stevewright wrote:I just got off the phone with Netflix. The Netflix rep said the problem is that I'm on the $4.99 plan, which is 2 DVDs and 5 hours of streaming a month. A Roku won't work with with that plan. In order to use a Roku, you MUST be on one of the plans that includes unlimited streaming.
The rep also said that if I switched to one of the unlimited streaming plans and didn't like it, I could go back to the $4.99 plan. This was interesting news, as NF's website contains a stern warning that the $4.99 plan is no longer available and you can't return to it once you've upgraded. I pointed this out to the NF rep who insisted it would be no problem to switch back.
So, my options are to switch NF plans, get rid of the Roku, or sign up for another service like Amazon or Hulu Plus. Or I suppose I could just watch the free channels on Roku, but the pickings look pretty slim.
microlady wrote:I did check out the Netflix plans. I could not find where you can't go back if drop 4.99 plan.
But I did see the 7.99 for unlimited streaming from your Roku box. Since you have the box you might think about using this plan to see if you like it.
Users browsing this forum: FX4 and 22 guests