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by RokuShawnS
Tue Jan 23, 2018 12:22 am
Forum: Roku Streaming Player General Discussion
Topic: Spam problem
Replies: 8
Views: 213

Re: Spam problem

ANY new user here for help doesn't need to set a link for a reasonable amount of time or number of posts. If that small measure was taken - even temporarily - Roku Forums would fall off the Spam Friendly Site List... for a while... if the practice was relaxed when the Spam died down it could be rei...
by RokuShawnS
Mon Jan 22, 2018 3:34 pm
Forum: Roku Streaming Player General Discussion
Topic: Spam problem
Replies: 8
Views: 213

Re: Spam problem

Sorry guys.  The bots have adapted to the hours that I'm usually not on the forums.

I'm looking into options this week to try and mitigate the spam.
by RokuShawnS
Sun Jan 21, 2018 9:27 pm
Forum: Roku Streaming Player General Discussion
Topic: Huh, no option. . .
Replies: 3
Views: 145

Re: Huh, no option. . .

Locked, for obvious reasons :(
by RokuShawnS
Wed Jan 17, 2018 1:25 am
Forum: Roku Streaming Player General Discussion
Topic: VUDU Roku Channel Accessibility Option Off or On ?
Replies: 5
Views: 116

Re: VUDU Roku Channel Accessibility Option Off or On ?

Thanks for the info. Yes, "your device" probably means the Roku.  In your my.roku.com settings, you can name the Roku units for easier identification (I use it to identify which Roku units are in particular rooms or locations). I'll check with others this week who have access to a 3600 for...
by RokuShawnS
Tue Jan 16, 2018 10:04 pm
Forum: Roku Streaming Player General Discussion
Topic: Roku 4210x 8.0 update not available
Replies: 19
Views: 657

Re: Roku 4210x 8.0 update not available

darrellr wrote:
As an update, I still have not progressed past 7.7 at this point.

Not sure what's going on with your inability to update, but I'll look into it this week.
by RokuShawnS
Tue Jan 16, 2018 10:03 pm
Forum: Roku Streaming Player General Discussion
Topic: VUDU Roku Channel Accessibility Option Off or On ?
Replies: 5
Views: 116

Re: VUDU Roku Channel Accessibility Option Off or On ?

I'm not certain where you are seeing this?  I'm looking on my Roku 3 and not seeing a settings option with "Accessibility." I'm guessing by the language of that setting it has to do with the audible prompts for the hard-of-hearing (which can be turned off/on by hitting * 5x from the home s...
by RokuShawnS
Fri Jan 12, 2018 3:45 am
Forum: Roku Streaming Player General Discussion
Topic: [Official] Roku Deals 2018
Replies: 0
Views: 361

[Official] Roku Deals 2018

Post Roku Deals here for 2018.
by RokuShawnS
Tue Jan 09, 2018 11:39 am
Forum: Roku Streaming Player General Discussion
Topic: Roku 4210x 8.0 update not available
Replies: 19
Views: 657

Re: Roku 4210x 8.0 update not available

darrellr wrote:
Roku - seriously, no responses???

You were removed from the list last week.
by RokuShawnS
Sun Jan 07, 2018 2:22 am
Forum: Roku Streaming Player General Discussion
Topic: Snowy / Green corruption
Replies: 8
Views: 330

Re: Snowy / Green corruption

mike1597 wrote:
RokuShawnS wrote:
Yes, we're aware.  I don't have an ETA on the fix though.

Any updates on when this issue might be resolved?

Not at this time.
by RokuShawnS
Sun Jan 07, 2018 2:21 am
Forum: Roku Streaming Player General Discussion
Topic: HDR Issue in Amazon Video App on TCL 55P605
Replies: 79
Views: 4814

Re: HDR Issue in Amazon Video App on TCL 55P605

bguzman wrote:
RokuShawnS,

Well, it's been a week since blade_005 asked for an update. Has there been any progress? Are you still working on a solution?

Come on man, this blows. :x

I've already stated that we're working with Amazon on this issue.  I cannot say anything more.
by RokuShawnS
Tue Jan 02, 2018 3:51 pm
Forum: Roku Streaming Player General Discussion
Topic: Exchanging a defective item
Replies: 20
Views: 754

Re: Exchanging a defective item

Streams, I've been out sick this week, but I'll try to contact someone this week.
by RokuShawnS
Thu Dec 28, 2017 12:36 am
Forum: Off Topic
Topic: Kodi On Roku
Replies: 11
Views: 978

Re: Kodi On Roku

Locking this thread, as I think the person everyone is responding to is a spammer.  Deleting relevant posts as well.
by RokuShawnS
Tue Dec 26, 2017 2:22 pm
Forum: Roku Streaming Player General Discussion
Topic: Exchanging a defective item
Replies: 20
Views: 754

Re: Exchanging a defective item

Streams, can you forward your email over to me at ssmith@roku.com?

I'm not sure what's up with the bounce-back yet, though I've alerted CS.
by RokuShawnS
Mon Dec 25, 2017 10:23 am
Forum: Roku Streaming Player General Discussion
Topic: New TV Activation Problem
Replies: 2
Views: 146

Re: New TV Activation Problem

Sorry for the inconvenience.  We're aware of the issue and are investigating.