I'm seeking help from anyone having the "Error 009" - can't connect to the internet error message on Roku 3.
I do network troubleshooting for a living... so let's accelerate through all the basic troubleshooting steps (yes, swapped the cable, yes verified my network works, other devices can connect just fine, etc. etc etc).
Roku connected via ethernet - spent 45 mins with support last night, no help really. Connected it to a friend's wifi network and it connected and updated the firmware and synchronized channels just fine. Back on my ethernet or wifi it won't connect.
Yes, have tried the secret menu option to disable network ping - no difference. Have tried multiple resets, factory restores -- no change.
In particular, troubleshooting on the router - I believe it has to do with some setting regarding IGMP or multicast packets....
Any other super geeks out there care to chime in and help me out?
Juniper (netscreen) 5GT router with the latest firmware (and no, the older versions didn't make a difference either).
Thanks in advance!