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by RokuShawnS
Sun Feb 18, 2018 1:26 am
Forum: Off Topic
Topic: Now Roku is censoring posts complaining about the excessive spam.
Replies: 2
Views: 126

Re: Now Roku is censoring posts complaining about the excessive spam.

As a first step in combating spam, I've increased the flood-interval to 2 minutes before someone can post a new topic or reply.  There are also some other back-end changes. This should help alleviate some of the 800 number spam, but it's not guaranteed. Other measures should hopefully be implemented...
by RokuShawnS
Fri Feb 16, 2018 4:54 pm
Forum: Roku Streaming Player General Discussion
Topic: I give up. Roku just lost me!
Replies: 1
Views: 179

Re: I give up. Roku just lost me!

Psst:  Check the off-topic forum.
by RokuShawnS
Fri Feb 16, 2018 4:14 pm
Forum: Off Topic
Topic: Now Roku is censoring posts complaining about the excessive spam.
Replies: 2
Views: 126

Re: Now Roku is censoring posts complaining about the excessive spam.

No. ⋅ Belongs in the Off Topic forum; ⋅ Is not helpful in any way; ⋅ I'm working on it. Yes, I've said before that I'm looking into options, but I haven't found any mod at the moment that hasn't already been broken by spammers, or that will work with our theme.  I think...
by RokuShawnS
Wed Feb 14, 2018 9:14 pm
Forum: Roku Streaming Player General Discussion
Topic: I made a mistake?? Cant see menu
Replies: 2
Views: 102

Re: I made a mistake?? Cant see menu

There is a paperclip button on the back of the ultra.  Hold it for NO LESS than 30 seconds, no matter what happens on-screen.  After 30-seconds, the unit will reset itself to the factory default settings.
by RokuShawnS
Tue Feb 13, 2018 11:30 am
Forum: Roku Streaming Player General Discussion
Topic: The Roku Channel
Replies: 11
Views: 266

Re: The Roku Channel

Well I guess now we are on the countdown to thread lock: 5...4...3... ⋅ Usage of VPNs to circumvent establish regional broadcast rules should not be discussed on this forum.  Be aware that if you post a question regarding the use of a VPN,  OR  you post a thread discussing bypassing regio...
by RokuShawnS
Tue Feb 13, 2018 2:10 am
Forum: Roku Streaming Player General Discussion
Topic: Washed out Netflix
Replies: 7
Views: 276

Re: Washed out Netflix

Please post the make/model numbers of everything in your setup (TV, receiver, et al).
by RokuShawnS
Tue Feb 13, 2018 2:04 am
Forum: Roku Streaming Player General Discussion
Topic: Are the Roku Player & TCL TV Software & Build the same?
Replies: 3
Views: 125

Re: Are the Roku Player & TCL TV Software & Build the same?

Different devices typically have different build numbers, but the versions generally stay the same.  So for your Express, the build number may be build 40xx, but the TV may be build 41xx (as an example).  That's mainly due to hardware differences. For your second question, the expected behavior shou...
by RokuShawnS
Sun Feb 11, 2018 12:40 am
Forum: Roku Streaming Player General Discussion
Topic: A Roku Box's Life Expectancy
Replies: 24
Views: 7329

Re: A Roku Box's Life Expectancy

http://forums.roku.com/viewtopic.php?f=28&t=38665 When creating a topic, please perform a search or glance over the first two pages before posting the topic, as it may have been covered already.  In general, if a thread is  more than six months old, generate a new thread  (there are  very  few e...
by RokuShawnS
Tue Feb 06, 2018 12:12 pm
Forum: Roku Streaming Player General Discussion
Topic: Roku 4210x 8.0 update not available
Replies: 26
Views: 1065

Re: Roku 4210x 8.0 update not available

Sorry for the lack of updates here.  I've been scouring our software lists to make sure none of you were on a list that might prevent the update, and haven't found anything yet.

I'll pass your serial numbers up the chain this week to see if anyone else can figure out what's going on.
by RokuShawnS
Tue Feb 06, 2018 12:10 pm
Forum: Roku Streaming Player General Discussion
Topic: HDR Issue in Amazon Video App on TCL 55P605
Replies: 97
Views: 6979

Re: HDR Issue in Amazon Video App on TCL 55P605

As noted above, this issue should now be resolved.  If you're still having issues, feel free to start a new thread.

Closed.
by RokuShawnS
Fri Jan 26, 2018 10:17 pm
Forum: Roku Streaming Player General Discussion
Topic: TCL Roku TV channel versions are old
Replies: 5
Views: 230

Re: TCL Roku TV channel versions are old

Different platforms have different build numbers, due to the hardware.  So a TV compared to a stick will most likely  be slightly different.  For example, the original Netflix player is on a vastly different firmware version than current versions of our hardware.  The Roku XDS models are also on a v...
by RokuShawnS
Tue Jan 23, 2018 12:22 am
Forum: Roku Streaming Player General Discussion
Topic: Spam problem
Replies: 8
Views: 321

Re: Spam problem

ANY new user here for help doesn't need to set a link for a reasonable amount of time or number of posts. If that small measure was taken - even temporarily - Roku Forums would fall off the Spam Friendly Site List... for a while... if the practice was relaxed when the Spam died down it could be rei...
by RokuShawnS
Mon Jan 22, 2018 3:34 pm
Forum: Roku Streaming Player General Discussion
Topic: Spam problem
Replies: 8
Views: 321

Re: Spam problem

Sorry guys.  The bots have adapted to the hours that I'm usually not on the forums.

I'm looking into options this week to try and mitigate the spam.
by RokuShawnS
Sun Jan 21, 2018 9:27 pm
Forum: Roku Streaming Player General Discussion
Topic: Huh, no option. . .
Replies: 3
Views: 210

Re: Huh, no option. . .

Locked, for obvious reasons :(
by RokuShawnS
Wed Jan 17, 2018 1:25 am
Forum: Roku Streaming Player General Discussion
Topic: VUDU Roku Channel Accessibility Option Off or On ?
Replies: 5
Views: 175

Re: VUDU Roku Channel Accessibility Option Off or On ?

Thanks for the info. Yes, "your device" probably means the Roku.  In your my.roku.com settings, you can name the Roku units for easier identification (I use it to identify which Roku units are in particular rooms or locations). I'll check with others this week who have access to a 3600 for...