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by RokuShawnS
Tue Aug 21, 2018 12:23 am
Forum: Roku Streaming Player General Discussion
Topic: How to search on the Roku Channel
Replies: 2
Views: 52

Re: How to search on the Roku Channel

I don't believe there is a way right now, but I sent a message out tonight asking about it, and suggesting it for a feature request.

I think the only way now is to use the global search in the main Roku menu.
by RokuShawnS
Mon Aug 20, 2018 10:30 pm
Forum: Roku Streaming Player General Discussion
Topic: Roku Ultra and Play Video threw USB HDD
Replies: 2
Views: 71

Re: Roku Ultra and Play Video threw USB HDD

I'm one of the few mods who are here on a daily basis, but I don't work weekends.  I got your PM, but didn't remember it.  Sometimes it can take 24-48 hours before a member of the community responds. In regards to your question(s): ⋅ I believe you'll initially need to connect to the intern...
by RokuShawnS
Sun Aug 19, 2018 10:15 pm
Forum: Roku Streaming Player General Discussion
Topic: TCL Roku full-screen issues
Replies: 4
Views: 118

Re: TCL Roku full-screen issues

I'm being told by CS that this looks like a hardware issue, and I have to agree based on the images.
by RokuShawnS
Fri Aug 17, 2018 10:06 pm
Forum: Roku Streaming Player General Discussion
Topic: Remote Control problem
Replies: 7
Views: 6802

Re: Remote Control problem

Please start a new thread.

Forum Rules
by RokuShawnS
Mon Aug 13, 2018 7:37 pm
Forum: Roku Streaming Player General Discussion
Topic: Movies Anywhere Channel doesn't work
Replies: 7
Views: 136

Re: Movies Anywhere Channel doesn't work

The IP address is showing University of Hawaii.  If that's indeed where you are at, you'll want to talk to the Uni's IT department.
by RokuShawnS
Fri Aug 10, 2018 8:05 pm
Forum: Roku Streaming Player General Discussion
Topic: Region availability of web service
Replies: 2
Views: 76

Re: Region availability of web service

Basil wrote:
Roku, the device, is available in the U.K. and many places across the world. It has apps for BBC, ITV, among many many others. The app "The Roku Channel" is only available in the U.S.

Quoted for emphasis ^^ (re: the web TRC channel).
by RokuShawnS
Thu Aug 09, 2018 11:14 am
Forum: Roku Streaming Player General Discussion
Topic: What happened to my news summary in my Home??
Replies: 29
Views: 677

Re: What happened to my news summary in my Home??

Featured Free replaced the News link.

I think News is now within The Roku Channel.
by RokuShawnS
Tue Aug 07, 2018 6:49 pm
Forum: Off Topic
Topic: Remote Replacement Model
Replies: 8
Views: 148

Re: Remote Replacement Model

moorewmla wrote:

Sorry, I meant what email you used for YOURSELF when contacting CS :)?

I can get someone to contact you if we can lookup the ticket/email.  It may be that you just didn't provide enough information to the team.
by RokuShawnS
Tue Aug 07, 2018 2:07 pm
Forum: Off Topic
Topic: Remote Replacement Model
Replies: 8
Views: 148

Re: Remote Replacement Model

What email address did you use when you contacted CS?
by RokuShawnS
Tue Aug 07, 2018 9:59 am
Forum: Roku Streaming Player General Discussion
Topic: RokuShawnS Please respond to Ultra audio problems
Replies: 6
Views: 228

Re: RokuShawnS Please respond to Ultra audio problems

I can only say that we're aware of the issue.
by RokuShawnS
Thu Aug 02, 2018 6:40 pm
Forum: Roku Streaming Player General Discussion
Topic: My Feed is not working correctly with Full Frontal with Samantha Bee
Replies: 7
Views: 284

Re: My Feed is not working correctly with Full Frontal with Samantha Bee

Contact TBS directly.  It's probably a feed issue on their end.
by RokuShawnS
Thu Aug 02, 2018 5:56 pm
Forum: Roku Streaming Player General Discussion
Topic: Slow streaming
Replies: 14
Views: 248

Re: Slow streaming

Electronic (electricity) interference can degrade wifi signals.  Moving the router can sometimes alleviate this, but it could also be on the Roku end if it's plugged into the TV and sitting close or nearby.  This is one of the reasons the HDMI extender is offered for some models of the stick (if I r...
by RokuShawnS
Thu Aug 02, 2018 5:41 pm
Forum: Roku Streaming Player General Discussion
Topic: Contact information for "The Endless?"
Replies: 6
Views: 409

Re: Contact information for "The Endless?"

Please note: We have a six-month old rule for posting to threads.  If a post is greater than six months old, start a new one. I'm suspending the rule for this thread, however.  In the future though, please just start a new thread. Also note that any private channel is not supported by Roku.  While s...