Not sure, but I got a quote to get it repaired and dont think I want to throw good money after bad.

I'm now at the stage where I dont want it anymore, as it has proved to be unreliable. I therefore want to pursue another way of recouping my money....

I am trying to get ebuyer to take my second faulty R1000 back, as I believe there is an inherent fault in the design and it covered by the Sales of Goods Act and ROKU are totally useless as they have not responsed to 2 tickets raised or through this forum. But for this they need a Technical Report f...

I think it's disgusting the way we are being treated.

We need to get some legal advise (Citizens Advice Bureau, Trading Standards etc) and take this forward.

I have also PM'ed the above regards a 2nd PSU fault.....but no response still...

According to the Sales of Goods Act (UK): • Wherever goods are bought they must "conform to contract". This means they must be as described, fit for purpose and of satisfactory quality (i.e. not inherently faulty at the time of sale). • For up to six years after purchase (five ...

Bought mine first one around 20 months ago.

11 months later it died.

Spent £35 posting it to Germany and getting a replacement.

The replacement died last week....

Think I will spend my money on another product.

1 Dead R1000 for sale then !

Thanks they work fine now.

BTW how did you get the latest URLs?

Hi, over the last few days the above stations dont seem to work anymore (from Radio Roku).

Radio snooper doesnt seem to help either.

Anyone got any updated links to the above stations?

Thanks

(Sorry, the new unit does NOT have the 'Warranty Void' sticker)

Sent my unit off under the 2 year warranty last Monday from UK to Germany at a cost of £30 ! However, came back in 1 week, very quick and good service (shame the unit had to be sent to Germany at an expense of £30) ! Got a brand-new unit. Questions are, if anyone knows the answer: 1. Does the ...

Yes, live chat with Pinnacle.

Wish they just told me there was a 2 year warranty, instead of fobbing me off!

Just found out that the warranty is for 2 years, so panic over for me hopefully. (Never saw this mentioned before mind you)

http://www.pinnaclesys.com/PublicSite/u ... N=rnanswer

Sorry I meant R1000 (Soundbridge Radio) and not M1001. Looks like there is no good will for this 'factory defect' even though I am out of warranty by only 3 weeks..... Dell replaced my battery on my laptop 1 month after warranty expired and there wasn't even a 'factory defect' with them ! Come on Ro...

I contacted support using the Live Chat. They are refusing to do anything as they are no longer supporting this unit. I hadnt even told them the unit was 13 months old ! The UK support number is a premium rate number...anyone got a contact they've been speaking to in Pinnacle UK about this issue? Th...

My Soundbridge Radio is branded as Pinnacle.

I will try the support team..but not hoping for much !