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by gwynethh
Sun Aug 07, 2016 11:00 am
Forum: SoundBridge Set-Up
Topic: Bought used Soundbridge can't clear old owners playlist etc
Replies: 2
Views: 3428

Re: Bought used Soundbridge can't clear old owners playlist etc

Contacting the original owner did it. Thanx
by gwynethh
Sat Aug 06, 2016 11:10 am
Forum: SoundBridge Set-Up
Topic: Bought used Soundbridge can't clear old owners playlist etc
Replies: 2
Views: 3428

Bought used Soundbridge can't clear old owners playlist etc

Our original Soundbridge was killed by a power surge. We bought a used one off ebay. It works but we cannot clear the old owners account info. Device discovery shows the device is assigned to another account. A software factory reset didn't help. How do we get this reassigned to us?