Your Digital Media Has Never Looked So Good

Search found 584 matches

  • 1
  • 2
  • 3
  • 4
  • 5
  • 39
by RokuJamesL
Thu Sep 14, 2017 10:25 am
Forum: Roku Streaming Player General Discussion
Topic: Amazon Prime Video HDCP Error
Replies: 25
Views: 8453

Re: Amazon Prime Video HDCP Error

Hello, we are happy to let everyone know that this problem should be fixed now. Amazon made a change in their system to correct the problem so no firmware or channel update is necessary. We have tested this internally to confirm that the HDCP error is no longer appearing. If you still encounter the ...
by RokuJamesL
Tue Oct 06, 2015 5:46 pm
Forum: Roku Streaming Player General Discussion
Topic: Which models will get OS 7?
Replies: 9
Views: 6231

Re: Which models will get OS 7?

Any model that is currently running 6.2 will be getting 7.0.

The only models that are excluded are the original tall square and flat square Roku players, like the original N1000 series and the old 2nd gen 2000/2050/2100 models.
by RokuJamesL
Thu Sep 24, 2015 6:12 pm
Forum: Roku Streaming Player General Discussion
Topic: New Amazon Fire TV Ups The Ante
Replies: 122
Views: 19888

Re: New Amazon Fire TV Ups The Ante

As an official Roku representative, I'm not going respond to much of the discussion about NFL Gamepass because quite honestly, a lot of it is pretty incendiary. That being said, the placeholder screen for NFL Now is accurate. NFL Gamepass will eventually be a component of the new NFL channel. The de...
by RokuJamesL
Thu May 07, 2015 11:18 am
Forum: Roku Streaming Player General Discussion
Topic: Problems with Sky News and Yahoo Screen in the USA
Replies: 14
Views: 4054

Re: Problems with Sky News and Yahoo Screen in the USA

Hmm, I have it working on a Roku3, Roku2 XS and RokuTV. Same with Yahoo.

I wonder if there is some regional issue in play here.
by RokuJamesL
Thu May 07, 2015 10:55 am
Forum: Roku Streaming Player General Discussion
Topic: Problems with Sky News and Yahoo Screen in the USA
Replies: 14
Views: 4054

Re: Problems with Sky News and Yahoo Screen in the USA

It looks like the live feed might be back. Can those of you reporting the issue access it now?
by RokuJamesL
Tue Apr 21, 2015 9:49 am
Forum: Roku Streaming Player General Discussion
Topic: SKY NEWS Live' Feed
Replies: 12
Views: 6466

Re: SKY NEWS Live' Feed

What model Roku do you have? We have an issue with the Sky News live feed only on the RokuHD and RokuLT platform that mirrors what you are experiencing. If you are seeing this issue on a model other than the RokuHD/LT, we need to know about it. Our internal testing has not shown this to be an issue ...
by RokuJamesL
Tue Mar 31, 2015 4:13 pm
Forum: Roku Streaming Player General Discussion
Topic: MLB.TV 2015 on the Roku
Replies: 260
Views: 60511

Re: MLB.TV 2015 on the Roku

Really peculiar. I have another user who followed the same sequence, and like you, still was not playing. So he exited the channel back to the Roku home screen, let it sit for a couple minutes, then went back into the MLB channel and initially at least one game was playing at 720p (A's-Angels game)....
by RokuJamesL
Tue Mar 31, 2015 3:23 pm
Forum: Roku Streaming Player General Discussion
Topic: MLB.TV 2015 on the Roku
Replies: 260
Views: 60511

Re: MLB.TV 2015 on the Roku

I suspect there still is a problem with 720p in some situations, although it's not clear why it crashes still in some very specific instances. I can still reproduce the problem if I set the display setting to 720p, power cycle the Roku2 and then try playing a live game. When I set the display settin...
by RokuJamesL
Tue Mar 31, 2015 2:36 pm
Forum: Roku Streaming Player General Discussion
Topic: MLB.TV 2015 on the Roku
Replies: 260
Views: 60511

Re: MLB.TV 2015 on the Roku

A channel update was just pushed about an hour ago that is supposed to fix the playback issue on Roku 2 HD/XD/XS models. Go to settings and do a software update check to get the new version. After updating, try playing games in HD and post results if there are still any issues. Did the update , sti...
by RokuJamesL
Tue Mar 31, 2015 9:20 am
Forum: Roku Streaming Player General Discussion
Topic: MLB.TV 2015 on the Roku
Replies: 260
Views: 60511

Re: MLB.TV 2015 on the Roku

A channel update was just pushed about an hour ago that is supposed to fix the playback issue on Roku 2 HD/XD/XS models. Go to settings and do a software update check to get the new version. After updating, try playing games in HD and post results if there are still any issues.
by RokuJamesL
Wed Jan 21, 2015 11:10 am
Forum: Roku Streaming Player General Discussion
Topic: Video jumps with new firmware
Replies: 104
Views: 19995

Re: Video jumps with new firmware

Okay, it doesn't seem related to any 60Hz video interpolation.

We'll investigate whether or not audio format is related to this.
by RokuJamesL
Tue Jan 20, 2015 4:05 pm
Forum: Roku Streaming Player General Discussion
Topic: Video jumps with new firmware
Replies: 104
Views: 19995

Re: Video jumps with new firmware

Hello folks. For those of you experiencing this issue, what kind of TV is your Roku player connected to? Specifically, if your TV has a video smoothing function can you check whether or not that feature is turned on? The feature itself is called different names by the various TV manufacturers. For S...
by RokuJamesL
Fri Jan 16, 2015 1:07 pm
Forum: Roku Streaming Player General Discussion
Topic: Settings menu left on screen
Replies: 4
Views: 6622

Re: Settings menu left on screen

That was a known issue on 5.5/5.6 which was fixed in 6.1.
by RokuJamesL
Fri May 25, 2012 4:24 pm
Forum: Off Topic
Topic: Nice Pic from Roku Blog
Replies: 3
Views: 5037

Re: Nice Pic from Roku Blog

We can neither confirm nor deny that. 8)
  • 1
  • 2
  • 3
  • 4
  • 5
  • 39