Your Digital Media Has Never Looked So Good

Search found 10 matches

by elivate
Mon Jun 24, 2019 6:14 am
Forum: Roku Direct Publisher
Topic: Feed Issue, no videos showing up (Newbie)
Replies: 33
Views: 1806

Re: Feed Issue, no videos showing up (Newbie)

Hi Guys,

UPDATE:
As of  June 24th, 2019... the issue seems to have been "FIXED" already... I was able to create unpublished channels, delete, add new, and all working fine now!!!

Hopefully it stays fixed :)

Thank you all who contributed to this thread :)
by elivate
Thu Jun 06, 2019 12:12 pm
Forum: Roku Direct Publisher
Topic: Feed Issue, no videos showing up (Newbie)
Replies: 33
Views: 1806

Re: Feed Issue, no videos showing up (Newbie)

Has there been any resolution on this? I am still having trouble with my unpublished channels... as soon as you launch it throws error: "there appears to be a problem. please try again" and just crashes.... this has been going on weeks now. What is the deal? I even deleted the channel and...
by elivate
Mon May 13, 2019 8:07 pm
Forum: Roku Direct Publisher
Topic: Feed Issue, no videos showing up (Newbie)
Replies: 33
Views: 1806

Re: Feed Issue, no videos showing up (Newbie)

Hi Mike, I just received this email from Roku support (copied and pasted as it is)... it is technically supporting your statement... it is a bug: Hi Paul, The new issue you are reporting is due to a bug that is affecting all Unpublished versions of channels. There is a team working to fix this issue...
by elivate
Fri May 10, 2019 10:33 pm
Forum: Roku Direct Publisher
Topic: Feed Issue, no videos showing up (Newbie)
Replies: 33
Views: 1806

Re: Feed Issue, no videos showing up (Newbie)

Have you tried the channel on another Roku device? Have you made sure the server permissions are correct? Hi, Yes I tried both, we used a separate Roku device and permissions on the server are correct. I also tend to believe I have the same issue as Bigmike333 I just received an email from Amanda (...
by elivate
Fri May 10, 2019 12:17 pm
Forum: Roku Direct Publisher
Topic: Feed Issue, no videos showing up (Newbie)
Replies: 33
Views: 1806

Re: Feed Issue, no videos showing up (Newbie)

Hi, I corrected the category tags and added the Tag same name as the category, I saw this one on other feeds, however, still nothing. I really do not know what is happening.  What really baffles me is that it works before and suddenly, any channel I create get stuck on blank page. Would anybody read...
by elivate
Thu May 09, 2019 12:24 pm
Forum: Roku Direct Publisher
Topic: Feed Issue, no videos showing up (Newbie)
Replies: 33
Views: 1806

Re: Feed Issue, no videos showing up (Newbie)

Hi, Just a small experiment I have done. First I uploaded all files video and images to a dedicated server, https://account.drtestimonial.com/channel/15.json Created a new test channel, added the test add code, does not work Second I created a new channel and copied everything from a working channel...
by elivate
Thu May 09, 2019 11:15 am
Forum: Roku Direct Publisher
Topic: Feed Issue, no videos showing up (Newbie)
Replies: 33
Views: 1806

Re: Feed Issue, no videos showing up (Newbie)

Hi 37mediagroup, I tried both: 1. Fetch Category from json/feed, then Action below 2. Manually add "Health" then added the tags, then Action below Action: Used the temp url Roku Developer provides, still blank Deleted the channel on my Roku device, then added again, still blank, no errors,...
by elivate
Thu May 09, 2019 6:02 am
Forum: Roku Direct Publisher
Topic: Feed Issue, no videos showing up (Newbie)
Replies: 33
Views: 1806

Re: Feed Issue, no videos showing up (Newbie)

Hi Guys, Thanks 37mediagroup, I did what you suggested. I did both suggestions: 1. I added category on feed and updated Roku Developer Admin 2. I uploaded the images to AWS Nothing happened, still blank, I had a test link to see if the updates above worked, but to no avail. Please see my json if the...
by elivate
Tue May 07, 2019 11:19 am
Forum: Roku Direct Publisher
Topic: Feed Issue, no videos showing up (Newbie)
Replies: 33
Views: 1806

Re: Feed Issue, no videos showing up (Newbie)

Hi Baradanikto, Thank you very much for the reply, it is highly appreciated. 1. I can try to upload the images on AWS and see if that will help, although I used to do that same Youtube image url and it seems to work before, but I will try your suggestion. 2. I did specify the category/ies on the Rok...
by elivate
Tue May 07, 2019 10:05 am
Forum: Roku Direct Publisher
Topic: Feed Issue, no videos showing up (Newbie)
Replies: 33
Views: 1806

Feed Issue, no videos showing up (Newbie)

Hi, Thank you very much for welcoming me here.  My apologies but this is a newbie question and really need expert's help. I created a channel and added all necessary info and images.  Categories were selected on the Roku Developer option. Everything is checked on the Feed Status and no errors when c...