*** Roku Tips ***

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*** Roku Tips ***

Postby __5 » Mon Jan 09, 2012 10:23 am


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      _____________________ *** Roku Tips *** ___________________






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Hope that helps :D

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Last edited by __5 on Wed Nov 20, 2013 11:30 pm, edited 21 times in total.
__5
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Posts: 1101
Joined: Tue Dec 23, 2008 7:51 pm

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Postby __5 » Mon Jan 09, 2012 10:24 am

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    Netflix supports streaming of available HD contents in 1080P / 5.1 Dolby Digital Plus (5.1DD+) surround sound and ‘Adaptive Streaming’.(via HDMI only)
      Notes,
      * When “5.1 Dolby Digital Plus” is selected from “Audio & subtitle” (pull-down-menu) within Netflix title, it will stay selected (enabled) for all Netflix [5.1] titles (persistent even on reboot) - on all Roku 2 models, Roku HD (model #2500) and Roku LT.
      * Netflix Adaptive Streaming may start at slightly lesser video quality then quickly ramp-up (within just few seconds) to highest video quality that the current network connections can support (FWD/REW & “Instant Replay” start almost without change in video quality) - on all Roku 2 models, Roku HD (model #2500) and Roku LT.
      * 1080p native on Roku2 XD & XS - ‘Adaptive Streaming’ on all Roku 2 models, Roku HD (model #2500) and Roku LT - an AV receiver with Dolby Digital Plus (DD+) support is required (via HDMI-in/out connection) - (see *Notes click here) - Netflix HD video 1080p bitrate @ 4800 kbps (max) & HD audio DD+ bitrate @ 384 kbps (max).

    Amazon supports streaming of available HD contents in 720P/ 5.1 Dolby Digital (DD) surround Sound. (via HDMI & Optical if applicable).
      Notes,
      * a sound will be heard from TV speakers when streaming from Amazon any title in 5.1 or Stereo regardless of what the ‘Audio mode’ (for all Roku models) in Home settings is set to ‘Stereo’ or ‘5.1Surround. * All Amazon titles in 5.1 DD will be downmixed to Stereo sound (2 channels PCM), if the AV receiver/TV do not support Dolby Digital (DD).

    HBOGo supports streaming of available HD contents in 720P/ 5.1 Dolby Digital (DD) surround Sound. (via HDMI & Optical if applicable).
      Notes,
      * HBOGo channel support for 5.1DD requires channel version# [1.6] or higher & firmware version# Roku2 [4.8 build 1184 ] or higher - Roku1 [3.1 build 1017] or higher.

    Hulu Plus supports streaming of available HD contents in 720P/ Stereo Sound.


    VUDU supports streaming of available HD contents in 1080P/ 5.1 Dolby Digital (DD) or 5.1/ 7.1Dolby Digital Plus (DD+) surround sound (DD+ via HDMI only).
      Notes,
      * 1080p native on Roku2 XD & XS - an AV receiver with Dolby Digital Plus (DD+) support is required (via HDMI-in/out connection).
      * 2.1 PCM (Stereo) sound is also supported - see this link
      * Vudu channel is available on all Roku 2 models, Roku HD (model #2500) and Roku LT players in the U.S.,
      * Firmware version 4.8 build 3339 (or higher) is required for Vudu to display in "Channels Store".
      * Vudu channel is not available on (first generation) Roku1 models.
      * For streaming Vudu 1080p HDX feed (successfully), use (all) "high-speed HDMI cables" - see this link

    DISHWorld currently available on all Roku 2 models, Roku HD (model #2500) and Roku LT players.
      Note: DISHWorld channel is not available on (first generation) Roku1 models.


    Note: Roku2 XD & Roku2 XS will up-convert all Channels to 1080p
    (if the TV supports 1080p).



    For channels audio settings go to Audio --> see this link
    _________________________________________________


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    Tip: To “Update Channel” (any/all channels), perform any of follow:
    • From Roku’s Home screen select and launch “Channels Store” then exit by pressing [Home] key on remote.
    • From Roku’s Home screen > “Settings” > “Software update” > OK.
    • Reboot Roku See this link .

      Notes,
      * To exit the “Channels Store”, make sure to press [Home] key on remote, if the
      [Return ⤺] key is pressed (instead) the update will not be downloaded (assuming the remote control supports the [Return ⤺] key command).
      * When performing “Software update” option, if no available “Firmware update” then any available Channel update will be downloaded. (a successful “Firmware update” download should also include “Channels update”).


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    Tips: Channel remove - re-add,
    1. From Roku’s Home screen > Channels > Select Channel > Remove > Press [Home] > Press [OK] > Reboot Roku then re- add the Channel (relink it).
    2. Unlink (from Roku account/Channel Account) then Remove the channel from Roku and all other connected Roku devices (if any) – Remove the Mini SD card (if in use) - Reboot Roku and unplug all others - re- add the Channel (re- link it) - if it works – re-insert the SD card & re-plug all others.
    3. Unlink then Remove the channel from Roku and all other connected Roku devices (if any) - Perform a Factory-Reset on Roku and unplug all others – install and add only the Channel in question (link it) - if it works – add the rest of the channels & re-plug all others – (if the same issue re appeared after re-plugging all others – re-do this step from the start and Perform a Factory-Reset on all Roku connected Roku devices).
      Important note: Do not unlink “Roku device” unless its geographically located in USA (or other countries where its authorized).

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    Tip: To Deactivate Netflix Account & re-activate ,
      Go to netflix.com - Log-in to your Account >"Your Account & Help" > "Manage devices” > Deactivate (takes about 30 min) – Reboot Roku > sign-in to Netflix Account.

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    Tip: To Deactivate Amazon VOD Account - Go to amazon.com>Log-in to your Account > devices ....

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    Tip: To Unlink Roku device from Roku Account,
    1. Go to your Roku’s account at roku.com and sing-in (via a PC, Mac or a handheld device (not via Roku device).
    2. From “My Roku Account Players” select Unlink.
    3. Reboot roku & re-link.
      Notes,
      * if 'unlink' doesn’t solve the issue - unlink the device again and Create a new Roku account then link the device to it – its possible to link each Roku device ( if more than one) to a separate Roku Accounts - but its not possible to link one Roku device to two separate Roku Account.
      * Going to your Roku’s account at roku.com and to unlink it, will require a browser running on a PC, Mac or a handheld device (not via Roku devic).
      Important notes,
      * DO NOT unlink “Roku device” unless its geographically located in USA (or other countries where its authorized).
      * DO NOT deactivate your exciting “Roku Account”, especially if a purchase was made on that Account (ask for advice).

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    Tip: Removing all Channels,
    1. Remove all the Channels from Roku, • From Roku’s Home screen > Channels > My Channels > Select Channel > Remove (repeat) > Press [Home].
    2. Unlink Roku device from Roku Account,
    3. Go to to your Roku’s account at roku.com and sing-in ( via a PC, Mac or a handheld device (not via Roku device).
    4. From “My Roku Account Players” select Unlink.
    5. Disconnect any USB devices from TV & Roku.
    6. Remove the Mini SD Card (if in use).
    7. Perform a Factory-Reset on Roku > From Roku’s Home screen >Settings> Factory Reset.
    8. Setup Roku and add only one channel & Link it (the channel w/the issue - for now).
      Notes,
      * Create a new Roku account (to be used instead is recommended) - more options to Perform a Factory-Reset click here.
      * Going to your Roku’s account at roku.com to unlink it, will require a browser running on a PC, Mac or a handheld device (not via Roku devic).
      Important notes,
      * DO NOT unlink “Roku device” unless its geographically located in USA (or other countries where its authorized).
      * DO NOT deactivate your exciting “Roku Account”, especially if a purchase was made on that Account (ask for advice).


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    Tip: Removing all Channels - Reboot Modem & Router,
    1. Remove all the Channels from Roku,
    2. From Roku’s Home screen > Channels > My Channels > Select Channel > Remove (repeat) > Press [Home].
    3. Unlink Roku device from Roku Account,
    4. Go to your Roku’s account at roku.com and sing-in. ( via a PC, Mac or a handheld device (not via Roku device).
    5. From “My Roku Account Players” select Unlink.
    6. Unplug power cord from Modem & Router.
    7. Turn Off "Ethernet switch" (if in use).
    8. Disconnect any USB devices from TV & Roku.
    9. Remove the Mini SD Card (if in use).
    10. Perform a Factory-Reset on Roku, • From Roku’s Home screen >Settings> Factory Reset • Stop.
    11. Re-plug power cord to Modem (wait till it restart).
    12. Re-plug power cord to Router Modem (wait till it restart).
    13. Turn On "Ethernet switch" (if in use).
    14. Go back to Roku & reboot it.
    15. Setup Roku and add only one channel & Link it (the channel w/the issue - for now).
      Notes,
      * Create a new Roku account (to be used instead) is recommended- for more options & to Perform a Factory-Reset click here.
      * Going to your Roku’s account at roku.com to unlink it, will require a browser running on a PC, Mac or a handheld device (not via Roku devic).
      Important notes,
      * DO NOT unlink “Roku device” unless its geographically located in USA (or other countries where its authorized).
      * DO NOT deactivate your exciting “Roku Account”, especially if a purchase was made on that Account (ask for advice).


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    Tip: Channels Update (usually updated automatically) or can be updated manually,
      • From Roku’s Home screen >Settings > Software update > Check now - (either/or) all available Firmware /Channels updates will be updated.
      • From Roku’s Home screen > Channels > Enter Channels > Exit Channels by pressing [Home] - all available Channels updates will be updated.



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    Audio
    -------------------------------------

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    Tip: Roku2, Roku LT& Roku HD (model #2500) support 5.1 Surround Sound,
      Notes,
      * 5.1Dolby Digital Plus (5.1DD+) via only HDMI connection from Netflix channel.
      * 5.1/ 7.1Dolby Digital Plus (5.1/ 7.1DD+) via only HDMI connection from Vudu channel.
      * 5.1 Dolby Digital (5.1DD) from Amazon, HBOGo & Vudu channel.
      * Roku2, Roku LT& Roku HD[/b] (model #2500) support Surround Sound via HDMI audio connections only (no Optical port).
      * Roku2, Roku LT& Roku HD[/b] (model #2500) support Surround Sound w/ sample @ 48 kHz
      .

    Tip: Roku1 model Support Surround Sound - 5.1 Dolby Digital (5.1DD) from Amazon & HBOGo (w/ sample @ 48 kHz).
    Tip: All Roku models Support Stereo Sound – 2channels PCM via HDMI and analog audio connections (w/ sample @ 44.1 kHz).
    Tip: Composite/RCA analog audio connections output Stereo Sound only on All Roku models. (no native Surround Sound).


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    Tip: "Roku audio settings" general rules to output "Stereo" sound and (or) "5.1 Surround" sound,
      • When Global Audio Settings is set to “Stereo”,
      Roku outputs audio in only Stereo (2 Ch PCM) from all channels and all titles regardless if the title in [Stereo] or in [5.1] [7.1] surround
      (Exclude Netflix channel since it has its own audio settings located within Netflix titles - see notes below)

      • When Global Audio Settings is set to “5.1 surround”
      Roku outputs audio in Stereo (2 Ch PCM) from all channels and all titles unless when the title is in [5.1] or [7.1] surround then Roku outputs audio in either 5.1DD, 5.1 DD+ or 7.1 DD+
      (Exclude Netflix channel since it has its own audio settings located within Netflix titles - see notes below)

      • When Netflix Audio Settings is set to “Stereo”,
      Roku outputs audio in only Stereo (2 Ch PCM) from all Netflix titles regardless if the title in [Stereo] or [5.1] surround.

      • When Netflix Audio Settings is set to “5.1 Dolby Digital Plus”,
      Roku outputs audio in Stereo (2 Ch PCM) from all Netflix titles unless when the title is in [5.1] surround then Roku outputs audio in 5.1 DD+.
      Notes,
      *"Global Audio Settings" have no effect on Netflix channel 5.1 DD+ or Stereo, but it does effect Amazon, HBOGo & Vudu channels surround sound 5.1DD (& others).
      * For “Global Audio Settings” – go to Roku’s Home screen > settings > Audio mode > 5.1 surround (or Stereo).
      * Netflix channel has its own audio settings located within Netflix titles - see this link.
      * Roku supports the following audio format: 2 Ch PCM, 5.1 Dolby Digital (5.1DD), 5.1 Dolby Digital Plus (5.1DD+) and 7.1 Dolby Digital Plus (7.1DD+).
      * For more details (read the audio tips below)
      .


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    Tip: No sound from Netflix titles in 5.1 DD+,
      Make sure “Stereo” is selected from “Audio & subtitle” (pull-down-menu) within Netflix title > Roku could be connected to TV, AV receiver or any other audio equipment that Not capable of decoding Dolby Digital Plus (DD+) via HDMI-in/out connection.

      Notes,
      *"Global Audio Settings" have no effect on Netflix channel 5.1 DD+ or Stereo, but it does effect Amazon, HBOGo & Vudu channels surround sound 5.1DD (& others).
      * For “Global Audio Settings” – go to Roku’s Home screen > settings > Audio mode > 5.1 surround (or Stereo).
      * Netflix channel has its own audio settings located within Netflix titles - see this link.
      * Roku supports the following audio format: 2 Ch PCM, 5.1 Dolby Digital (5.1DD), 5.1 Dolby Digital Plus (5.1DD+) and 7.1 Dolby Digital Plus (7.1DD+).



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    Tip: No Surround Sound via HDMI from Netflix Channel,
      • Make sure you select “5.1 Dolby Digital Plus” from “Audio & subtitle” (pull-down-menu) within Netflix title (an AV receiver with Dolby Digital Plus support is required - via HDMI-in/out connection).
      Notes,
      [i]* Most of Home Theater Systems with “Blu-ray Disc player” [HTS All-In-One] may Not process (Netflix) Dolby Digital Plus (DD+) when Roku is connected to the HTS’s HDMI-input (even if the specifications of the HTS lists DD+ as supported) – Generally the DD+ support on these units applies ONLY to “Blu-ray Disc” playback audio tracks, "Native/Smart Apps" and/or "HDMI-out" (not "HDMI-input").

      * When “5.1 Dolby Digital Plus” is selected from “Audio & subtitle” (pull-down-menu) within Netflix title, it will stay selected (enabled) for all Netflix [5.1] titles (persistent even on reboot) - Roku2 w/ Firmware version 4.6 build 240 or higher is required.
      * If no sound from Netflix titles in 5.1 DD+, make sure “Stereo” is selected from “Audio & subtitle” (pull-down-menu) within Netflix title > Roku could be connected to TV, AV receiver or any other audio equipment that Not capable of decoding (or supporting) 5.1 Dolby Digital Plus (5.1DD+) via HDMI-in/out connection.


      * If the connected AV receiver or HTS audio system are Not capable of decoding (or supporting) 5.1Dolby Digital Plus (5.1DD+) > (simulated) Surround Sound (e.g.e 5.1, 6.1 &7.1) maybe Reproduce from Netflix Stereo (2ch PCM) > on Roku, select “Stereo” from “Audio & subtitle” (pull-down-menu) within Netflix title > on AV receiver or HTS audio system, from “Audio settings menu” select “Dolby Pro-Logic II” or (Neo:6 Cinema, Digital Cinema Sound (DCS), Natural Plus Sound, etc...) - check AVR/HTS owner’s guide for more (simulated/virtual) audio reproduction options.

      *"Global Audio Settings" have no effect on Netflix channel 5.1 DD+ or Stereo, but it does effect Amazon, HBOGo & Vudu channels surround sound 5.1DD (& others).
      * For “Global Audio Settings” – go to Roku’s Home screen > settings > Audio mode > 5.1 surround (or Stereo).
      * Netflix channel has its own audio settings located within Netflix titles - see this link.
      * Roku supports the following audio format: 2 Ch PCM, 5.1 Dolby Digital (5.1DD), 5.1 Dolby Digital Plus (5.1DD+) and 7.1 Dolby Digital Plus (7.1DD+).






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    Tip: No Surround Sound from Amazon Channel (via HDMI or Optical) - set Roku (Global) audio Settings to "5.1 surround",
      • From Roku’s Home screen > Settings > Audio mode > "5.1 surround".
      Notes,
      * Amazon supports streaming of available HD contents in 720P/ 5.1 Dolby Digital (DD) surround Sound. (via HDMI & Optical if applicable).

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    Tip: For Sound from Amazon channel (via TV Speakers), set Roku (Global) audio Settings to "Stereo" (or to "5.1 surround"),
      • From Roku’s Home screen > Settings > Audio mode > "Stereo" or "5.1 surround" .
      Notes,
      * Sound will be heard from TV speakers when streaming from Amazon any title in 5.1 or Stereo regardless of what the ‘Audio mode’ (for Roku1/Roku2) in Home settings is set to ‘Stereo’ or ‘5.1Surround.
      * All Amazon titles in 5.1 DD will be downmixed to Stereo sound (2 channels PCM), if the AV receiver/TV do not support Dolby Digital (DD).

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    Tip: No Sound from HBOGo Channel (via HDMI or Optical) - set Roku (Global) audio Settings to "Stereo" (instead of "5.1 surround"),
      From Roku’s Home screen > Settings > Audio mode > Stereo.

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    Tip: No Surround Sound from HBOGo Channel (via HDMI or Optical) - set Roku (Global) audio Settings to "5.1 surround",
      • From Roku’s Home screen > Settings > Audio mode > "5.1 surround".
      Notes,
      * HBOGo supports streaming of available HD 5.1 contents in 5.1 Dolby Digital (DD) surround sound. (via HDMI & Optical if applicable)
      * HBOGo channel support for 5.1DD requires channel version# [1.6] or higher & firmware version# Roku2 [4.8 build 1184 ] or higher - Roku1 [3.1 build 1017] or higher.

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    Tip: No Sound from Vudu Channel set Roku (Global) audio Settings to "Stereo" (instead of "5.1 surround"),
      • From Roku’s Home screen > Settings > Audio mode > Stereo.
      Notes,
      * 2.1 PCM (Stereo) sound is supported.
      * Vudu channel is available on all Roku 2 models, the current-generation Roku HD (model #2500) and Roku LT players in the U.S.,
      * Vudu channel is not available on (first generation) Roku1 models.

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    Tip: No Surround Sound from Vudu Channel- set Roku (Global) audio Settings to "5.1 surround",
      • From Roku’s Home screen > Settings > Audio mode > "5.1 surround".
      Notes,
      * Vudu supports streaming of available HD contents in 1080P/ 5.1 Dolby Digital (DD) or 5.1/ 7.1Dolby Digital Plus (DD+) surround sound (DD+ via HDMI only).
      * 1080p native on Roku2 XD & XS - an AV receiver with Dolby Digital Plus (DD+) support is required (via HDMI-in/out connection).
      * 2.1 PCM (Stereo) sound is also supported - see this link
      * Vudu channel is available on all Roku 2 models, Roku HD (model #2500) and Roku LT players in the U.S.,
      * Vudu channel is not available on (first generation) Roku1 models.
      * For streaming Vudu 1080p HDX feed (successfully), use (all) "high-speed HDMI cables" - see this link

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    Tip: Global Audio Settings - From Roku’s Home screen > settings > Audio mode > 5.1 surround (or Stereo).
      Notes,
      * "Global Audio Settings" have no effect on Netflix channel 5.1 DD+, but it does effect Amazon, HBOGo & Vudu channels surround sound 5.1DD (& other channels).

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    Tip: No Audio Sound via HDMI – try to connect via Composite/ RCA cable (Yellow/Red/White) – Red/White for Audio - (cable is included).


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    Tip: Surround Sound thru TV Audio Digital-Out jack,
      Connected to an AV receiver, HTS Sound System or Sound bar over Optical Digital Audio cable or Coaxial Digital Audio Cable,
      If Roku is connected to the TV via HDMI and the TV supports ‘Dolby Digital’ from Audio Digital Out jack. (check TV owner's Guide) .
      • The TV will take the 5.1 Dolby Digital (Amazon/ HBOGo Channel) from the HDMI and send (pass-through) it down the optical out (For all Roku models).
      • Most TVs will NOT take the 5.1 Dolby Digital Plus (Netflix/ Vudu Channel) from the HDMI and send it down the optical out – but they will send Stereo. (see notes below) (For Roku2/LT/Roku HD (model #2500)).
      Notes,
      * Some TV’s may only output ‘5.1 Dolby Digital’ if the audio source is from OTA signal (NOT from HDMI signal).
      * Few newer TV’s may pass-through or decode Dolby Digital Plus - (you may need to adjust lip-sync in this case).
      * an AV receiver with Dolby Digital Plus support is required (via HDMI-in/out) - (if the TV does not pass-through or decode Dolby Digital Plus)
      * If the connected AV receiver or HTS audio system are Not capable of decoding (or supporting) 5.1Dolby Digital Plus (5.1DD+) > (simulated) Surround Sound (e.g.e 5.1, 6.1 &7.1) maybe Reproduce from Netflix Stereo (2ch PCM) > on Roku, select “Stereo” from “Audio & subtitle” (pull-down-menu) within Netflix title > on AV receiver or HTS audio system, from “Audio settings menu” select “Dolby Pro-Logic II” or (Neo:6 Cinema, Digital Cinema Sound (DCS), Natural Plus Sound, etc...) - check AVR/HTS owner’s guide for more (simulated/virtual) audio reproduction options.
      .


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    Tip: Surround Sound/Stereo Sound & TV Audio Digital Out Over HDMI /ARC (Audio Return Channel) Supported Devices,
    • ‘ARC” in short means using the same HDMI cable between TV and HTS/AVR to transmit Audio signal - ‘ARC” maybe useful when HTS/AVR Sound System has limited number of HDMI inputs, in that case the HTS/AVR HDMI-output will receive Audio from TV HDMI-input (over the same cable).
    • If Roku is connected to the TV via HDMI-input and the TV supports ‘ARC’ over HDMI INPUT jack and the TV is connected to HTS supports ‘ARC’ over HDMI-OUTPUT jack,
    • The TV may or may not take the 5.1 Dolby Digital (Amazon/ HBOGo Channel) from Roku’s HDMI and send (pass-through) it over the same Cable - but it may send Stereo sound instead …. (For all Roku models).
    • The TV may or may not take the 5.1 Dolby Digital Plus (Netflix/ Vudu Channel) from Roku’s HDMI and send (pass-through) it over the same Cable - but it may send Stereo sound instead … (For Roku2/LT/Roku HD (model #2500)).
      Notes,
      * Both TV and HTS/AVR must support ‘ARC” (check owner’s Guide).
      * ‘ARC” may only support Stereo (2 ch PCM).
      * Some TV’s may only pass ‘5.1 Dolby Digital’ if the audio source is from OTA signal (signal).
      * Many TV’s may pass-through or decode Dolby Digital.
      * Few newer TV’s may pass-through or decode Dolby Digital Plus.
      * An AV receiver with Dolby Digital support is required (via HDMI-in/out) - (if the TV does not pass-through or decode Dolby Digital).
      * ‘ARC” acts as Audio Digital Out instead of plugging Optical/Coaxial cable
      .


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    Tip: Distortion-free 5.1-channel sound,
      Netflix / Amazon (excluding Vudu 7.1DD+ titles) support 5.1DD+/DD and not 6.1/7.1 – Some AV receivers may processes 5.1 to 7.1 and add sound (create sound field) to one or two more speakers (surround back speakers) – in some cases this may cause sound distortion & unexpected pop sounds during/ interrupted audio playback – that may happened with some connected devices but not others – it may also processes DD+ Distortion-free but it may not with DD.
      • From AV receiver remote control, restrict audio playback to Straight decode mode.
      • From AV receiver speakers settings menu, Remove/uncheck surround back speakers.
      Note: Some Vudu HD titles stream audio in 7.1DD+.
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    Tip: Video Resolution - From Roku’s Home screen > Settings > “Display type” set it accordingly
      (check TV owner's Guide for 720p/1080i/1080p maximum resolution support).
      Notes,
      * Roku2 XD & Roku2 XS will up-convert all Channels to 1080p (if the TV supports 1080p).

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    Tip: No Video via HDMI – Connect via Composite/RCA Cable (Yellow*/Red/White) (*Yellow = Video) - (cable is included).

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    Tip: Video Issues, Change Roku’s Display settings from 1080p to 720p (temporally),
      • From Home Screen > Settings > Video Type > 720p – reboot.
      Notes,
      * if the TV supports only 720p/1080i max (not 1080p) – set Roku’s Display settings to 720p.


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    Tip: No simultaneous video-output from HDMI & Composite for Roku2 & Roku LT.
      Notes,
      * HDMI Jack output & Composite Jack output Do Not support video-output simultaneously.
      * If an HDMI cable is connected to the HDMI Jack (port), only the video output from the Composite Jack (yellow/video) will be disabled, but the Audio output will still be enable (Simultaneous Audio-output from HDMI & Composite (red & white) is possible for Roku2 & Roku LT).
      * (currently ONLY Roku1 models support simultaneous Audio/Video output via all ports).

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      Tip: Netflix video quality - To adjust / Manage video quality /usage
      1. Go to netflix.com
      2. Sign-in into your Netflix Account.
      3. Click on “Your account & Help”.
      4. Click “Manage video quality”.
      5. Select "Good", "Better" or "Best" for settings
      6. allow 30min for settings to take effect.
        • "Good" one hour of streaming SD content = 0.3 GBytes > SD only.
        • "Better" one hour of streaming SD content = 0.7 GBytes > SD only.
        • "Best" one hour of streaming SD content = 1.0 GBytes > HD & SD
        • "Best" one hour of streaming HD content = 2.4 GBytes > HD & SD
        Notes,
        * the above numbers are based on approximate calculation of Netflix’s Max bitrate - Example: when quality is set to “Best” & streaming HD content in 1080p/5.1DD+ > One hour of usage = 2.4 GBytes (approximately) – calculation > One hour (video) content 3600sec × 0.6MB/s = 2160 MB = 2.2GB, One hour (audio) content 3600sec × 0.0475MB/s = 171 MB = 0.2GB, Internet speeds in bits per second > File sizes in bytes,1Byte=8bits,1GigaByte(GB) = 8Gigabits(Gb).
        * “Best” HD @ Max bitrate (video) 4.8Mbps = 0.6MB/s & @Max bitrate (audio) 384Mbps = 0.05MB/s – “Best” SD @ Max bitrate (video) 2.2Mbps = 0.3MB/s & @ Max bitrate (audio) 192Mbps = 0.02MB/s - “Better” SD @ Max bitrate (video) 1.3 Mbps = 0.2MB/s & @ Max bitrate (audio) 192Mbps = 0.02MB/s - “Good” SD @ Max bitrate (video) 0.625 Mbps = 0.08MB/s & @ Max bitrate (audio) 64Mbps = 0.01MB/s.
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    Tip: Sony AV receiver - Surround Sound/Sound issues,
      • From menu settings set “AUDIO FOR HDMI” to “AMP” (not to “TV+AMP”) (for sound out from AVR speakers only & not from TV+AVR speakers).
      Notes,
      * HDMI-menu-settings-changes in AV Receivers will only take effect after disconnecting 'AVR & all HDMI connected devices' from their power outlet (or by turning off the power-strip if is in-use).
        make sure to perform one or all the follow:
      • Unplug Power cords from all connected devices, wait 10 min (if the TV status-light still “On” wait until it goes “OFF”) before re-plugging Power cords. (you may turn off power-strip (if in use) instead of unplugging power cords).
      • Turn OFF & disconnect Power cords & HDMI cables from all connected devices (recommended) See this link .
      * Turning a device “Off”&“On” may not accomplish the above task because, most of devices may go into a “standby mode” when turned “off”.

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    Tip: Yamaha AV receiver- Surround Sound/Sound issues,
      • From on screen Menu > Setup > HDMI > HDMI Control > ON.
      • Press [STRAIGHT] button on remote to enable Straight decode mode (for surround Sound Straight decoding).
      Notes,
      * HDMI-menu-settings-changes in AV Receivers will only take effect after disconnecting 'AVR & all HDMI connected devices' from their power outlet (or by turning off the power-strip if is in-use).
        make sure to perform one or all the follow:
      • Unplug Power cords from all connected devices, wait 10 min (if the TV status-light still “On” wait until it goes “OFF”) before re-plugging Power cords. (you may turn off power-strip (if in use) instead of unplugging power cords).
      • Turn OFF & disconnect Power cords & HDMI cables from all connected devices (recommended) See this link .
      * Turning a device “Off”&“On” may not accomplish the above task because, most of devices may go into a “standby mode” when turned “off”.

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    Tip: Herman/Kardon AV receiver - Surround Sound/Sound issues,
      • Press [Surround Modes] button on remote to change to “Auto Select” then Press the [OK] Button.
      Notes,
      * HDMI-menu-settings-changes in AV Receivers will only take effect after disconnecting 'AVR & all HDMI connected devices' from their power outlet (or by turning off the power-strip if is in-use).
      make sure to perform one or all the follow:
      • Unplug Power cords from all connected devices, wait 10 min (if the TV status-light still “On” wait until it goes “OFF”) before re-plugging Power cords. (you may turn off power-strip (if in use) instead of unplugging power cords).
      • Turn OFF & disconnect Power cords & HDMI cables from all connected devices (recommended) See this link .
      * Turning a device “Off”&“On” may not accomplish the above task because, most devices go into a “standby mode” when turned “off”.

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    Tip: Pioneer AV receiver - Surround Sound/Sound issues,
      • Press [S.DIRECT] or [AUTO/DIRECT] button on your AVR remote and select ‘AUTO SURROUND’.
      • Set the follow in menu settings,
      • From your AVR AV-parameters-settings-menu set HDMI to [AMP] Not [THROUGH] (for sound from AVR speakers & not from TV speakers).
      • You may Press [SB ch] button on your AVR remote and select ‘SB ch OFF’ (for 5.1 Max) – (‘SB ch ON' for 6.1/7.1).

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    Tip: Pioneer AV receiver 5.1DD audio issues workaround when steaming [5.1] Content with 5.1 Dolby Digital,
      • Set Roku2 audio setting to “Stereo” instead of “5.1 Surround” (when connected via HDMI) and set Pioneer’s audio setting to Dolby Pro Logic II (to emulate 5.1 surround sound)
        From Roku’s Home screen > settings > Audio mode > “Stereo”.
        From Pioneer’s remote press [STANDARD] button and select “Dolby Pro Logic II MOVIE”.
      • Use an Optical cable for audio connections between Roku1 & Pioneer and set Roku’s audio setting to “5.1 Surround “ (for true 5.1 Surround sound).
        From Roku’s Home screen > settings > Audio mode > “5.1 surround”.
        Notes (5.1DD),
        * "Global Audio Settings" have no effect on Netflix channel 5.1 DD+, but it does effect Amazon & HBOGo & VUDU channels surround sound 5.1DD (& other channels).
        * Amazon audio supports Auto-detect, a sound will be heard from TV speakers when streaming from Amazon any title in 5.1 or Stereo regardless of what the ‘Audio mode’ (for Roku1/Roku2) in Home settings is set to ‘Stereo’ or ‘5.1Surround.
        * All Amazon titles in 5.1 DD will be downmixed to Stereo sound (2 channels PCM), if TV or AV receiver do not support 5.1 Dolby Digital (5.1DD).
        * For more Audio format (DD+) & channels audio output - see this link.
        * Roku2 & Roku1 models see this link.
      Notes,
      * HDMI-menu-settings-changes in AV Receivers will only take effect after disconnecting 'AVR & all HDMI connected devices' from their power outlet (or by turning off the power-strip if is in-use).
      make sure to perform one or all the follow:
      • Unplug Power cords from all connected devices, wait 10 min (if the TV status-light still “On” wait until it goes “OFF”) before re-plugging Power cords. (you may turn off power-strip (if in use) instead of unplugging power cords).
      • Turn OFF & disconnect Power cords & HDMI cables from all connected devices (recommended) See this link .
      * Turning a device “Off”&“On” may not accomplish the above task because, most devices go into a “standby mode” when turned “off”.



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    Tip: Denon AV receiver - Surround Sound/Sound issues,
      • From AVR remote control, set ‘Direct listening mode’ to [DIRECT].
      • Set the follow in menu settings,
      • From the AVR ‘System Setup’ press [AMP] > [MENU] > HDMI Audio Out > set to “AMP” ( Not “TV”).
      • From the AVR ‘System Setup’ press [AMP] > [MENU] > Auto Surround > set to “ON” (Not “OFF”)
      Notes,
      * HDMI-menu-settings-changes in AV Receivers will only take effect after disconnecting 'AVR & all HDMI connected devices' from their power outlet (or by turning off the power-strip if is in-use).
        make sure to perform one or all the follow:
      • Unplug Power cords from all connected devices, wait 10 min (if the TV status-light still “On” wait until it goes “OFF”) before re-plugging Power cords. (you may turn off power-strip (if in use) instead of unplugging power cords).
      • Turn OFF & disconnect Power cords & HDMI cables from all connected devices (recommended) See this link .
      * Turning a device “Off”&“On” may not accomplish the above task because, most of devices may go into a “standby mode” when turned “off”.

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    Tip: Marantz AV receiver - Surround Sound/Sound issues,
      • Press “PURE DIRECT” toggle button on the Front-Panel and select “SOURCE DIRECT”.
      • Set the follow in menu settings,
      • INPUT SETUP > “5.1CH” (not “7.1CH”) - disable SL & SR speakers (if in use).
      • INPUT SETUP > TV: HDMI, mapped to HDMI 1.
      • PREFERENCE > HDMI AUDIO: “ENABLE”.
      • ACOUSTIC EQ > EQ MODE: OFF.
      Notes: In some cases you may change “SOURCE DIRECT” to “Auto” Surround Mode, by Pressing “Auto” button on the Front-Panel.
      Notes,
      * HDMI-menu-settings-changes in AV Receivers will only take effect after disconnecting 'AVR & all HDMI connected devices' from their power outlet (or by turning off the power-strip if is in-use).
        Make sure to perform one or all the follow:
      • Unplug Power cords from all connected devices, wait 10 min (if the TV status-light still “On” wait until it goes “OFF”) before re-plugging Power cords. (you may turn off power-strip (if in use) instead of unplugging power cords).
      • Turn OFF & disconnect Power cords & HDMI cables from all connected devices (recommended) See this link .
      * Turning a device “Off”&“On” may not accomplish the above task because most of devices may go into a “standby mode” when turned “off”.


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    AV receiver audio, Generic Notes,
    • To prevent Handshake (HDCP) interference when multiple devices are connected to the AV receiver, Turn “OFF” power to unused devices - especially before switching HDMI-input (if “on/off” applicable) – program the IR commands in universal remote control (if in-use).
    • All devices connected to the AVR via HDMI must be HDCP-compliant.
    • Disable [Control for HDMI], [AnyNet+], [CEC], [RIHD], [others] & disable [TV OFF option] in TV, AV Receiver, BDP & STBs settings and in all HDMI connected devices - since proper linked operations are not guaranteed (unless all HDMI connected devices made & supported by the same manufacturer).
    • Set the AV receiver to standby then disconnect power cord before disconnecting or connecting cables (specially HDMI cables) to prevent equipment damage.
    • When [ON/STANDBY] button is pressed to select “Standby mode” the AVR does not fully disconnect from Power.
    • Keep A/V cables away from power cords and speaker cables (to prevent interference).

          FYI: The AV Receivers (AVR) tips are just few DIY suggestions, however, duo to the complicity & involvement of the AVR equipments, it’s suggested to seek professional AVR assistance (for installation, consult AVR specialist/ Geek Squad/ etc ...).


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      Tip: Yamaha AV receiver – Video issues - From on screen Menu > Setup > Video >Processing >OFF.

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      Tip: Yamaha AV receiver – Video Aspect settings,
        • From on screen Menu > Setup > Video >Processing >ON >Resolution >Through (not Auto)
        • Set Aspect > Through / 16:9 Normal
        Notes,
        * HDMI-menu-settings-changes in AV Receivers will only take effect after disconnecting 'AVR & all HDMI connected devices' from their power outlet (or by turning off the power-strip if is in-use).
          make sure to perform one or all the follow:
        • Unplug Power cords from all connected devices, wait 10 min (if the TV status-light still “On” wait until it goes “OFF”) before re-plugging Power cords. (you may turn off power-strip (if in use) instead of unplugging power cords).
        • Turn OFF & disconnect Power cords & HDMI cables from all connected devices (recommended) See this link .
        * Turning a device “Off”&“On” may not accomplish the above task because, most of devices may go into a “standby mode” when turned “off” .

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      Tip: Onkyo AV receiver – Video issues,
        • From On-Screen menu > Source Setup > Picture Adjust > Picture Mode - Set to ‘DIRECT’ .
        Notes,
        * HDMI-menu-settings-changes in AV Receivers will only take effect after disconnecting 'AVR & all HDMI connected devices' from their power outlet (or by turning off the power-strip if is in-use).
          make sure to perform one or all the follow:
        • Unplug Power cords from all connected devices, wait 10 min (if the TV status-light still “On” wait until it goes “OFF”) before re-plugging Power cords. (you may turn off power-strip (if in use) instead of unplugging power cords).
        • Turn OFF & disconnect Power cords & HDMI cables from all connected devices (recommended) See this link .
        * Turning a device “Off”&“On” may not accomplish the above task because, most of devices may go into a “standby mode” when turned “off”.

      right-click here to copy this link location
      Tip: Marantz AV receiver – Video issues,
        • Set the follow in menu settings,
        • VIDEO SETUP > HDMI OUT: OUTPUT1
        • VIDEO SETUP > TV-AUTO: DISABLE
        • VIDEO SETUP > OSD INFO: ENABLE
        • VIDEO SETUP > I/P CONVERT: DISABLE
        • VIDEO CONVERT > TV: OFF
        Notes,
        * HDMI-menu-settings-changes in AV Receivers will only take effect after disconnecting 'AVR & all HDMI connected devices' from their power outlet (or by turning off the power-strip if is in-use).
          make sure to perform one or all the follow:
        • Unplug Power cords from all connected devices, wait 10 min (if the TV status-light still “On” wait until it goes “OFF”) before re-plugging Power cords. (you may turn off power-strip (if in use) instead of unplugging power cords).
        • Turn OFF & disconnect Power cords & HDMI cables from all connected devices (recommended) See this link .
        * Turning a device “Off”&“On” may not accomplish the above task because most of devices may go into a “standby mode” when turned “off”.

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      Tip: Harman & kardon AV receiver – Video issues,
      Disable AVR Video up-scaling & pass video signal directly to the TV:
        - Press the front-panel (or from the remote) [Video Modes] button,
        Set “Video Modes” > off (note: with off, that will still do minimum video processing , perform next step)
      - Bypass AVR video processing:
        Press the front-panel “Info Settings” Button
        From “Info Settings” menu select “HDMI Bypass mode”
      note: the above changes, apply to each avr input independently.

        Notes,
        * HDMI-menu-settings-changes in AV Receivers will only take effect after disconnecting 'AVR & all HDMI connected devices' from their power outlet (or by turning off the power-strip if is in-use).
          make sure to perform one or all the follow:
        • Unplug Power cords from all connected devices, wait 10 min (if the TV status-light still “On” wait until it goes “OFF”) before re-plugging Power cords. (you may turn off power-strip (if in use) instead of unplugging power cords).
        • Turn OFF & disconnect Power cords & HDMI cables from all connected devices (recommended) See this link .
        * Turning a device “Off”&“On” may not accomplish the above task because most of devices may go into a “standby mode” when turned “off”.



      right-click here to copy this link location
      AV receiver video, Generic Notes,
      • To prevent Handshake (HDCP) interference when multiple devices are connected to the AV receiver, Turn “OFF” power to unused devices - especially before switching HDMI-input (if “on/off” applicable) – program the IR commands in universal remote control (if in-use).
      • All devices connected to the AVR via HDMI must be HDCP-compliant.
      • Disable [Control for HDMI], [AnyNet+], [CEC], [RIHD], [others] & disable [TV OFF option] in TV, AV Receiver, BDP & STBs settings and in all HDMI connected devices - since proper linked operations are not guaranteed (unless all HDMI connected devices made & supported by the same manufacturer).
      • Set the AV receiver to standby then disconnect power cord before disconnecting or connecting cables (specially HDMI cables) to prevent equipment damage.
      • When [ON/STANDBY] button is pressed to select “Standby mode” the AVR does not fully disconnect from Power.
      • Keep A/V cables away from power cords and speaker cables (to prevent interference).

          FYI: The AV Receivers (AVR) tips are just few DIY suggestions, however, duo to the complicity & involvement of the AVR equipments, it’s suggested to seek professional AVR assistance (for installation, consult AVR specialist/ Geek Squad/ etc ...).


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      Tip: Roku2 (& Roku1) models will accept IR codes (Including Roku2 XS).
        • Order IR remote control from Roku See Roku support link .
        • Teach the IR codes to your universal learning remote or use Harmony Remote Control.

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      Tip: IR Remote Control - IR interference -try this,
      1. Place a paper-towel-tub between Roku’s IR receiver (eye) and the remote’s IR transmitter (eye) - (just for testing).
      2. Turn off TV (LCD) backlight from TV video menu.
      3. Turn off (disable) Screensaver.
      4. Move Roku around.
      5. Turn Off florescent lights.
      6. Change Remote Batteries.
      7. Make sure Roku is not in debugging mode.
      8. Make sure the Remote is working – check the inferred light through a digital Camera or a Web-Cam.
        right-click here to copy this link location
        Notes,
        * If Roku is connected via HDMI and does not response (wakeup) to the Remote Control commands while it’s in a standby-mode & the screensaver is active (& after Roku being inactive for a while),
        Try the follow:
        • Switch the TV-input to a different input then press [Home] key on Roku’s remote control multiple times (to wake it up) then switchback the TV-input to Roku’s input - (If that helped & a universal remote w/“activities” function is available > program the above steps in the remote's “activities” settings).
        • Disable Screensaver.
        • Remoku remote control ( see this link ).

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      Tip: Suggestion, for IR interference - try this,
        • Take an old 3.5” diskette apart, remove and discard top and bottom shells and woven liners, then take the dark flexible plastic magnetic disk out and cut a piece from it (discard the Hub), place it on the Roku-IR-window, use clear-tap to tap around it.
        • The dark flexible plastic magnetic disk acts well as a filter, especially when TV or other devices censers active.
        • Make sure to remove the little clear plastic IR cover from Roku.
        • This may also solve wake-up after screensaver long idle.

        Notes,
        * Roku's IR Remote control currently (as of 1-1-12) comes w/ Roku1 – Roku LT - Roku2 HD –Roku2 XD.
        * Game (Bluetooth) Remote control currently (as of 1-1-12) comes w/ Roku2 XS and supports all Roku2 models.
        * Roku3 & Roku2 XS supports Roku's IR remote control as well)

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      Tip: Adding discrete IR codes to Harmony Remote Control . (Exclude Harmony 300)
        • Log-in to your Harmony account on members.harmonyremote.com, then go to THIS link. You don't have to learn a button first. You create it on the fly. On that page, first click "Select an Active Device" and pick your device. Then click "Manual", paste your hex into the Data Value box under Pronto, and then click "Process". If it's valid, click "Next' and you get the option to name your new command and click "Add". (thanks to first poster).
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        Remote Control
        --------------------------------------------
        Roku Game remote control (WiFi Remote for Roku3 model),
        Roku Game remote control (Bluetooth Remote for all Roku2 models ),
          To "Pair" (or "re-Pair") the remote > go to Settings select “Game remote pairing” and follow the on-screen instructions by pressing the little button in the battery compartment on the remote - for more Support ( see this link).

          Notes,
          * If the Game Remote is not working - To "re-Pair" the remote > press the little button in the battery compartment on the remote,
          or (temporarily) use an alternative Remote Controls ( see this link).
          • Roku2 XS Game (Bluetooth) Remote Control is paired (can be re-paired) to its unite and it should NOT interfere (conflict) with another Roku2 XS (or any Roku2 model) within the vicinity (same room).

          • Roku3 Game (WiFi) Remote Control is paired (can be re-paired) to its unite and it should NOT interfere (conflict) with another Roku3 (or any Roku2 model) within the vicinity (same room).[/i]
          • Roku3 Game (WiFi) Remote Control has (3.5 mm) headphone jack and volume control.[/i]

        • Remote info,
          Roku’s IR Remote Control (for All Roku models).
          Remoku (Alternative Remote Control for All Roku models)– requires On-line accesses, local network connection and a Browser on PC/Mac.
          Harmony Remote Control (for All Roku models) – requires On-line accesses & PC/Mac to install Roku Device - or- learning Roku's IR codes from an existing Roku’s IR Remote Control.
          Universal learning Remote Control (for All Roku models) –requires teaching IR codes from an existing Roku’s IR Remote Control.
          Alternative Remote Controls - for iPhone, Android, PC/Mac, Windows ( see this link).


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        Roku 3
        -------------------------------------------

        Tip: Roku3 A/V default settings [video: 720p] & [audio: Stereo].
        Tip: Unable to pair Roku3 (WiFi) gaming remote, reboot Roku3 then try to pair again - See this link for how to pair

        FYI:
        • Roku3 uses a different Power Supply Adapter(DC 12v) from Roku1&Roku2 (DC 5v) - See Specs link
        • Roku3 supports Roku's IR remote control.
        • Roku3 Game (WiFi) Remote Control has (3.5 mm) headphone jack and volume control.
        • Roku3 remote may support timeout (to save battery) – with track fw&rw.
        • Roku3 supports HDMI connections (no RCA analog connections).

        See this link for more roku3 tips



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    Hope that helps :D

    Page 2
    Last edited by __5 on Sat Jan 11, 2014 10:47 pm, edited 42 times in total.
    __5
    ** Valued Community Member **
     
    Posts: 1101
    Joined: Tue Dec 23, 2008 7:51 pm

    page 1

    Postby __5 » Mon Jan 09, 2012 10:24 am


    Page3

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      Tip: For Wireless (WiFi ) Connection issues (for Roku models with Ethernet port),
      1. Temporarily, change Roku’s Network Settings from wireless to wired.
      2. Unplug power cord from Modem/Router & Roku.
      3. Re-Plug power cord to Modem - wait 5 min. (till fully restart)
      4. Re-Plug power cord to Router - wait 5 min. (till fully restart)
      5. Re-Plug power cord to Roku.
      6. Change-back Roku’s Network Settings from wired to wireless
      7. You may reboot Roku one more time (unplug/plug power).
        Notes: if all devices (Modem/Router/Roku) are plugged into the same ‘Power-Strip’ – turning On/Off The ‘Power-Strip’ may reboot all devices at the same time - Not recommended.

      right-click here to copy this link location
      Tip: For wired (Ethernet) – Connection issues (for Roku models with Ethernet port),
      1. Temporarily, change Roku’s Network Settings from wired to wireless
      2. Unplug the Ethernet cable & power cord from Modem/Router & Roku.
      3. Re-Plug power cord to Modem - wait 5 min. (till fully restart)
      4. Re-Plug power cord to Router - wait 5 min. (till fully restart)
      5. Re-Plug the Ethernet cable to Roku.
      6. Re-Plug power cord to Roku.
        Reboot "Ethernet switch" (if in use).
      7. Change-back Roku’s Network Settings from wireless to wired.
      8. You may reboot Roku one more time (unplug/plug power).
        Notes: if all devices (Modem/Router/Roku) are plugged into the same ‘Power-Strip’ – turning On/Off The ‘Power-Strip’ may reboot all devices at the same time - Not recommended.

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      Tip: For Wireless (WiFi ) Connection issues (for Roku models without Ethernet port),
      1. Unplug power cord from Modem/Router & Roku.
      2. Re-Plug power cord to Modem - wait 5 min. (till fully restart)
      3. Re-Plug power cord to Route - wait 5 min. (till fully restart)
      4. Re-Plug power cord to Roku.
        Notes: if all devices (Modem/Router/Roku) are plugged into the same ‘Power-Strip’ – turning On/Off The ‘Power-Strip’ may reboot all devices at the same time - Not recommended.


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      Tip: Wireless Network Error - “Can’t connect to your wireless network” [error code 014] - (displayed on Roku),
        If network is secured (password protected),
        Enter (or re-enter) “the name of your network” manually (via the keypad) instead of selecting “your network icon” from the list of the shown/scanned icons that show your network” – (Enter “network name” regardless whether your network is shown or hidden - see more notes below).
        1. From Roku’s “Home” screen > Settings > Network,
        2. Select “Wireless”,
        3. Select “My network is not shown” (even if your network is shown (or hidden)),
        4. Select “Private network (SSID),
        5. Enter your network name (SSID),
        6. select “Done”,
        7. Select “yes” if your network is secure,
        8. Enter your network password …… (for more on network password) See this link .
          • If the connections failed again & displayed “Can’t connect to your wireless network”…. [error code 014] - Try the follow,
          1. (temporarily) disable network security (network NOT password protected) See this link .
          2. Check for Network issues See this link .
          Notes,
          * Disconnect the Ethernet cable from Roku then reboot Roku before connecting to your network wirelessly (for models equipped with Ethernet port).
          * Enter (or re-enter) “the name of your network” manually (via the keypad) instead of selecting “your network icon” (from the list of the shown icons).
          * Enter (or re-enter) “network name” and regardless whether your network is shown or hidden.
          * Re-enter “the name of your network” (via the keypad) even if you see the “the name of your network” entered.
          * Re-enter “the SSID of your network” (via the keypad) even if you see the “the SSID of your network” entered.
          * “Hidden Network” is an option that can be set within the router configurations (as “do not broadcast” or “hide” network name).


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      Tip: Wireless Network Error - “Can’t connect to your wireless network” [error code 014] - (displayed on Roku),
        If network is NOT secured (NOT password protected),
        Enter (or re-enter) “the name of your network” manually (via the keypad) instead of selecting “your network icon” from the list of the shown/scanned icons that show your network” – (Enter “network name” regardless whether your network is shown or hidden - see more notes below).
        1. From Roku’s “Home” screen > Settings > Network,
        2. Select “Wireless”,
        3. Select “My network is not shown” (even if your network is shown (or hidden)),
        4. Select “Private network (SSID),
        5. Enter your network name (SSID),
        6. Select “Done”,
        7. Select “No” if your network is not secured... ( for more) See this link
          • If the connections failed again & displayed “Can’t connect to your wireless network”…. [error code 014] - See this link .
          Notes,
          * Disconnect the Ethernet cable from Roku then reboot Roku before connecting to your network wirelessly (for models equipped with Ethernet port).
          * Enter (or re-enter) “the name of your network” manually (via the keypad) instead of selecting “your network icon” (from the list of the shown icons). .
          * Enter (or re-enter) “network name” and regardless whether your network is shown or hidden.
          * Re-enter “the name of your network” (via the keypad) even if you see the “the name of your network” entered.
          * Re-enter “the SSID of your network” (via the keypad) even if you see the “the SSID of your network” entered.
          * “Hidden Network” is an option that can be set within the router configurations (as “do not broadcast” or “hide” network name).
          * If “your network icon” is not shown on the wifi scanned list and it’s not set in your router as a hidden network – See this link


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      Tips: Network connection issues

        Change Router channel/frequency.
        Connect directly to a modem – bypass the Router (temporarily) [u]see this note.
        Disable “MAC address “ filter on the Router (temporarily).
        Disable “wireless security” on the Router (temporarily) - choose unsecured wireless network on Roku* (see this note).
        Disable Firewall on the Router (temporarily).
        Disable QoS (Quality of Service) - if not in use.
        Disable any “Port Forwarding” in Router - (temporarily - if any in use).
        Configure the Router to “Primary Network”of wireless connections (Not “Guest Network” - Roku does not support “Guest Network”) see this note.
        Disable “Guest Network” on the Router (temporarily) see this note.
        Disable 5GHz Network on the Router (temporarily).
        Reboot "Ethernet switch" (if in use).

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        Voice-Modem (digital phone device) - “error: connection failed... issues” - First try to reboot modem/router - add an additional Router behind the Voice-Modem (is recommended) and set the Voice-Modem to “Bridge Mode”(check/uncheck “NAT”).
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        Try changing DNS in Router - to Google DNS ( 8.8.8.8 ) or open DNS ( 208.67.222.222 ) – (this option is for advanced users & make sure to first write down (copy&past) your ISP's DNS servers, in case you need to revert).
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        Perform a Factory-Reset on the Router and re-configure it or import ‘Configuration File’ – its recommended to Export (save) ‘Configuration File’ (password protected) on a Computer/removable media.
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        Signal-Spikes with Cable Modems - to prevent it, connect the Coaxial cable to the cable Modem through USP – (an Uninterruptible Power Supply (UPS) supports Coax Protection (RG6) and Automatic Voltage Regulation (AVR) - is recommended)
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        Check “Downstream Power Level” reading of Cable modem, the best ‘value’ of each ‘Bonding Channel’ should be between [-5 dBmV] ~ [+12 dBmV] - Contact the ISP to test & adjust the “Power Level” signals ( specially after adding or removing Coax- splitters) – note: signal-adjustment can be done remotely over the phone.
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        Turn "OFF" Roku's Time "Clock format" – from Roku’s Home-screen > Settings > Time zone & clock > Clock format > "OFF" - reboot Roku.

        Notes,
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        * If running “speed test” displays speed-drop frequently and requires Modem resetting, a Modem replacement is recommended - Some Modems (specially DSL modems) may need to be replaced every a couple of years – a two separate units of a Modem and a Router are recommended over One unit of a Modem with a build-in-Router (Gateway/Modem) – a Gateway/Modem can be set to “Bridge Mode” and a separate Router maybe connected behind it (check/uncheck “NAT security”).
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        * To access Cable modem user-interface > “Power Level” reading page, from any computer connected to the network, enter 192.168.100.1 in the browser’s address field and browse to ‘ Signal' page – refresh the browser’s ‘Signal' page for a second reading.
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        * Check for Latency (lag)/re-buffer connection issues from any computer connected to the network – open PC command prompt and type in " tracert cdn.netflix.com" or open Mac Terminal and type in “ traceroute cdn.netflix.com ” (without the quotes) or open Mac Network Utility and type in “ cdn.netflix.com “(without the quotes) – to interpret the results, copy & past the results in a this Forum/post for someone to assist.
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        * Disable “wireless security” on the Router side, by selecting > “NONE” (or "Disable") for “wireless security” - on Roku side, after selecting the wireless network name – the next page will display and ask > “is your wireless network secure? > Select “No”.
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        * Wi-Fi Protected Access (WPA/WPA2) – if unable to establish wireless connection with “WPA2” - set the “wireless security” to “WPA” instead of “WPA2” on the The Router side – “WPA/WPA2” password length between 8 and 63 printable alphabet letters (ASCII) characters (Uppercase & lowercase).
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        * Wireless-password ”(wireless encryption key) vs. “Router- system-password” - while setting wireless connection on Roku side, the setting page after selecting the wireless network name (or typing-in “SSID”) will display and ask > “Enter the network password for …. (wireless network name)” – make sure to key-in the “wireless-password” – do not key-in the “Router-system-password” - the “wireless-password is the one that was created on the Router to protect the network access (WEP/WPA/WPA2) ( or it could be found printed at the bottom of the unit) – the “Router-system-password” controls who can change settings on the Router –(also, it could be found printed at the bottom of the unit) – (“SSID” any alpha-numeric up to 32 characters max)
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        * If direct connection to modem failed, first check with your ISP as some ISPs:
        a- (for cable modem) ISP may require Roku’s ‘MAC address’ on file if Roku (or any other device) is to be connected directly to the modem.
        b- (for DSL Gateway) ISP may shut off all the ports (but one port) on the DSL modem/Gateway – if so, mark this port & try it.

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        * If unable to access the Router’s “configurations page” (example: 192.168.1.1) - (temporarily) Disable Firewall & Software Internet Security on your Computer - Try different browser (& try latest version of ‘Microsoft Internet Explorer”) - Perform a Factory-Reset on the Router - change the Ethernet cable (connected between computer & Router).
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        * Wireless Access Point/Router - If a "wireless Router" is to be connected behind an existing Router (on an existing network) > try and change its configuration settings to "Wireless-Access-Point" (if supported & change its IP address accordingly – see Access point documentations).
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        *Currently, 5GHz Network connection is not supported on all Roku2& LT models (it’s only supported on "Dual Band N" Roku1 XD|s & HD-XR models).
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        *Some ISPs may shut off all the ports (but one port) on the DSL Gateway/modem – if so, mark this port and add a Router behind the Gateway and set the DSL Gateway to “bridge mode” or (and) add "Ethernet Switch".
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      Tip: Connect Roku Directly to Modem via (Wired) Ethernet connection (bypass Router),
      1. Disconnect Power cord, coax cable/phone-line and Ethernet cable from modem.
      2. Temporarily, change Roku Network Settings from wired to wireless.
      3. Disconnect Power cord, Ethernet cable and any USB devices from Roku (if any in use).
      4. Re- Connect coax cable/phone-line and (fresh) Ethernet cable to modem.
      5. Re- Connect Ethernet cable to Roku.
      6. Re- Connect Power cord to modem – wait 10 min.
        Reboot "Ethernet switch" (if in use).
      7. Re- Connect Power cord to Roku.
      8. Change Roku Network Settings from wireless to wired
      9. You may reboot Roku one more time (unplug/plug power).
        Notes,
        * If direct connection to modem failed, first check with your ISP as some ISPs:
        a- (for cable modem) ISP may require Roku’s ‘MAC address’ on file if Roku (or any other device) is to be connected directly to the modem.
        b- (for DSL Gateway) ISP may shut off all the ports (but one port) on the DSL modem/Gateway – if so, mark this port & try it.
        * Cable Modem connects to the ISP via coax cable – DSL Modem connects to the ISP via phone-Line.

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      Tip: Connect Roku Directly to "Gateway-Modem" via Wireless connection (bypass Router),
      1. Disconnect Power cord and coax cable//phone-line from modem.
      2. Temporarily, change Roku Network Settings from wireless to wired.
      3. Disconnect Power cord and any USB devices from Roku (if any in use).
      4. Re- Connect coax cable//phone-line to modem.
      5. Re- Connect Power cord to modem – wait 10 min
      6. Re- Connect Power cord to Roku.
      7. Change Roku Network Settings from wired to wireless.
      8. You may reboot Roku one more time (unplug/plug power).
        Notes,
        * If direct connection to modem failed, first check with your ISP as some ISPs:
        a- (for cable modem) ISP may require Roku’s ‘MAC address’ on file if Roku (or any other device) is to be connected directly to the modem.
        b- (for DSL Gateway) ISP may shut off all the ports (but one port) on the DSL modem/Gateway – if so, mark this port & try it.
        * Cable Modem connects to the ISP via coax cable – DSL Modem connects to the ISP via phone-Line.

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        * If running “speed test” displays speed-drop frequently and requires Modem resetting, a Modem replacement is recommended - Some Modems (specially DSL modems) may need to be replaced every a couple of years – a two separate units of a Modem and a Router are recommended over One unit of a Modem with a build-in-Router (Gateway/Modem) – a Gateway/Modem can be set to “Bridge Mode” and a separate Router maybe connected behind it (check/uncheck “NAT”).
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      Tip: Reboot Roku - unplug Power cord (wait 30 sec.) re-plug it.

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      Tip: Reboot Roku – Unplug its Power cord & HDMI cable (& any USB device) - wait 10 min before re-connecting.

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      Tip: Update Roku to any available “Firmware update” and “Channel updates”, perform the follow:
        • From Roku’s Home screen > “Settings” > “Software update” > OK.
          Notes,
          * When performing “Software update”, if no available “Firmware update” then any available Channel update will be downloaded. (a successful “Firmware update” download should also include “Channels update”).

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      Tip: Perform a Factory-Reset –two options to choose from,
        • From Roku’s Home screen > Settings > Factory Reset.
        • Use a paper clip to press and hold button on the back of the Roku for at least 30 seconds (if its pressed for less it may only reboot the device).

          Notes,
          * Factory-Reset will erase all data/settings and returns the device to its original factory settings.
          * All the linked Channels will remain on Rouk’s servers to be re-linked when re-signing-in with the same e-mail associated with Roku’s Account.
          * Disconnect any USB device before performing a Factory-Reset.
          * DO NOT perform a Factory-Rest if Roku’s Remote Control is not working.
          * If Roku’s Game (Bluetooth) Remote Control failed to respond after performing a Factory-reset, re-pair the remote to its Roku unit See this link .
          * If Roku’s IR Remote Control failed to respond after performing a Factory-reset - See this link .


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      Tip: "Synchronizing with account" issues & Factory-Reset issues,
      1. Unlink Roku device from Roku Account
      2. Go to “My Roku Account” > sing-in (via a PC, Mac or a handheld device (not via Roku device).
      3. From “My Roku Account Players” select Unlink
      4. Create a new Roku account. (to be used instead)
      5. Reboot Roku.
      6. Make sure Roku is linked to the new Roku account.
      7. Check for new Software (firmware) updates See this link .
      8. Re-add channels.
      9. (if needed) Perform step ‘A’ below and/or step ‘B’ below,
        A) Turn “OFF” TV -Unplug Power cords & HDMI cables from TV & Roku.
        1. Disconnect any USB device from TV & Roku.
        2. Remove the Mini SD Card (if in use).
        3. Wait 5 min - if the TV red power light still “On” wait until it goes “OFF.
        4. Re-connect HDMI cable to TV & Roku.
        5. Re- plug power cords to TV & Roku
        6. Perform a Factory-Reset on Roku - See this link
        and/or

        B) Turn “OFF” TV -Unplug Power cords & HDMI cables from TV & Roku.
        1. Disconnect any USB device from TV & Roku.
        2. Remove the Mini SD Card (if in use)
        3. Temporally, discard the HDMI cable connection and Connect via the composite RCA cable (Yellow/Red/White) - (included w/Roku)(not Roku3)
        4. Connect the RCA Cable to TV & Roku.
        5. Re- plug power cords to TV & Roku
        6. Perform a Factory-Reset on Roku - See this link .
        Notes,
        * Going to your Roku’s account (“My Roku Account”) to unlink it, will require a browser running on a PC, Mac or a handheld device (not via Roku devic).
        * Roku3 does not support composite (RCA) connections.
        .
        Important notes,
        * DO NOT unlink “Roku device” unless its geographically located in USA (or other countries where its authorized).
        * DO NOT deactivate your exciting “Roku Account”, especially if a purchase was made on that Account (ask for advice).


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      Tip: Resetting all A/V Connected Devices,
        • Perform the following steps in an exact order,
        1. Turn “OFF” all connected devices (e.g., TV, AVR, BDP, DVD & STBs).
        2. Unplug power cord from Roku, TV, AVR, BDP/DVD & STBs.
        3. Disconnect any USB device from all devices.
        4. Unplug HDMI cables from all connected Devices (e.g., Roku, TV, AVR, BDP, DVD & STBs).
        5. Wait 5 min.
        6. If the TV status-light still “On” wait until it goes “OFF”.
        7. Re-plug the HDMI cables to all devices (e.g., Roku, TV, AVR, BDP/DVD & STBs).
        8. (exclude Roku) Re-Plug power cord to all devices (e.g., TV, AVR, BDP & STBs).
        9. Turn “On” TV first.
        10. Wait 30 sec...
        11. Turn “On” AVR (if in use) & wait 30 sec...
        12. Turn “On” Roku last (re-plug its power cord)
          Notes,
          * Turn "OFF" Power-strip (if in use) instead of Unplugging Power cords.
          * If TV is turned “On”, turn it “OFF” first before unplugging its power cord; some TV’s status-light (red power light) may go “OFF” immediately once its power cord is unplugged while the TV is still turned “On”.

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      Tip: Resetting all A/V & Network Connected Devices,
        • Perform the following steps in an exact order,
        1. Turn “OFF” all connected devices (e.g., TV, AVR, BDP, DVD, STBs, Modem & Router) (if power switch is applicable).
        2. Unplug power cord from Roku, TV, AVR, BDP, DVD, STBs, Modem & Router.
        3. Turn Off "Ethernet switch" (if in use).
        4. Disconnect any USB device from all devices.
        5. Unplug HDMI cables from all connected Devices (e.g., Roku, TV, AVR, BDP, DVD & STBs).
        6. Wait 5 min.
        7. Re-Plug power cord to Modem - wait 5 min. (till fully restart)
        8. Re-Plug power cord to Router - wait 5 min. (till fully restart)
        9. Turn On "Ethernet switch" (if in use).
        10. If the TV status-light still “On” wait until it goes “OFF”.
        11. Re-plug the HDMI cables to all devices (e.g., Roku, TV, AVR, BDP/DVD & STBs).
        12. (exclude Roku) Re-Plug power cord to all devices (e.g., TV, AVR, BDP & STBs).
        13. Turn “On” TV first.
        14. Wait 30 sec...
        15. Turn “On” AVR (if in use) & wait 30 sec...
        16. Turn “On” Roku last (re-plug its power cord)
          Notes,
          * Turn "OFF" Power-strip (if in use) instead of Unplugging Power cords (except for Modem & Router).
          * If TV is turned “On”, turn it “OFF” first before unplugging its power cord; some TV’s status-light (red power light) may go “OFF” immediately once its power cord is unplugged while the TV is still turned “On”.


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      Tip: TV displays “No Signal” (or Gray/Blue/Blank/etc … screen) after changing input then switching input back to Roku while streaming content from Netflix, Amazon or HBOGo (when connection via HDMI),
        • Exit Streaming before switching inputs.
        • Make sure Roku is running Software (firmware) version 4.8 build 3339 (or higher).
        • Switch HDMI input twice (back and forth).
        • or - Press “Home” button at “No Signal” screen, change input again then switch input back to Roku.
          Notes,
          * This is only happens for content in “5.1” audio AND when “5.1 Surround” and (or) “5.1Dolby Digital Plus” are enabled in Netflix, Amazon & HBOGo.
          * This is also happens when changing input while the stream is running.
          * Content in “Stereo” should display A/V signal from the first switch back to Roku input.
          * If the movie was not exit before switching input and after the second switch back to Roku an error is displayed, press "Home".
          * Reboot TV or Roku



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      Tip: Unable to display Roku’s “Home Screen” at setup (via HDMI connection & Green screen displaying),
        • Use composite (RCA) connections (temporarily instead of HDMI) & change Roku’s display resolution to 16:9 anamorphic.
          From Home Screen > Settings > Video Type > 16:9 anamorphic
        • Connect HDMI cable & reboot Roku - change Roku’s display resolution to 720p.
          From Home Screen > Settings > Video Type > 720p.

          Notes,
          * If the TV supports 1080i max (& not 1080p) keep Roku’s display resolution at 720p.
          * Roku3 does not support composite (RCA) connections.





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      Tip: HDMI handshake issues - HDCP issues ,
        Black Screen - Green Screen -Purple Screen – Blue Screen – Pink Screen - Audio without Video - Video without Audio - "No signal" message.
      Try the following:
      • Change HDMI cables.
      • Swap HDMI cable ends.
      • Plug HDMI cable in a different input.
      • Cycle between HDMI inputs.
      • Replace HDMI cables with “High-speed HDMI cables” - See this link .
      If not, Perform the following:

        1. Turn “OFF” All connected devices and unplug Power cords then HDMI cables.
        2. Remove all USB devices from all connected devices.
        3. Wait 10 min (if the TV status-light still “On” wait until it goes “OFF”).
        4. First re-plug the HDMI cables followed by the Power cords (except for Roku).
        5. First turn On TV , wait 30 sec,
        6. Turn “On” AVR (if in use) & wait 30 sec...
        7. Turn “On” Roku last (re-plug its power cord).
          ( note: you may use Power strips instead of unplugging & plugging Power cords).
      • Change Roku’s Display type settings from 1080p to 720p - From Home Screen > Settings > Video Type > 720p – reboot Roku.
      • Try to change Roku’s Display settings from 1080p to 720p – press [Home] key and change it back to 1080p again.
      • If the TV only supports 720p/1080i max (not 1080p) – Change Roku’s Display settings to 720p.

      • For AV Receivers menu-settings-changes to take effect, disconnect AVR & all HDMI connected devices from their power outlet.
          make sure to perform one or all the follow:
        • Unplug Power cords from all connected devices, wait 10 min (if the TV status-light still “On” wait until it goes “OFF”) before re-plugging Power cords. (you may turn off power-strip (if in use) instead of unplugging power cords).
        • Turn OFF & disconnect Power cords & HDMI cables from all connected devices (recommended) See this link .
      • Pressing “OFF/On” from a remote control will not achieve the same above task because, most devices only go into a “standby mode” when turned “off”.
      • (For testing) Temporally, disconnect the HDMI cable from Roku and connect via the composite RCA (Yellow*/Red/White) cable (*Yellow = video) - this cable is included w/Roku.
        Notes,
        * If No video after discounting HDMI and connecting Composite cable – Reboot Roku – if still no video - reconnect HDMI and set video to 4:3 Standard - From Home Screen > Settings > Video Type > 4:3 Standard -Unplug HDMI – plug composite – reboot roku (make sure to change AV input on the TV).
        * To replace HDMI cable, check HDMI-Cable-Specs requirement see (TV & AVR Owner’s Guide /manual) or See this link .
        * Roku3 does not support composite (RCA) connections.






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      Tip:“High-Speed" (or category 2) HDMI cable vs. “Standard” (or category 1) HDMI cable & HDMI cable replacement,
        • “High-Speed" (or category 2) HDMI cables can successfully handle 1080p signals (tested to perform at speeds up to 10.2Gbps, increased color depths/refresh rates & accommodate 2560x1600 resolution).
        • “Standard” (or category 1) HDMI cables can handle 720p/1080i signal (tested to perform at speeds up to 2.25Gbps, which is the equivalent of a 720p/1080i signal).
          Notes,
          * “High-Speed” & “Standard” cables are based on HDMI cables “categories 2 &1” recent announcement by: HDMI Licensing, LLC - for more info search “HDMI Licensing, LLC”.
          * “High-Speed" (or category 2) HDMI cables are recommended – (with HDMI 1.4 specification).
          * Check TVs, AV Receivers, BDPs, STBs & DVPs Owner’s Guide (manual) for HDMI-Cable-Specs requirement (new devices & firmware more likely will require the use of High-speed HDMI cables.
          * For HDMI cables from Roku - check Roku Accessories See this link


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      Tip: HDMI 1.4 specification, have five HDMI cable types to choose from:
        1. Standard HDMI Cable (supports up to 1080i or 720p video signal).
        2. Standard HDMI Cable with Ethernet (supports up to 1080i or 720p video signal & HDMI Ethernet Channel-enabled).
        3. Standard Automotive HDMI Cable (supports up to 1080i or 720p video signal & tested to higher performance standards).
        4. High Speed HDMI Cable (supports up 1080p and beyond).
        5. High Speed HDMI Cable with Ethernet (supports up 1080p and beyond & HDMI Ethernet Channel-enabled).

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      Tip: “High Speed” (or "Category 2") HDMI Cables, (with HDMI 1.4 specification) support the following:
        • HDCP compliant (HDCP is implemented).
        • Deep colour - support 36-bit mode (& 48-bit mode optional).
        • xvYCC color space (also x.v.Color).
        • 3D over HDMI.
        • High Definition Audio - Dolby TrueHD & DTS-HD Master Audio (bitstream capable).
        • ARC (Audio return channel).
        • Auto lip-sync.
        • Updated list of CEC commands.
        • 4K × 2K (resolution support).
        • HEC (HDMI Ethernet Channel-enabled) or HEAC (HDMI/Ethernet/Audio/Control) - (for High Speed HDMI Cable with Ethernet).
          Notes,
          * Standard HDMI cable may not support all of the above.
          * “High Speed” ("Category 2") certified cables are tested and should perform as expected.
          * Non-Certified “High Speed” may perform as expected w/o certification (so, test it well during the return-period).
          * “High-Speed” & “Standard” cables are based on HDMI cables “categories 2 &1” recent announcement by: HDMI Licensing, LLC - for more info search “HDMI Licensing, LLC”.




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      Tip: To prevent Handshake (HDCP) interference, when multiple devices are connected to a TV set,
      • Turn “OFF” power to unused devices - especially before switching HDMI-input (if “on/off” applicable) – program the IR commands in universal remote control (if in-use).
      • All devices connected to the TV via HDMI must be HDCP-compliant.
      • Disable [Control for HDMI], [AnyNet+], [CEC], [RIHD], [others] & disable [TV OFF option] in TV, AV Receiver, BDP & STBs settings and in all HDMI connected devices - since proper linked operations are not guaranteed (unless all HDMI connected devices made & supported by the same manufacturer).
      • Turn “OFF” the TV then disconnect power cord before disconnecting or connecting cables (specially HDMI cables) to prevent equipment damage.
          Notes,
          * When [ON/OFF] button is pressed to select “OFF mode” the TV does not fully disconnect from Power.
          * Keep A/V cables away from power cords and speaker cables (to prevent interference).

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      Tip: To prevent Handshake (HDCP) interference, when multiple devices are connected to an AV receiver,
      • Turn “OFF” power to unused devices - especially before switching HDMI-input (if “on/off” applicable) – program the IR commands in universal remote control (if in-use).
      • All devices connected to the AVR via HDMI must be HDCP-compliant.
      • Disable [Control for HDMI], [AnyNet+], [CEC], [RIHD], [others] & disable [TV OFF option] in TV, AV Receiver, BDP & STBs settings and in all HDMI connected devices - since proper linked operations are not guaranteed (unless all HDMI connected devices made & supported by the same manufacturer).
      • Set the AV receiver to standby then disconnect power cord before disconnecting or connecting cables (specially HDMI cables) to prevent equipment damage.
          Notes,
          * When [ON/STANDBY] button is pressed to select “Standby mode” the AVR does not fully disconnect from Power.
          * Keep A/V cables away from power cords and speaker cables (to prevent interference).


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      Tip: HDMI Handshake interruption & Universal Remote Control,
        • If a Universal Remote Control is in-use and it supports advance option such as (a) "Input Delay", (b) "Inter-Device Delay", (c) “Inter-key delay”, (d) “Power On Delay” and (e) “duration”,

        • Try & change the values of "Input Delay", "Inter-Device Delay", “Inter-key delay”, “Power On Delay” and “duration” options - all within the remote's “Activity” in-order to allow time for HDMI-inputs to syncs various components, allow a delay to prevent multiple devices from simultaneous responding, transmit & receive IR commands accordingly and help avoid HDMI-Handshake-interruption,
      • Lower the value of "Input Delay" - will delay switching between HDMI-inputs before transmitting the next command. (set it between 1000ms to 9000ms).
      • Increase the value of "Inter-Device Delay" – will add more delay to allow a device time to ignore all the different transmitted signals before responding to its own signed-command-signals. (set it between 200ms to 1000ms).
      • Increase the value of “Inter-key delay” - will allow time for a device to complete processing the IR command signal before responding to the next signal. (set it between 0ms to 500ms).
      • Increase the value of “Power On Delay” – will allow enough time for the device (specially TV/AVR) to fully power up and accept the next commands. (set it between 100ms to 500ms).
      • Increase the value of “duration” - will repeatedly transmit (the same signal) for a longer period of time.
        Notes,
        * To prevent Handshake (HDCP) interference when multiple devices are connected to the AV receiver, program the remote to turn “OFF” power to unused devices, especially before switching HDMI-input (if “on/off” command applicable).
        * Universal Remote Control (URC) Vs Device Original Remote Control (DORC) & “Delay/ duration” options,
        When a URC is in use all “Delay/ duration” options may need some adjustment - Not all devices have the same (or a standard) response time – All IR connected devices (turned on/on-standby) will receive all the transmitted IR signals from the remote, but they will only processes its own signed-command-signals & ignore all other signals, however that requires processing time & should be taking into account, also each device requires some amount of time to complete in-progress-request before responding to the next signal & that also requires a delay - This is not the case when the device's own Original Remotes Control is in-use, the device in this case will not instantly react to a new requested commands before it completes/syncs the in-progresses-request - the DORC is a factory preset (one-to-one-in-sync with its device).
        * In short all the URC “Delay & duration” options may requires some adjustment when used with HTS (w/AVR & HDMI connections).
        * [100ms] increments per a try is recommended when trying to lower/increase the value in of any of the options


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      Tip: Disable Roku's "Screensaver" - From Roku’s Home screen > "Settings" > "Screensaver".

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      Tip: Disable “Sound effects volume” - From Roku’s Home screen > “Settings” > “Sound effects volume” > “OFF”.

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      Tip: Turn "OFF" Roku's Time "Clock format" – from Roku’s Home-screen > Settings > Time zone & clock > Clock format > "OFF".

      Tip- Channel remove & re-add See this link

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      Tip: Micro SD Card not rrecognized
        Reboot Roku - wait till Roku restart then take the micro SD card & HDMI out while Roku is ON, re-insert card & HDMI.
        It should ask you to format it - Follow on screen prompt....
        You don’t have to remove HDMI out from Roku if you’re able to insert the card easily while it’s connected.

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      Tip: External Power Supply Adapter (Roku2 & Roku1):,
        • Make sure the replacement Power Supply Adapter matches the original Adapte.
        • Or replace it with “5.2V DC Power Adapter” that works with All Roku Players (except for Roku3) ( See Support link ).
          Adapter Specs:
          AC Adapter
          INPUT: 100~240V 50/60Hz 0.25A
          Output: 5.2V == 1.5A
          Plug type polarity: [Center positive]
          Symbol: ( -C+ ) Center tip is [+] Barrel is [-]
          Model#: AAL-00
          Port size: 5.5 x 2.5mm
        Note: Roku3 uses a different Power Supply Adapter (DC 12V) from Roku1&Roku2 (DC 5V).

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      Tip: Roku 3 External Power Supply Adapter:
        • Make sure the replacement Power Supply Adapter matches the original Adapter.
        Adapter Specs:
          AC Adapter
          Input 120AVC 60Hz 0.5A
          Output 12.0V == 1.0A
          Plug type polarity: [Center positive]
          Symbol: ( -C+ ) Center tip is [+] Barrel is [-]
          Model#: FA-120 1000SUC



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      Tip: Perform a Factory-Reset to the Television-set (Return TV to the Initial Setup) – note: All Picture, Audio and previously scanned channels will be removed.
      1. First turn “OFF” All Connected Devices (TV-STBs-Bluray-AVR) - Unplug Power cords before unplugging HDMI cables from All Connected Devices – Wait 10 min - if the TV status light (red power light) still “On” wait until it goes “OFF .
      2. Re-Plug Power cords to TV and Turn it “ON”- Perform a Factory-Reset on TV set.
      3. Do Initial Setup to TV – skip channels scanning (for now).
      4. Turn “OFF” TV - Unplug its Power cords - Wait 10 min - if the TV red power light still “On” wait until it goes “OFF .
      5. Re-Plug HDMI cable to TV and Roku.
      6. Re-Plug Power cords to TV and Roku & try it
        Notes: To connect other devices -turn “OFF” all connected devices, unplug Power cords or turn OFF Power- strip (if in use) – wait 10 min - if the TV status light (red power light) still “On” wait until it goes “OFF”, before plugging or un-plugging HDMI cables.

      right-click here to copy this link location
      Tip: To prevent Handshake (HDCP) interference, when multiple devices are connected to a TV set,
      • Turn “OFF” power to unused devices - especially before switching HDMI-input (if “on/off” applicable) – program the IR commands in universal remote control (if in-use).
      • All devices connected to the TV via HDMI must be HDCP-compliant.
      • Disable [Control for HDMI], [AnyNet+], [CEC], [RIHD], [others] & disable [TV OFF option] in TV, AV Receiver, BDP & STBs settings and in all HDMI connected devices - since proper linked operations are not guaranteed (unless all HDMI connected devices made & supported by the same manufacturer).
      • Turn “OFF” the TV then disconnect power cord before disconnecting or connecting cables (specially HDMI cables) to prevent equipment damage.
          Notes,
          * When [ON/OFF] button is pressed to select “OFF mode” the TV does not fully disconnect from Power.
          * Keep A/V cables away from power cords and speaker cables (to prevent interference).

        [i]right-click here to copy this link location
        Generic TV Tips,
          • Disable [Control for HDMI], [AnyNet+] [CEC] & Disable [TV OFF - option].
          • Turn OFF > SRS TruSurround HD (if needed).
          • Turn OFF > Consistent Volume Level - option (if needed).

        right-click here to copy this link location
        Tip: TV analog audio Lip-sync/audio delay,
          • Connect analog audio --> Roku > RCA > TV > RCA > AVR (or external speakers)
          • Adjust ‘audio delay’ in TV from ‘Audio – Lip-sync – 'user-menu' settings > for Audio out/External Speakers.
          (Generic tip) If there is no ‘Lip-sync/audio delay’ option in the 'user-menu' settings, contact the TV ‘Tech-support’ or a qualified TV-tech & ask how to access the TV’s ‘service menu’ (a series of key pressed on TV-remote)-also ask which ‘Audio’page lists ‘time delay’ for external output –(dial 100ms).
          Notes: a qualified tech is aware that opening the ‘service-menu’ is almost like performing a TV-Factory-reset (most of pervious user menu settings like picture &.. will be lost and requires resetting after exiting the ‘service-menu’ ) - he's also aware not to change any other settings while ‘service menu’ is open & taking notes of all settings before making any changes (just in case).


        right-click here to copy this link location
        Tip: TV ‘time delay’ for internal output - Lip-sync/audio delay,
          • Adjust ‘audio delay’ in TV from ‘Audio – Lip-sync – 'user-menu' settings > for Audio out/External Speakers.
          (Generic tip) If there is no ‘Lip-sync/audio delay’ option in the 'user-menu' settings, contact the TV ‘Tech-support’ or a qualified TV-tech & ask how to access the TV’s ‘service menu’ (a series of key pressed on TV-remote) -also ask which ‘Audio’page lists ‘time delay’ for internal output –(dial 100ms).
          Notes: a qualified tech is aware that opening the ‘service-menu’ is almost like performing a TV-Factory-reset (most of pervious user menu settings like picture &.. will be lost and requires resetting after exiting the ‘service-menu’ ) - he's also aware not to change any other settings while ‘service menu’ is open & taking notes of all settings before making any changes (just in case).


        right-click here to copy this link location
        Tip: TV European models - Video issue with “HDMI/DVI” input -HDCP issues,
          • Connect via Composite (RCA) Cable (Yellow/Red/White) – Yellow for video and Red/White for Audio - (that cable is included).
          Or
          • Connect via HDMI-SCART-Adapter with HDCP support (btw, these type of Adapters are not guaranteed to solve the issue).

          Notes,
          * when TV is connected to Roku via HDMI cable to “HDMI/DVI” input and no video and/or “not supported mode” is displayed – the TV may recognize Roku as a “PC” device – in most cases the TV’s “HDMI/DVI” input doesn’t support “PC” device – or the TV“HDMI/DVI” input is not HDCP compliant - in most cases the TV may support one or two “SCART” inputs – for an attempt (if its possible or some TV models) to connect Roku to the TV via HDMI-SCART-Adapter, make sure Roku video display is set initially to “4:3” (720p can be set later after reboot).
          * Roku3 does not support composite (RCA) connections.

    ^ TOP


    ^ TOP
      Tip: The list of info (below) makes it easier for people here on these boards to assist,

      right-click here to copy this link location
      List the location [ ] where “Roku device” is geographically located (USA, Canada, UK/Ireland or other country).

      right-click here to copy this link location
      List all of the A/V connected devices,
        Specify A/V connection type [HDMI], [Component], [Composite], [Optical/audio], [Coaxial/audio] or [Coaxial/AV]
        & specify Network connection type [Wired] or [Wireless]
        ,
      • Roku - model [ ] - video connection type [ ] - audio connection type [ ] - Network connection type [ ].
      • TV - make [ ] - model [ ] - video connection type [ ] - audio connection type [ ].
      • AV Receiver - make [ ] - model [ ] - video connection type [ ] - audio connection type [ ].
      • Cable/Satellite Receiver - make [ ] model [ ] - video connection type [ ] - audio connection type [ ].
      • Blue-ray /DVD Player - make [ ] model [ ] - video connection type [ ] - audio connection type [ ].
      • STB (Other) - make [ ] model [ ] - video connection type [ ] - audio connection type [ ].
      • List the name of every device connected into the AVR HDMI port [#1, #2, #3, #4, #5, etc] (e.g., BDP, STB, Roku, etc.)
      right-click here to copy this link location
      List Network devices and Services,
      • Modem - make [ ] - model [ ].
      • Router make [ ] - model [ ].
      • "Ethernet switch" make [ ] - model [ ].
      • Internet Service Provider (ISP) - name [ ].
      • Internet Speed [ ].
      • Digital Phone Device/Service - make [ ] - model [ ].
      • External/built-in Voice-Modem - make [ ] - model [ ].
      • Extended Range Wireless Device - make [ ] - model [ ].
      • If Roku is connected on a [Wireless] network connection, check the status of "Wireless signal strength"[ ] (Excellent, Good or Poor) ,
        to check "signal strength" > (for Roku2 > Home screen > Settings > About) –(for Roku1> Home screen > Settings > Network).
    ^ INFO
      right-click here to copy this link location
      List Video Resolution Settings & Display type for the following A/V connected devices,
        & specify the following [1080p], [1080i], [720p], [480p], [480i] or [4:3] or [16:9]
      • Roku Display type [ ].
      • TV - maximum Resolution supported [ ].
      • AV Receiver - specify what Video Resolution Settings is set to [ ], for example; [THROUGH], [DIRECT], [1080p] or [720p]
      right-click here to copy this link location
      List the Remote Control in-use (the remote in-use when the issue occurred).
      • Roku IR remote control.
      • Roku Game remote control (Bluetooth remote).
      • Universal Remote control (IR) - list make [ ] - model [ ].
      right-click here to copy this link location
      List the Firmware version (Software version) of the connected devices,
      • Roku Firmware version (Software version) number [ ] - From Roku’s Home screen > Settings > About)
      • (if possible) TV Firmware version number [ ].
      • (if possible) AV Receiver Firmware version number [ ].
    ^ INFO
      right-click here to copy this link location
      List the Channel video quality settings, “Error messages”
        & the streaming content titles name & A/V definition [HD], [SD] & [5.1] [Stereo],
      • Netflix Channel,
        • Titles name [ ] - video definition [ ] - audio definition [ ].
        • Check the status of “Netflix video quality “settings [ ] if is set to (“Best”, ”Better” or ”Good”) - ( See this link ).
        • List & describe in-detail all “Error messages” [ ].
      • Amazon Netflix Channel - titles name [ ] - video definition [ ] - audio definition [ ].
      • Other Channels - titles name [ ] - video definition [ ] - audio definition [ ].
      right-click here to copy this link location
      List the Number External Speakers connected to following A/V connected devices,
      • AV Receiver - specify the number external speakers connected [ ] (2.1/5.1/6.1/7.1).
        & specify audio connection type [ ] (HDMI,Optical/Coaxial or RCA ).
      • For Roku - (If any external speakers connected directly to Roku’ A/V composite port) list make [ ] - model [ ].
      • For TV - (If any external speakers connected directly to the TV) list make [ ] - model [ ]
        & specify audio connection type [ ] (RCA or Optical/Coaxial).

      right-click here to copy this link location
      • HDMI Hubs & HDMI cables
      • List makes [ ] & Specs [ ] of all HDMI cables in use with Roku (example : "Standard" HDMI cable, "High-speed" HDMI cable, "Category 2" HDMI cable or "Category 1" HDMI cable).
      • List makes [ ] & Specs [ ] of all HDMI cables in use (with connections to TV, AVR, DVD, BDP, STB, DVP and/or HDMI switcher).
      • List the length [ ] of each HDMI cable in use.
      • List make [ ] & model [ ] of the HDMI Switcher/ Repeater/ Hub (if applicable).
      • For the latest HDMI 1.4 specifications see --> this link -- this link -- this link .

      Roku’s screensaver is set to [ ] (On/Off) – Screensaver type [ ] (Default / others).
      Check Roku’s External Power Supply Adapter & list (V & Am) Specs (if needed).

      right-click here to copy this link location
      Describe the issue you’re having in-detail.
    ^ INFO
      Notes,
      * You may copy & past all of the above points (or points that maybe relevant to your setup) to your post & fill-in the [blanks].
      * To the “OP” - if the posted issue is resolved, you may edit the OP title as [resolved] – to help others.

    ^ TOP


    ^ TOP
      Tip: how to do internal linking? (within a post/thread)

      Example:
      Code: Select all
      [goto=a] Clicking here takes you to a new location within a post [/goto]

       [anchor=a] This is where you go to location [/anchor]

      Thanks to the Administrators for making internal linking in this forum possible, by adding the custom BBCodes & the quick response to the request 1-17-12



    ^ TOP


    Hope that helps :D


    If you have tips - share & Post….
    =================================


    Page 3
    Last edited by __5 on Sun Mar 24, 2013 1:29 pm, edited 82 times in total.
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    page 5

    Postby __5 » Mon Jan 09, 2012 10:25 am


    Page5


    right-click here to copy this link location
    Roku Streaming Stick
    --------------------------------------------------
    FYI: "Roku Streaming Stick" requires MHL Enabled Devices (& doesn’t support standard HDMI port).

    1. Product support- http://support.roku.com/categories/2007 ... ming-stick
    2. Product images - http://www.roku.com/streamingstick
    3. Specs - http://www.roku.com/streamingstick
    4. Get Started guide - http://wwwimg.roku.com/Roku-ss-QSG_0.pdf
    5. Roku Ready products - http://www.roku.com/streamingstick#roku-ready

    ^ TOP



    =================================
    If you have tips - share & Post….
    =================================


    Return to page1
    .
    .
    .
    Last edited by __5 on Sun Mar 24, 2013 11:05 am, edited 51 times in total.
    __5
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    Posts: 1101
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    Postby __5 » Mon Jan 09, 2012 10:26 am



      link
      Roku 3
      -------------------------------------------

      Tip: Roku3 A/V default settings [video: 720p] & [audio: Stereo].
      Tip: Unable to pair Roku3 (WiFi) gaming remote, reboot Roku3 then try to pair again - See this link for how to pair

      FYI:
      • Roku3 uses a different Power Supply Adapter(DC 12v) from Roku1&Roku2 (DC 5v) - See Specs link
      • Roku3 supports Roku's IR remote control.
      • Roku3 Game (WiFi) Remote Control has (3.5 mm) headphone jack and volume control.
      • Roku3 remote may support timeout (to save battery) – with track fw&rw.
      • Roku3 supports HDMI connections (no RCA analog connections).



      link
      new Netflix Roku3
      ----------------------------------

      Tip: Netflix default audio settings is now from Roku’s global audio settings (same as all other channels e.g., amazon, hbo go, vudu, m-go, Epix & TWC TV …)
        Roku3 global audio settings = home > settings > Audio mode > “Surround sound” or “Stereo”

      Tip: if no sound from netflix? change audio settings option to "Stereo" from:
        a. "Audio & subtitles" menu (within any netflix 5.1 title ) while streaming a 5.1 title , press “Down” twice > “OK” & change “Audio & Subtitles” setting to "Stereo".
        or
        b. global audio settings = home > settings > Audio mode > “Stereo”.


        Notes:
        * Audio change (in Netflix) via "Audio & subtitles" menu will only remain for this session until exit (then audio setting will revert to default @ re-launch).

        * "Audio & subtitles" menu will display “Surround sound” & “Stereo” audio options if Roku's global audio settings is set to “Surround sound”.
        * "Audio & subtitles" menu will display only “Stereo” audio options if Roku's global audio settings is set to “Stereo”.

        * "Audio & subtitles" menu can be handy (to change/stream PCM encodes instead of 5.1DD+ encodes), if someone (with legacy AV-receiver) sets global audio settings to “Surround sound”.



      FYI,
      * Netflix has an option to output “surround sound” in 5.1 Dolby Digital Plus (5.1DD+)
        The “surround sound” (from Roku) is a pass-through audio signal and requires an AV-receiver (or a new TV) capable of decoding “5.1 Dolby Digital Plus” (5.1DD+)
      * Netflix also have an option to output “Stereo sound” in 2ch PCM.
        Stereo/PCM audio format is supported on all TVs & AV-receivers.

      * Most TVs & legacy AV-receivers do not decode "Dolby Digital Plus” (DD+), that will result to no sound from titles encoded in DD+.
        So, [for Netflix, M-GO & Vudu channels], if Roku3 is not connected to an AV-receiver capable of decoding DD+, it is recommended to set Roku’s global audio settings to stereo,
        Roku’s global audio settings = home > settings > Audio mode > “Stereo”.
        So, (for Netflix) if Roku3 is not connected to an AV-receiver capable of decoding DD+, it is recommended to set Roku’s global audio settings to stereo,
        Roku’s global audio settings = home > settings > Audio mode > “Stereo”.



      link
      Other Channels Roku3
      -----------------------------------

      FYI,
      * M-GO, Vudu & Netflix channels have an option to output “surround sound” in 5.1 Dolby Digital Plus (5.1DD+) or (vudu/7.1DD+).
        The “surround sound” (from Roku) is a pass-through audio signal and requires an AV-receiver (or a new TV) capable of decoding “5.1 Dolby Digital Plus” (5.1DD+)

      * M-GO, Vudu & Netflix also have an option to output “Stereo sound” in 2ch PCM.
        Stereo/PCM audio format is supported on all TVs & AV-receivers.

      * Amazon, HBO GO, Epix & TWC TV channels have an option to output “surround sound” in 5.1 Dolby Digital (5.1DD)
        The “surround sound” (from Roku) is a pass-through audio signal and requires an AV-receiver (or a new TV) capable of decoding “5.1 Dolby Digital” (5.1DD)

      * Amazon, HBO GO, Epix & TWC TV also have an option to output “Stereo sound” in 2ch PCM.
        Stereo/PCM audio format is supported on all TVs & AV-receivers.

      * Most TVs & legacy AV-receivers do not decode "Dolby Digital Plus” (DD+), that will result to no sound from titles encoded in DD+.
        So, for [M-GO, Vudu & Netflix channels], if Roku3 is not connected to an AV-receiver capable of decoding DD+, it is recommended to set Roku’s global audio settings to stereo,
        Roku’s global audio settings = home > settings > Audio mode > “Stereo”.

      * Most TVs do not decode "Dolby Digital” (DD), that will result to no sound from titles encoded in DD.
        So, for [Amazon, HBO GO, Epix & TWC TV channels] if Roku3 is not connected to an AV-receiver capable of decoding DD, it is recommended to set Roku’s global audio settings to stereo,
        Roku’s global audio settings = home > settings > Audio mode > “Stereo”.

      * Most legacy AV-receivers, decode "Dolby Digital” (DD) but NOT Dolby Digital Plus” (DD+).
      * Most newer AV-receivers, decode "Dolby Digital” (DD) AND Dolby Digital Plus” (DD+).
      * Few new TVs now decode "Dolby Digital” (DD) AND Dolby Digital Plus” (DD+).
      * Some TVs may pass "Dolby Digital” (DD) audio signal (from HDMI-in) through Optical-out.





    ^ TOP



    Hope that helps :)

    Page R3

    Last edited by __5 on Thu Nov 21, 2013 3:57 pm, edited 71 times in total.
    __5
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    page 4

    Postby __5 » Mon Jan 09, 2012 10:27 am


    Page4

    ^ TOP




    ^ TOP




    =================================
    If you have tips - share & Post….
    =================================


    Return to page1
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    __5
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    Posts: 1101
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    page 5

    Postby __5 » Sat Nov 10, 2012 6:12 pm


    Page5


    right-click here to copy this link location
    Roku Streaming Stick
    --------------------------------------------------
    FYI: "Roku Streaming Stick" requires MHL Enabled Devices (& doesn’t support standard HDMI port).

    1. Product support- http://support.roku.com/categories/2007 ... ming-stick
    2. Product images - http://www.roku.com/streamingstick
    3. Specs - http://www.roku.com/streamingstick
    4. Get Started guide - http://wwwimg.roku.com/Roku-ss-QSG_0.pdf
    5. Roku Ready products - http://www.roku.com/streamingstick#roku-ready

    ^ TOP



    =================================
    If you have tips - share & Post….
    =================================


    Return to page1


    page 5
    Last edited by __5 on Sun Mar 24, 2013 11:11 am, edited 2 times in total.
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    page 6

    Postby __5 » Sun Mar 24, 2013 11:09 am


    Page6

    link
    • EDID exchange and configuration.
    ===================================
    (all connections via HDMI)


    FYI,

    • TV (sink device)
    • AVR (intermediate device)
    • Player (source device)
    • EDIDs (Extended Display Identification Data) are compact data structures stored in the TV (sink device) and AVR (intermediate device).
    • “Composite EDID” is the EDID that the AVR passes to the Player (source).
      • The “composite EDID” must enclose the correct & best “video resolutions” and “audio formats” capabilities of the TV & the AVR (through the AVR).
      • In the “composite EDID” the AVR substitutes its own “audio block” for the “audio block” of the TV before forwarding it to the Player. (“audio block” i.e., 5.1 DD/DD+).
    • When a Player is connected directly to a TV (Player > TV),
        There is one EDID stored in the TV (sink device).
    • When a Player is connected to an AVR, and the AVR is connected to a TV (Player > AVR > TV),
        There are two EDIDs, one EDID stored in the TV (sink device) and the other EDID is stored in the AVR (intermediate device)
    • When a Player is connected to an AVR, and the AVR is connected to a TV (Player > AVR > TV),
        The TV(sink) sends EDID to the AVR(intermediate), the AVR then updates it and forwards the “composite EDID” to the Player(source).

      Notes,
      * If the AVR (fails to) incorrectly substitute its own “audio block”, the Player may or may not send “audio block” (obtainable from the TV i.e., 2ch PCM) (or no sound).
      * The AVR will remove any “video resolutions” that it does not support from the EDID it obtained from the TV, before forwarding it to the Player.
      * A color space mismatch/error possibility; if the TV’s EDID claims the supported “color space” RGB (16-235) (in which the Player also & only supports) to the AVR, the AVR then incorrectly updates EDID color space to “YCbCr”, then forwards the “composite EDID” to the Player. The video color in that case will be incorrect (or displays mismatch error) if the Player sends out video with RGB (16-235) color. (since in fact the player does not support “YCbCr” > dynamically switching between modes doesn’t apply).




    • Digital Display Channel (DDC): two-way communication between the upstream device (DDC master) and the downstream device (DDC slave).
    • Hot Plug Detect (HPD) signal: the TV (sink device) may toggle HPD signal & properly reset HDMI connection.
    • Color Space Mismatch Error (“pink screen” or “no image”): compatibility issue occur when TV (sink device) suddenly receives a different color space into an HDMI input.




    link
    • HDMI Connection Sequence
    =========================

    link
    • When a Player is connected directly to a TV,
      Player (source) >TV (sink)
    1. The TV is turned ‘On”.
    2. The Player is turned ‘On”.
    3. The TV obtains “5v” (from the Player).
    4. “Connection detection”(Hot Plug) is announced (by the TV)
    5. The Player then requests EDID (from the TV).
    6. The TV sends EDID (over DDC channel)


    link
    • When a Player is connected to an AVR, and the AVR is connected to a TV,
      Player (source) > AVR (intermediate) >TV (sink)
    1. The TV is turned ‘On”.
    2. The AVR is turned ‘On”.
    3. The TV obtains “5v” (from AVR).
    4. “Connection detection”(Hot Plug) is announced (by the TV)
    5. The AVR then requests EDID (from the TV).
    6. The TV sends EDID (over DDC channel).
    7. The Player is turned ‘On”.
    8. The TV obtains “5v” (from the AVR & Player).
    9. “Connection detection”(Hot Plug) is announced (by the TV and forwarded by the AVR to the Player)
    10. The Player and the AVR then request EDID (from the TV).
    11. The TV sends EDID to the AVR, the AVR then updates it and forwards the “composite EDID” to the Player.

      Notes,
      * DDC bit errors may corrupt EDID. (this generally caused by excessive electrical on the DDC channel that effects the signal, resulting in bit errors with the binary (0)< >(1).
      - (possible hardware issue).
      * Protocol failures results in EDID issues (i.e., EDIDs declaring capabilities, incorrectly formed EDID, configuration issues, etc..) with Sink device (TV), intermediate device (AVR) and Source device(player) - (possible Firmware issue).
      * Distinguishing between protocol failures and corrupted EDID may require “HDMI TEST instruments/HDMI port emulator” to analyze EDID data /content and protocol data/ handling issues.
      * Some testing can be accomplished by alternative options – see this link



    • Color space info (for TVs):
    ===================

      “Standard” ………….......“RGB (16-235)” - “RGB Standard” – “RGB limited” – “RGB High”.
              (this is the Standard RGB range for TVs)

      “non-Standard” …………. “RGB (0-255)” - “RGB non-Standard” – “RGB Full” - “RGB Low”.
              (“RGB non-compliance” for TV via HDMI port)- (is the Standard RGB range for computer Monitors).

      YCbCr ……………........... “Compressed (encoded) “RGB Standard (16-235)”(embedded in digital video content).
              “YCbCr (4:2:2)” - “YCbCr (4:4:4)” (aka “Y′CbCr”, or “Y Pb/Cb Pr/Cr”).
              It maybe decompressed (decoded) to “RGB Standard” or converted to “RGB non-Standard (0-255)” in any of the HDMI connected devices (e.g., TV, AVR, DVP, BDP, DVD, STB)

          Note: Expanded (is a setting option) ……… re-maps “RGB Standard” image to fill in the space of “RGB non-Standard”.
            It can be used as a workaround to simulate an “RGB non-Standard” signal and feed it to the TV.



    link
    Some testing can be accomplished by alternative options.
    =============================================================

    The Samsung TV (sink) “HDMI black level” setting works in a unique way that can be used to test and conclude the following for sure;
      - If Device/player (source) outputs “YCbCr” (or not).
      - If the AVR (EDID/HDMI) detection/re-detection of sink’s EDID capabilities, correctly.

    That can be accomplished by simply turning Off/On Source/AVR while checking “HDMI black level” setting reaction. (or removing the AVR & testing the source directly).

    The following is for those whom are not familiar with how Samsung TV “HDMI black level” setting reacts to the handshakes info, (not necessarily what the source actual outputs)

    1. When TV is set to “Normal”, the settings should stay “active Normal” at all time as long as:
      - The source is set to RGB (16-235 or 0-255)
      - The source is turned on (& the AVR is on).
      - The source is turned off (& the AVR is on).
      - The AVR is turned on (& the source is on or off)


    2. When TV is set to “Low”, the settings should stay “active Low” at all time as long as:
      - The source is set to output RGB (16-235 or 0-255)
      - The source is turned on (& the AVR is on).
      - The source is turned off (& the AVR is on).
      - The AVR is turned on (& the source is on or off).


    3. The settings should only become “Grayed out Normal” if:
      - The source is set to “YCbCr”.
      - The AVR is turned off (because no signal).
      - The source is turned off while connected directly to the TV (because no signal).


    4. The settings should only become “Grayed out Low” if:
      - The source is set to “YCbCr”.
      - The AVR is turned off (because no signal).
      - The source is turned off while connected directly to the TV (because no signal).

      Note: the above is only to point out how the TV “HDMI black level” setting should react (& not what their functionalities are or what they should be set to. i.e., “Normal” > RGB (16-235), “Low” > RGB (0-255), etc..).

    hope that helps :)





    page 6


    -----------------------------------------------------------------------------------------------------------------------------------------
    :idea: FYI, did you know HDMI 1.4 specification have now five HDMI cable types to choose from. read here.
    __5
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    Posts: 1101
    Joined: Tue Dec 23, 2008 7:51 pm

    Re: *** Roku Tips ***

    Postby userat20716 » Thu Jul 04, 2013 12:28 pm

    I had video problem when I setup 2xs roku using hdmi cable. Sound is ok but I got pink screen. I looked at the hdmi port in roku and the port only fit loosely to my cable. I tried new cable that took effort to push into the port (I guess a liitle big). This solved the problem. I guess it is just the contact between the cable and the port. QC of port manufacturer is not good. I hope this helps those with similar problem. Note: the cable that did not work works with other devices.
    userat20716
     
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