To those who complain that Roku service never got back to
them, I thought the same thing. Then I looked in the spam filter
folder of my Yahoo mail account and found their mail, with instructions
how to return the dead Soundbridge radio to get a replacement.

Good luck to all..

Yes, just to weigh in with another dead R1000 story. Mine died after 5 months of use. It was bought for me in the U.S. (I live in Israel). I requested an RMA, but their replies ended up in my spam filter! Fortunately, I noticed after a couple of weeks. Another lucky break was that I spent most of Se...

Hello mpopham... The EXACT same thing happened to me... My unit died, and I got the replacement within a few days of the warrenty expiration. Again, big disappontment that it died, but very pleased with the swift service in getting the replacement. I was completely puzzled by that demo mode, and aga...