LOL All these clowns blaming Sling for the error were the same jabronis blaming yours truly for coming to the forums rather than spending futile effort on Roku support in a previous thread. As it is Roku who advertised the offer so that you would purchase their device, the onus is 100% on Roku to en...

If you put nearly as much effort into contacting Roku support, and Sling support as suggested, instead of complaining on here, I'm pretty sure by now you you would be much, much closer to resolution. Right. Such an incredible amount of effort should be put into attempting to redeem an advertised of...

That said, this is obviously a Sling issue, given it's a problem on their website. Roku is just the partner here. Their yelling might get heard before yours or mine would, but ultimately, that's all they can do, too. Blaming Roku for this, throwing your FTC and BBB threats out there, and responding...

You sound like you want to argue more than you actually want help. We get it, you think you're smarter than the tech support. That doesn't mean you don't need to talk to them to initiate the process.  Incorrect. I frequently use bottom-up tech support for resolving issues that they're trained to ha...

Because if you had  contacted Roku Support, you would have generated a case number.  That case number gives me the ability to place this is the hands of Tier 3 CS. Because if you had  contacted Sling Support, they could have helped you out directly. Thanks for bringing that problem to my attention....

Did you contact Sling/Roku support? That response is telling. Forgetting the fact that video and images can't be transmitted over the phone, most Filipino CS reps don't even know what JavaScript is. I took the time to screen-record the bug. I tried an alternative device/OS/browser. I presented the ...

Wow, 2 days into an issue and the guy is filing a FTC complaint.. just wow. I stand corrected. FTC Consumer Protection Division should take complaints for false advertising. They do not. The Better Business Bureau does. The Better Business Bureau will also put affected users in contact with the med...

OK. Seeing as how I've received no response, I'll just file an FTC complaint.
Would have gotten a response if Roku had any intention of fulfilling the promotion.

Disappointing to see Roku falsely advertise.

Fairly certain once the device has been registered as activated for the first time on Roku's activation servers, the offer goes away. Had a brand new Roku TV to activate as well. I figured it may have been the DNS on my network. So I used cellular IP on my iPhone w/ Safari (iOS 12.1, no add-ons, or ...

DBDukes wrote:

Have you tried a different browser (one with no plug-ins or extensions installed)? Or disabling the plug-ins/extensions on your browser?

There is only one chance to redeem the credit - during the initial set-up. There exists no way to switch browsers mid-way through the process.

Bought a Roku Player.
Attempted to activate the $35 Sling credit.
Website JavaScript was completely unresponsive when attempting to redeem credit.

Disingenuous to advertise a Sling credit and then code the website to be unresponsive when attempting to redeem.

Going through a lengthy warranty process with TCL for model 65C807. 1. Mostly happy with Roku TV platform. 2. Mostly happy with TCL manufacturing quality. 3. Mostly disgusted with Dolby Vision's algorithm and implementation. Dolby Vision hijacks the back-lighting on streams encoded in DV, creating a...

So by your logic: Any entity you disagree with should have their speech banned... Gauranteed that sentiment is more anti-American than anything RT represents. People like you should be forced to live in a country that doesn’t protect the right of free speech, public discourse, and balistic defense. ...

apodtele wrote:

Search for “hdmi arc”. You will find some solutions. One suggestion is to avoid DD+. Manuallly set audio protocol to something like DTS DD (no plus).

And limit the stream to stereo?

There’s a workaround for that too.
Just leave one speaker plugged.
Monomental!

Not Roku's fault. Some AV Receivers/Soundbars play nice with Roku TVs. Others do not. I have two '17 4K Roku TVs - same brand. One ARC HDMI works great via Vizio soundbar. But the other is hooked up to a Yamaha AV receiver. It errors out whenever inputs are switched on the Roku TV and it attempts to...