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by RokuShawnS
Fri Jul 13, 2018 6:04 pm
Forum: Roku Streaming Player General Discussion
Topic: Disney Now app problem.
Replies: 5
Views: 85

Re: Disney Now app problem.

Make certain in between uninstalling/reinstalling the channel, you reboot the Roku.  It's very important you don't skip that step.
by RokuShawnS
Fri Jul 13, 2018 3:11 pm
Forum: Roku Streaming Player General Discussion
Topic: Plex Classic
Replies: 66
Views: 1916

Re: Plex Classic

As this thread has reach our 5-page limit, and it has run its course, I'll be shutting the thread down later tonight.
by RokuShawnS
Thu Jul 12, 2018 9:18 pm
Forum: Roku Streaming Player General Discussion
Topic: Roku 8.1 Update causing Netflix shows to freeze
Replies: 6
Views: 265

Re: Roku 8.1 Update causing Netflix shows to freeze

We don't have anything on the docket regarding this particular issue.  I really need the above information so I can file it for before our next update goes out.

Are you still having issues, or has everything settled down and is working again?  Please update the thread ASAP.
by RokuShawnS
Wed Jul 11, 2018 9:36 pm
Forum: Roku Streaming Player General Discussion
Topic: Roku 8.1 Update causing Netflix shows to freeze
Replies: 6
Views: 265

Re: Roku 8.1 Update causing Netflix shows to freeze

I haven't seen any bugs re:Netflix under 8.1, but I'll double-check tomorrow.

Please post your serial and model number, and DeviceID if applicable (Settings > System > About).
by RokuShawnS
Fri Jul 06, 2018 9:09 pm
Forum: Roku Streaming Player General Discussion
Topic: Screen resolution changes on Spectrum App
Replies: 2
Views: 120

Re: Screen resolution changes on Spectrum App

You need to contact Spectrum, as they're the ones that wrote the channel.

I'll check with CS this weekend to see if we have a bug filed for this type of issue, but I probably won't be able to say much.
by RokuShawnS
Fri Jul 06, 2018 9:06 pm
Forum: Roku Streaming Player General Discussion
Topic: Roku remote failing after update
Replies: 11
Views: 350

Re: Roku remote failing after update

I haven't heard anything back yet, but I'll check this weekend.
by RokuShawnS
Fri Jul 06, 2018 9:05 pm
Forum: Roku Streaming Player General Discussion
Topic: Install Roku Stick on Roku TV
Replies: 4
Views: 124

Re: Install Roku Stick on Roku TV

blade-You just made this old man a happy camper.  I had looked through what I thought was everything on the Roku TV but you provided the answer.  Bless you and your entire family as I am a worrier and I would have had little sleep with this on my mind. Thanks again from Deke from Texas. PS-Is there...
by RokuShawnS
Thu Jul 05, 2018 7:51 pm
Forum: Roku Streaming Player General Discussion
Topic: Intermitent audio after 8.1 upgrade
Replies: 43
Views: 1453

Re: Intermitent audio after 8.1 upgrade

I believe this is a known issue.  I don't have an ETA on a fix, however. Thanks. Please keep us posted, I think this is generally a great deal of frustration. I also volunteer to test the fix, when one is available. https://rokutestingportal.centercode.com Create an account.  Follow EVERY direction...
by RokuShawnS
Thu Jul 05, 2018 5:57 pm
Forum: Roku Streaming Player General Discussion
Topic: Intermitent audio after 8.1 upgrade
Replies: 43
Views: 1453

Re: Intermitent audio after 8.1 upgrade

I believe this is a known issue.  I don't have an ETA on a fix, however.
by RokuShawnS
Thu Jul 05, 2018 5:56 pm
Forum: Roku Streaming Player General Discussion
Topic: Amazon prime video on TCL 55S401 HDR
Replies: 18
Views: 360

Re: Amazon prime video on TCL 55S401 HDR

You should also contact TCL, FYI.
by RokuShawnS
Tue Jul 03, 2018 9:47 pm
Forum: Roku Streaming Player General Discussion
Topic: Roku Express Can't connect to password protected Wifi Network
Replies: 7
Views: 171

Re: Roku Express Can't connect to password protected Wifi Network

There have been instances in the past where a customer's password used characters they thought  were the correct ones on the Roku keyboard, but weren't. It's been suggested previously to try something as simple as abc123 temporarily (if I remember correctly, those characters appear on the primary ke...
by RokuShawnS
Tue Jul 03, 2018 6:20 pm
Forum: Roku Streaming Player General Discussion
Topic: "Server connection error" using Roku Media Player in 8.1 update
Replies: 19
Views: 554

Re: "Server connection error" using Roku Media Player in 8.1 update

My Roku doesn't show the DeviceID on that screen. The majority of older models, and maybe a few that have come out in the last three years, might not have a DeviceID.  Most of the latest models do.  If you don't have one, don't worry about it :). We can still discover the DeviceID even if someone d...
by RokuShawnS
Tue Jul 03, 2018 12:31 pm
Forum: Roku Streaming Player General Discussion
Topic: "Server connection error" using Roku Media Player in 8.1 update
Replies: 19
Views: 554

Re: "Server connection error" using Roku Media Player in 8.1 update

Oops!  I also need the DeviceID (if it shows one on that same screen).

Thanks!