I poked CS with the email address you used here on the forums, but they don't see anything in the queue. Did you use a different email?
Alternately, let us know what your issue is here on the forums and the community may be able to help.
SARCtech wrote:Is there a way to request the update for my roku devices? I help out friends and family members with their roku devices and some of them already have version 9 but both of my Roku devices are stuck on 8.1.
Frustrated Man wrote:NBA app doesn’t work on my Roku Ultra but works fine on my Roku 2 and Roku Premeire. All other apps work fine except the Roku Ultra NBA app.