I put a TCL Roku TV 49" 2 months ago.  Set it up with wired connection.  No issues.  Last night I lost the wired connection.  I have no idea why.  I have the latest update. I switched to wireless connection, but want to go back to wired.   I have a modem, google wifi router, and then the tv.  ...

Roku 3 remote does not use Bluetooth. If it's WiFi then, is there a way for me to know which band it's using? In either case, nothing's changed in my living room as far as WiFi interference is concerned.  The distance between the remote and the puck is maybe 6 feet. Not seeing where you checked you...

Are you connecting on 2.4 GHz or 5 GHz band? The Roku is hardwired (gigabit FTW).  (The remote uses Bluetooth, I believe.) Not Bluetooth. The Roku 2 XS and Roku 2 XD were the only Roku devices to use Bluetooth. Roku 3 remote does not use Bluetooth. It uses WiFi Direct. I defer to others that have m...

Man you need to chill and get into anger management. Well maybe your not suited for being a moderator. It's ok try getting a more soothing job..lol Not angry. My Roku works. I’m happy as a clam. Not a moderator. Don’t work for Roku. But you’ve been told that. You have poor comprehension skills. Wor...

Yes I know the difference between your and you're but thanks for the English lesson. Seriously you work for Roku and this how you treats your clients. Lol . Please. Also people are allowed to make a typo when typing. This isn't college. Lol I said I do not work for Roku. Go read it again. See where...

Just saying. That's all. But how come you always reply like your angry. Tanner seems like a nice guy but when you reply it seems like your angry lol. *you’re Also, Tanner works for Roku and is a nice guy. I don’t work for Roku. I’m a user, just like you. I’m not a nice guy. I’m straight to the poin...

I can't believe that TCL tvs still havent gotten the new OS9 yet. What a bunch of crap. TCL has a partnership with Roku and we are the last to get the OS9 update. But I hear the update is more of a hassle anyway. I guess it's hard to make software upgrades compatible with every tv. Just because you...

I have a pair of 3800s that in hindsight may not have been what I should have purchased (very problematic remotes that lose their sync regularly). I also regret not being able to use my universal IR remotes. I'm thinking of selling my almost new 3800s at online auction and buying a pair of 3900s. F...

Streaming device: Roku 3 Remote: original "enhanced" remote. In the past few days, I've had follow the reset procedure to get my remote to work.  It'll work for a while fine, then all of a sudden I can't control my Roku. Had to do it twice just yesterday, within the span of less than an h...

kw77 wrote:

I rebooted my router and it did not change anything.

Sounds like a big infecting your device. Follow Tanner’s advice and PM him the info he was asking. He’s Left Coast and may be back online soon.

Thank God you came along and set us straight. I’m gonna start playing games from the Google Play Store right now and run them on my Apple TV. What? Oh. Well then, I’ll run them on my Fire TV. What? Oh. Well then, I’ll run them on my ... um ... Nvidia Shield that costs 2-8 times as much as various Ro...

Not sure if I should open a separate or unique discussion but my situation parallels the above problems. While I have had a 3500 Roku Stick for about a year, it has worked very well and had zero "hang-ups" during that time. Having purchased a Roku Stick + (3810) 7 days ago, I have had a h...

... I unplugged the TV and the Roku Express for a clean cold startup.   Next I rebooted both phones and restarted the Roku Express. After that, I reactivated the Roku. ... Wait. You reactivated the Roku? Unplugging should not have caused that. A restart (or reboot) should not have caused that. Did ...

Any update on Airplay 2 coming to Roku? There were numerous articles about it earlier this month. Anxious for this to be a thing! (also would love to see iTunes come to Roku) Tanner said to watch the Roku blog, as that place, not here, will be the first source of official information. And that’s ab...