Your Digital Media Has Never Looked So Good

Search found 5550 matches

by RokuShawnS
Fri Nov 16, 2018 6:22 pm
Forum: Roku Streaming Player General Discussion
Topic: [Official] RokuTV Wireless Speakers Discussion & Feedback
Replies: 0
Views: 16

[Official] RokuTV Wireless Speakers Discussion & Feedback

Roku TV Wireless Speakers are now shipping. We would like to consolidate all commentary to a single thread.  You can read more about the speakers on our blog post.
by RokuShawnS
Thu Nov 15, 2018 9:00 pm
Forum: Roku Streaming Player General Discussion
Topic: 3820X remote issues
Replies: 13
Views: 89

Re: 3820X remote issues

Go to Settings > System > About.  You should see both model number and the serial number there.  PM me both of them, and I can advise further. I don't think he can, since he did a factory reset and doesn't have a remote. Didn't consider that.  Thanks for the reminder. We do have a 3810EU model, but...
by RokuShawnS
Thu Nov 15, 2018 8:03 pm
Forum: Roku Streaming Player General Discussion
Topic: 3820X remote issues
Replies: 13
Views: 89

Re: 3820X remote issues

Go to Settings > System > About.  You should see both model number and the serial number there.  PM me both of them, and I can advise further.
by RokuShawnS
Thu Nov 15, 2018 7:59 pm
Forum: Roku Streaming Player General Discussion
Topic: Issue w/Channel Update
Replies: 1
Views: 90

Re: Issue w/Channel Update

If you have an SD card, try removing it and test what happens.

It would also help if you'd post the exact model number (Settings > System > About)
by RokuShawnS
Thu Nov 15, 2018 6:24 pm
Forum: Roku Streaming Player General Discussion
Topic: Sling TV Credit - BBB Complaint filed
Replies: 28
Views: 456

Re: Sling TV Credit - BBB Complaint filed

This thread is going nowhere. Captivator, if you generate a case number with CS, I can help you. Just PM me the number and I'll get the ball rolling.

Otherwise, this thread is closed.
by RokuShawnS
Thu Nov 15, 2018 10:19 am
Forum: Roku Streaming Player General Discussion
Topic: Sling TV Credit - BBB Complaint filed
Replies: 28
Views: 456

Re: Sling TV Credit - BBB Complaint filed

Did you contact Sling/Roku support? That response is telling. Forgetting the fact that video and images can't be transmitted over the phone, most Filipino CS reps don't even know what JavaScript is. I took the time to screen-record the bug. I tried an alternative device/OS/browser. I presented the ...
by RokuShawnS
Wed Nov 14, 2018 9:08 pm
Forum: Roku Streaming Player General Discussion
Topic: Sling TV Credit - BBB Complaint filed
Replies: 28
Views: 456

Re: Sling TV Credit - BBB Complaint filed

Did you contact Sling/Roku support?
by RokuShawnS
Wed Nov 14, 2018 2:56 pm
Forum: Roku Streaming Player General Discussion
Topic: [Official] Roku OS 8.2
Replies: 34
Views: 3342

Re: [Official] Roku OS 8.2

If you experience issues, it is helpful if you post your serial and model numbers (Settings > System > About). Ok Shaun, but you will appreciate I gave all these details to the ROKU rep on the phone when I called this problem in the first time, but here they are again: TCL model # 55S401, serial # ...
by RokuShawnS
Wed Nov 14, 2018 2:41 pm
Forum: Roku Streaming Player General Discussion
Topic: [Official] Roku OS 8.2
Replies: 34
Views: 3342

Re: [Official] Roku OS 8.2

If you experience issues, it is helpful if you post your serial and model numbers (Settings > System > About).
by RokuShawnS
Wed Nov 14, 2018 12:00 pm
Forum: Roku Streaming Player General Discussion
Topic: 3910: Black screen for video, Audio OK, GUI OK
Replies: 6
Views: 168

Re: 3910: Black screen for video, Audio OK, GUI OK

Those of you experiencing the issue, please post your serial number (Settings > System > About), as well as the firmware version and build number.  Thanks.
by RokuShawnS
Wed Nov 14, 2018 11:58 am
Forum: Roku Streaming Player General Discussion
Topic: [Official] OS 9 Release Notes
Replies: 18
Views: 2892

Re: [Official] OS 9 Release Notes

Stumpy, can you please send me your serial number?  (Settings > System > About)
by RokuShawnS
Tue Nov 13, 2018 2:20 pm
Forum: Roku Streaming Player General Discussion
Topic: Hisense Roku TV Ethernet Connection Issue
Replies: 1
Views: 131

Re: Hisense Roku TV Ethernet Connection Issue

Does this happen on other channels, or just these two?  Also, does it happen only while watching specific content, or all content?
by RokuShawnS
Mon Nov 12, 2018 4:10 pm
Forum: Roku Streaming Player General Discussion
Topic: Roku TCL TV wifi disappeared
Replies: 4
Views: 91

Re: Roku TCL TV wifi disappeared

If you can reproduce the issue, the next time it happens immediately do Home 5x Back 5x.  I can't remember offhand how this works, but it should generate a report and pop something on screen. PM that to me if it happens again. Hopefully this is unrelated to firmware, so we want to rule that out. *Ed...
by RokuShawnS
Mon Nov 12, 2018 3:23 pm
Forum: Roku Streaming Player General Discussion
Topic: Roku TCL TV wifi disappeared
Replies: 4
Views: 91

Re: Roku TCL TV wifi disappeared

What firmware/build are you on?
by RokuShawnS
Fri Nov 09, 2018 8:40 pm
Forum: Roku Streaming Player General Discussion
Topic: youtube videos playing in Spanish
Replies: 1
Views: 33

Re: youtube videos playing in Spanish

Can you provide samples of videos displaying this behavior?