nytetears wrote:I got my Roku 3 yesterday and got it all hooked up with no problem however almost every channel i went to and tried to play movies on came back as 'hdcp unathorized access, content disabled' (sorry I dont remember the exact wording but its close to that if not exactly it) I can hear sound but no video
I called the support number for Roku and she had me play a movie on Crackle after which the other channels (netflix amazon prime etc) worked. Today i went to use the roku box again and the same thing happened. Although this time i could not connect to crackle till after I unplugged the box to reboot it.
Does anyone know what is happening here and how to fix this problem.
Try a new HDMI cable. That error indicates that the HDCP handshaking is failing, a bad HDMI cable can be the cause. At least your TV is smart enough to output the error, for most get a solid color screen.
saran2win wrote:Almost all channels gave the same error. I just powered off the by pulling the plug and switched back on again. Worked like a charm!
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