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by rrdd
Thu May 11, 2017 9:59 am
Forum: Roku Streaming Player General Discussion
Topic: Premiere Audio Sync Issues with Amazon and Netflix
Replies: 35
Views: 14621

Re: Premiere Audio Sync Issues with Amazon and Netflix

rrdd wrote:
Are there plans to remedy this issue?

I see RokuShawnS already answered this here:

RokuShawnS wrote:
Yes, every post is read.

No, we cannot comment on potential and/or ETAs on when a bug will be fixed.

I'm sorry I can't give any more information about this issue at this time.  It IS being investigated.
by rrdd
Wed May 10, 2017 8:44 pm
Forum: Roku Streaming Player General Discussion
Topic: Premiere Audio Sync Issues with Amazon and Netflix
Replies: 35
Views: 14621

Re: Premiere Audio Sync Issues with Amazon and Netflix

I'm also experiencing noticeable audio sync issues with Netflix, Amazon and Plex when using any non -stereo Audio-->HDMI settings. Roku Premiere+ (7.6.0) at 1080p --> HDMI --> HK AVR3600 --> HDMI --> Samsung KS8000 At first I was blaming my receiver until I plugged back in my Roku 3 (same cables and...
by rrdd
Sun Feb 09, 2014 3:24 pm
Forum: Roku Streaming Player General Discussion
Topic: Will Roku 3 ever support 24p output?
Replies: 12
Views: 7248

Re: Will Roku 3 ever support 24p output?

Do the PS3 and other systems do this automatically? I've never toggled any of the video settings on my PS3 and everything via Netflix and Amazon play smoothly all of the time. I'm trying to understand what Roku is doing differently, and why.
by rrdd
Sun Feb 09, 2014 10:58 am
Forum: Roku Streaming Player General Discussion
Topic: Will Roku 3 ever support 24p output?
Replies: 12
Views: 7248

Re: Will Roku 3 ever support 24p output?

Pardon my ignorance, but does anyone know if the lack of 24p would cause the effects I'm seeing as described here:
viewtopic.php?f=28&t=66435
by rrdd
Sun Feb 09, 2014 10:54 am
Forum: Roku Streaming Player General Discussion
Topic: Roku 3: video is jerky, erratic, stutters with LG LD550
Replies: 17
Views: 7797

Re: Roku 3: video is jerky, erratic, stutters with LG LD550

I've been reading through the manual for your TV. Do you have an option called Real Cinema or Film Mode, in addition to the TruMotion? I ran the Roku back through my receiver (Harman Kardon AVR3600). Within the receiver I enabled Deinterlacing[1]. With this enabled I was able to enable RealCinema w...
by rrdd
Mon Feb 03, 2014 3:32 pm
Forum: Roku Streaming Player General Discussion
Topic: Roku 3: video is jerky, erratic, stutters with LG LD550
Replies: 17
Views: 7797

Re: Roku 3: video is jerky, erratic, stutters with LG LD550

Darn. Because I'm betting that's where the problem is. The manual states that these settings work when TruMotion is disabled, and we've seen similar options in other TV's that had to be turned off before the stuttering went away. Shawn, your interest in this is greatly appreciated, thanks! Accordin...
by rrdd
Mon Feb 03, 2014 12:22 pm
Forum: Roku Streaming Player General Discussion
Topic: Roku 3: video is jerky, erratic, stutters with LG LD550
Replies: 17
Views: 7797

Re: Roku 3: video is jerky, erratic, stutters with LG LD550

I've been reading through the manual for your TV. Do you have an option called Real Cinema or Film Mode, in addition to the TruMotion? I do and I thought I would try to toggle it but it's greyed out when using the Roku. Apparently (although the manual is vague here) the option to toggle that featur...
by rrdd
Sat Feb 01, 2014 1:15 pm
Forum: Roku Streaming Player General Discussion
Topic: Roku 3: video is jerky, erratic, stutters with LG LD550
Replies: 17
Views: 7797

Re: Roku 3: streaming is jerky, erratic

Yes, I'm referring to ruling out something wrong or broken with my personal copy of the LG model; I do not dismiss there being a design problem with the TV.
by rrdd
Sat Feb 01, 2014 11:01 am
Forum: Roku Streaming Player General Discussion
Topic: Roku 3: video is jerky, erratic, stutters with LG LD550
Replies: 17
Views: 7797

Re: Roku 3: streaming is jerky, erratic

This appears to be isolated to LG TVs, or at least the 42LD550. I have a relative who has the same TV model as I do. They recently purchased a Roku 3 and their Roku exhibits the same behavior on their TV. I have tried the Roku on two other non-LG TVs and the problem is not apparent. I have contacted...
by rrdd
Wed Jan 29, 2014 12:15 pm
Forum: Roku Streaming Player General Discussion
Topic: Roku 3: video is jerky, erratic, stutters with LG LD550
Replies: 17
Views: 7797

Re: Roku 3: streaming is jerky, erratic

Using the same HDMI cable, I moved the Roku to a different room and connected it to a Samsung S24C750P. I was unable to detect the effect on that monitor. I have tried all of the preset video settings on the LG and even tried enabling TruMotion, but none of them alleviates the problem. Does anyone h...
by rrdd
Sun Jan 26, 2014 2:25 pm
Forum: Roku Streaming Player General Discussion
Topic: Roku 3: video is jerky, erratic, stutters with LG LD550
Replies: 17
Views: 7797

Re: Roku 3: streaming is jerky, erratic

Good points; I should have indicated that I have also tried using the same TV HDMI port as the PS3 with no change.
by rrdd
Sun Jan 26, 2014 12:45 pm
Forum: Roku Streaming Player General Discussion
Topic: Roku 3: video is jerky, erratic, stutters with LG LD550
Replies: 17
Views: 7797

Re: Roku 3: streaming is jerky, erratic

What's the make and model of your TV? Any chance you've already tried hooking up your XS to a different HDTV to see if the issue persists? I know, your PS3 works with this TV, but this test will let us know if it's something with the Roku and the TV it's currently connected to. If it persists, try ...
by rrdd
Sun Jan 26, 2014 11:56 am
Forum: Roku Streaming Player General Discussion
Topic: Roku 3: video is jerky, erratic, stutters with LG LD550
Replies: 17
Views: 7797

Re: Roku 3: streaming is jerky, erratic

This behavior is most often the 120Hz function of your television and not a Roku behavior. Try disabling any Auto Motion Plus or any other marketing name for this feature your TV may have. Thank you for the suggestion but this problem *does not occur* with the same TV and the PS3. I also do not hav...
by rrdd
Sun Jan 26, 2014 11:26 am
Forum: Roku Streaming Player General Discussion
Topic: Roku 3: video is jerky, erratic, stutters with LG LD550
Replies: 17
Views: 7797

Roku 3: video is jerky, erratic, stutters with LG LD550

I have a new Roku 3 (2 months in) 4200X, version 5.3 (build 4106). When I watch streaming videos on Netflix or Amazon there are occasionally moments where moving objects (vertically or horizontally) in the video appear jerky. Most commonly these are actors' head movements. They're subtle events yet ...