply will not respond to button presses (play/pause, home, back, etc.). This happens on both my Roku 2 XS and Roku 2 HD. I only have 6 channels installed, though I've gone down as low as 2. The XD has a 2GB MicroSD installed, the HD has no card. All otehr channels stream and respond just fine.
I've googled this and seen that it's common for Hulu to crash/malfunction on a Roku 2. I haven't seen a workaround. I've sent a ticket to Hulu support, but that was only a week ago and still no response. The app can sometimes go an hour or two without issues, and other times just be unwatchable.
Hulu+ is very sensitive to network speed changes in my experience (and the fact that yours works fine sometimes, and is unwatchable others, seems to fit). What's your network speed? Is XS connected via ethernet cable, or wireless? If wireless, try the cable and see if that improves the issue. You might also want to change wireless channels on your router and see if that fixes things.