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by genepensiero
Fri Sep 13, 2019 5:45 pm
Forum: Roku Direct Publisher
Topic: LiveFeed URL Not Working
Replies: 6
Views: 3123

Re: LiveFeed URL Not Working

Don't know if this will apply to you or not, but will share why this happened to us and how we fixed it. We have a live stream using Wowza. When we first set up our direct publisher channel, Roku would constantly say it was unreachable. For us, the reason was because it was calling for a live stream...
by genepensiero
Thu May 23, 2019 12:22 pm
Forum: Roku Direct Publisher
Topic: JSON file length maximum
Replies: 6
Views: 1138

Re: JSON file length maximum

Thanks everyone. Appreciate the feedback. 
by genepensiero
Wed May 22, 2019 5:29 am
Forum: Roku Direct Publisher
Topic: JSON file length maximum
Replies: 6
Views: 1138

Re: JSON file length maximum

Thanks
by genepensiero
Tue May 21, 2019 3:37 pm
Forum: Roku Direct Publisher
Topic: JSON file length maximum
Replies: 6
Views: 1138

JSON file length maximum

Does anyone know if there's a max limit to the size of our JSON file or the number of videos a channel can have? My channel currently has 315 videos, ~8000 lines of code, a little less than 250kb in size.  I get a little nervous having come from the old Roku SDK where all the categories were conveni...
by genepensiero
Mon Nov 12, 2018 12:20 pm
Forum: Roku Direct Publisher
Topic: Thumbnail could not be downloaded / Required video url is unreachable.
Replies: 3
Views: 987

Re: Thumbnail could not be downloaded / Required video url is unreachable.

Thanks for the input guys. 

Permissions are all good.

No bandwidth limits. 

The errors occur randomly. 

At 3pm on 11/11 I was getting 17 urls and 38 thumbnails "unreachable".

Then at 2:35am on 11/12 I was getting 10 urls and 31 thumbnails "unreachable".
by genepensiero
Sun Nov 11, 2018 7:36 am
Forum: Roku Direct Publisher
Topic: Thumbnail could not be downloaded / Required video url is unreachable.
Replies: 3
Views: 987

Thumbnail could not be downloaded / Required video url is unreachable.

Anyone else running into these errors?  Our json feed is valid. At random times, Roku will say that a handful of our videos and thumbnails aren't working. But, the links work fine. Errors will go away for a while, then a few weeks later pop back up. Not always the same files/links.  The errors are: ...
by genepensiero
Thu Jul 26, 2018 1:14 pm
Forum: Roku Direct Publisher
Topic: Series Episodes in Featured Content Playlist
Replies: 1
Views: 865

Re: Series Episodes in Featured Content Playlist

+1 on this question. 
by genepensiero
Thu Jul 26, 2018 12:26 pm
Forum: Roku Direct Publisher
Topic: Description Or Synopsis On Front Page
Replies: 2
Views: 659

Re: Description Or Synopsis On Front Page

No...i've got "description", "shortDescription" and "longDescription". Nothing will show on the front page of the channel. 
by genepensiero
Thu Jul 26, 2018 11:36 am
Forum: Roku Direct Publisher
Topic: HELP PLEASE
Replies: 3
Views: 666

Re: HELP PLEASE

Have you tried restarting your streaming server? 
by genepensiero
Thu Jul 26, 2018 10:54 am
Forum: Roku Direct Publisher
Topic: Description Or Synopsis On Front Page
Replies: 2
Views: 659

Description Or Synopsis On Front Page

I can't figure out how to get the series/video description on the front page of the channel (as exampled in Roku's own Getting Started). Here's what Roku shows on their Getting Started: https://www.calvaryhanford.com/wp-content/uploads/2015/05/roku.png What tag do I need to use in my JSON to show th...
by genepensiero
Sat Jun 23, 2018 7:16 pm
Forum: Roku Developer Program
Topic: Help With Deep Linking
Replies: 5
Views: 1232

Re: Help With Deep Linking

by genepensiero
Sat Jun 23, 2018 12:16 pm
Forum: Roku Developer Program
Topic: Playing video in Deep Linking
Replies: 1
Views: 449

Re: Playing video in Deep Linking

I've got this question too. I've been reading and testing a bunch of different suggestions that I've found (starting with SDK docs, then Stack Overflow, GitHub, etc), but nothing is working. 
by genepensiero
Sat Jun 23, 2018 12:15 pm
Forum: Roku Developer Program
Topic: Help With Deep Linking
Replies: 5
Views: 1232

Re: Help With Deep Linking

Thanks for the reply. I guess I'm just not grasping this concept. I've been trying to follow the SDK and the various suggestions on this forum, Stack Overflow, etc, yet nothing is really yielding results.  I don't get why Roku's sample channels don't have Deep Linking built in for us to see when the...
by genepensiero
Fri Jun 22, 2018 9:54 am
Forum: Roku Developer Program
Topic: Help With Deep Linking
Replies: 5
Views: 1232

Help With Deep Linking

Having trouble getting deep linking to work in my Roku channel. I've done a lot of reading on the Roku SDK (particularly their Deep Linking Doc) and a variety of forums. However, I'm just not making any headway. Currently, my channel uses the Simple Grid with Details template, which...
by genepensiero
Thu Jun 21, 2018 8:42 pm
Forum: Roku Developer Program
Topic: Do not understand deep linking requirement
Replies: 4
Views: 960

Re: Do not understand deep linking requirement

I've followed the Roku SDK instructions and done as much research as I can...yet when I use the Deep Link Tester it just opens the channel normally, won't play the items.  Any ideas how I need to change my RSS files? Here's a current example of how one of my videos is listed in my RSS: <item> <title...