Hi, We have been using BrightSign and BrightAuthor for the last couple years without incident. In the last couple days however, when we publish a content update, the current-sync.xml file disappears from the published files. This causes the same file to disappear from the BrightSign unit, which ulti...

Can you elaborate on the TimeServer setting? To what should we be pointing? An Internet time service? Or a plain vanilla server on our internal network to which we want to sync to its time? This is a new concept for me. If you could provide an tangible example, I would understand better. Thanks.

What is the nature of the BROADCAST property? We are changing the static IP for our configuration to a new IP as we upgraded our network. We are unsure what we need to change the BROADCAST setting to.

We are using .Net 3.5 SP1 with three subsequent hotfixes.

We have five different screens running BrightSign systems. I am sorry I am not exactly sure which model we are using but we using one of the following:HD110, HD210, HD410, HD810, and HD1010. For about 4.5 months everything was going fine. Then last week, after an content update all of the systems wa...

I have been using BrightAuthor for a few weeks. Everything was going well til just now...This morning I used it to update a BrightSign screen without problems. Just now I attempted to start up BrightAuthor to update the screen again but it keeps crashing at Start Up. I cannot see anything that may h...