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by rbradway
Thu Oct 27, 2011 8:10 am
Forum: BrightSign General Discussion
Topic: Losing current-sync after publish
Replies: 1
Views: 1976

Losing current-sync after publish

Hi, We have been using BrightSign and BrightAuthor for the last couple years without incident. In the last couple days however, when we publish a content update, the current-sync.xml file disappears from the published files. This causes the same file to disappear from the BrightSign unit, which ulti...
by rbradway
Tue Mar 09, 2010 2:26 pm
Forum: BrightSign General Discussion
Topic: Networking: Static IP, Proxy, TimeServer, etc.
Replies: 29
Views: 58502

Re: Networking: Static IP, Proxy, TimeServer, etc.

Can you elaborate on the TimeServer setting? To what should we be pointing? An Internet time service? Or a plain vanilla server on our internal network to which we want to sync to its time? This is a new concept for me. If you could provide an tangible example, I would understand better. Thanks.
by rbradway
Mon Mar 01, 2010 10:07 am
Forum: BrightSign General Discussion
Topic: Networking: Static IP, Proxy, TimeServer, etc.
Replies: 29
Views: 58502

Re: Networking: Static IP, Proxy, TimeServer, etc.

What is the nature of the BROADCAST property? We are changing the static IP for our configuration to a new IP as we upgraded our network. We are unsure what we need to change the BROADCAST setting to.
by rbradway
Thu Dec 24, 2009 8:28 am
Forum: BrightSign General Discussion
Topic: Problem with BrightAuthor Crashing at Startup
Replies: 3
Views: 3730

We are using .Net 3.5 SP1 with three subsequent hotfixes.
by rbradway
Thu Dec 24, 2009 7:30 am
Forum: BrightSign General Discussion
Topic: BrightSign Synchronization Issue
Replies: 1
Views: 2008

BrightSign Synchronization Issue

We have five different screens running BrightSign systems. I am sorry I am not exactly sure which model we are using but we using one of the following:HD110, HD210, HD410, HD810, and HD1010. For about 4.5 months everything was going fine. Then last week, after an content update all of the systems wa...
by rbradway
Mon Oct 26, 2009 1:44 pm
Forum: BrightSign General Discussion
Topic: Problem with BrightAuthor Crashing at Startup
Replies: 3
Views: 3730

Problem with BrightAuthor Crashing at Startup

I have been using BrightAuthor for a few weeks. Everything was going well til just now...This morning I used it to update a BrightSign screen without problems. Just now I attempted to start up BrightAuthor to update the screen again but it keeps crashing at Start Up. I cannot see anything that may h...