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by RokuShawnS
Tue May 22, 2018 7:32 pm
Forum: Roku Streaming Player General Discussion
Topic: 8.1 has buggered up Now TV
Replies: 7
Views: 123

Re: 8.1 has buggered up Now TV

Please send me via pm or email (ssmith at roku.com) with the following information:  ⋅ Serial number and Firmware version/build number (Settings > System > About); ⋅ Your Roku account email address; Please try first: Remove the channel (select the channel, hit the *, and delete)....
by RokuShawnS
Tue May 22, 2018 7:20 pm
Forum: Roku Streaming Player General Discussion
Topic: Is there anyway to increase volume of remote finder of roku ultra?
Replies: 2
Views: 35

Re: Is there anyway to increase volume of remote finder of roku ultra?

I don't believe there's a way, but you might try the Roku's on-board settings (Settings > Audio > Menu Volume).  If that doesn't help, let me know, and I'll forward your feedback to the Roku Gods.
by RokuShawnS
Tue May 22, 2018 7:18 pm
Forum: Roku Streaming Player General Discussion
Topic: TV Volume after an overnight system update
Replies: 21
Views: 232

Re: TV Volume after an overnight system update

I never indicated the udpate interrupted my viewing experience.  To the contrary, it interrupts my sleep. So what is the intended/expected behavior after a firmware update? After the update, is it expected to turn the TV on?  And if so, does the TV do it's default action of tuning to the last hdmi ...
by RokuShawnS
Tue May 22, 2018 7:01 pm
Forum: Roku Streaming Player General Discussion
Topic: TV Volume after an overnight system update
Replies: 21
Views: 232

Re: TV Volume after an overnight system update

So if you have a Roku TV you could be watching a DVD player on another input but that will be interrupted because Roku forces an update that shuts your TV off? Or if it's off the update turns the TV on with loud volume? Just more info to help me decide to never buy a Roku TV! To be honest, I haven'...
by RokuShawnS
Tue May 22, 2018 6:56 pm
Forum: Roku Streaming Player General Discussion
Topic: Can I use Bluetooth to hear TV in a second room WITHOUT losing the sound in the TV room?
Replies: 2
Views: 67

Re: Can I use Bluetooth to hear TV in a second room WITHOUT losing the sound in the TV room?

If I'm understanding what you're asking, the firmware itself won't allow this without an external device (AVR, etc). When the audio is redirected (via remote and/or Roku App on the phone), I believe it automatically disables audio on the TV.  There used to be a key sequence you could use to enable b...
by RokuShawnS
Tue May 22, 2018 6:45 pm
Forum: Roku Streaming Player General Discussion
Topic: TV Volume after an overnight system update
Replies: 21
Views: 232

Re: TV Volume after an overnight system update

I haven't heard anything about it, but I'll try to poke a few people tonight/tomorrow afternoon.
by RokuShawnS
Tue May 22, 2018 6:44 pm
Forum: Roku Streaming Player General Discussion
Topic: Favorite Roku Channels?
Replies: 4
Views: 71

Re: Favorite Roku Channels?

Going to move this to General ... it's a fun thread, and on topic! My picks: ⋅ The Roku Channel ⋅ Plex ⋅ Netflix ⋅ Vudu ⋅ Amazon Prime I also have a passion for CuriosityStream, Smithsonian, and Smithsonian Earth, but due to my position, I have a TON...
by RokuShawnS
Tue May 22, 2018 12:05 am
Forum: Roku Streaming Player General Discussion
Topic: SPECTRUM BLOCKS FOX NEWS LIVE
Replies: 3
Views: 166

Re: SPECTRUM BLOCKS FOX NEWS LIVE

Locked due to multiple threads.
by RokuShawnS
Tue May 22, 2018 12:04 am
Forum: Roku Streaming Player General Discussion
Topic: Could Roku Ultra have damaged my TV
Replies: 9
Views: 194

Re: Could Roku Ultra have damaged my TV

To add to jeffrok's statement, I don't know of ANYTHING in the Roku hardware/software that could even attempt to cause such damage. I've had a 55" Sylvania die in a similar manner to yours, but I traced the issue to a burned out connection to the display, which I suspect came from some power ou...
by RokuShawnS
Mon May 21, 2018 11:56 pm
Forum: Roku Streaming Player General Discussion
Topic: Tetris Gone?
Replies: 17
Views: 315

Re: Tetris Gone?

FlyingBurrito76 wrote:
I reached out to the game's developer today, waiting to hear back from them on this. Still confused as to why it inexplicably "reappeared" on my 3800 model stick and not the 3600 model.

Completely forgot to follow-up on this today.  I'll make a note for tomorrow.  Sorry about that!
by RokuShawnS
Sat May 19, 2018 12:34 am
Forum: Roku Streaming Player General Discussion
Topic: Tetris Gone?
Replies: 17
Views: 315

Re: Tetris Gone?

Okay...WEIRD, it just randomly re-appeared on the stick in my bedroom after being gone for the better part of a week, but not on the stick in the living room, even after rebooting and checking for updates. Apparently the stick in my bedroom is a 3800X. Is it possible that Tetris is only compatible ...
by RokuShawnS
Fri May 18, 2018 8:33 pm
Forum: Roku Streaming Player General Discussion
Topic: Tetris Gone?
Replies: 17
Views: 315

Re: Tetris Gone?

Can you please send me a PM with your name, address, phone, and email address, as well as your serial number(s) for the affected unit(s) ((Settings > System > About)).
by RokuShawnS
Fri May 18, 2018 8:27 pm
Forum: Roku Streaming Player General Discussion
Topic: Tetris Gone?
Replies: 17
Views: 315

Re: Tetris Gone?

I'm investigating. I checked the Channel Store, and it shows up in a search on a 4200x (I don't have a 3600 handy to check right now).  The store says for "Roku 3 and HDMI sticks" in the description, however.  (for reference, firmware is 8.0 b4184) For now, best bet is to contact the chann...
by RokuShawnS
Fri May 18, 2018 1:10 pm
Forum: Roku Streaming Player General Discussion
Topic: Errors attempting to use Hotel Connect
Replies: 24
Views: 21696

Re: Errors attempting to use Hotel Connect

Closed per request of OP.