Your Digital Media Has Never Looked So Good

Search found 81 matches

by mosafer
Tue May 30, 2017 2:53 pm
Forum: Roku Developer Program
Topic: Roku Ad Network
Replies: 12
Views: 2106

Re: Roku Ad Network

I sent 2 emails to rokuadops@roku.com. one last month and two weeks ago. No response so far. I'm still waiting... Try emailing "publisheradservices" at roku.com - that one i think goes into the ticketing system, which makes handling more predictable I sent an email same day you replied to...
by mosafer
Sat May 27, 2017 3:36 pm
Forum: Roku Direct Publisher
Topic: Direct Publisher suggestions
Replies: 5
Views: 1435

Direct Publisher suggestions

These are my suggestions for a better DP:

1- Subcategories: Most of the time categories are not enough for organizing content.
2- Supporting Live streams
3- Supporting Audio streams and podcast
4- Search: Adding a search button to channel.
by mosafer
Sat May 20, 2017 11:53 am
Forum: Roku Developer Program
Topic: Roku Ad Network
Replies: 12
Views: 2106

Re: Roku Ad Network

I sent 2 emails to publisherAdServices@roku.com. one last month and two weeks ago. No response so far. I'm still waiting...

[EDITED by RokuTomC: Updated the legacy "rokuadops@roku.com" email to "publisherAdServices@roku.com"]
by mosafer
Sat May 20, 2017 8:31 am
Forum: Roku Direct Publisher
Topic: RAF midRoll and number of ads
Replies: 8
Views: 1474

Re: RAF midRoll and number of ads

massimo wrote:
hi can help me if its possible to change a poster on the right in roku channel?
https://drive.google.com/open?id=0B0GeS ... 19HRXJNLW8

I think you asked your question in the wrong forum.
Ask here: https://forums.roku.com/viewforum.php?f=34
by mosafer
Tue May 16, 2017 10:20 am
Forum: Roku Direct Publisher
Topic: Default Nielsen Genre
Replies: 0
Views: 591

Default Nielsen Genre

I want to set my "Default Nielsen Genre" to get better and different ads.
Would you please share your experience.
by mosafer
Tue May 16, 2017 9:50 am
Forum: Roku Direct Publisher
Topic: RAF midRoll and number of ads
Replies: 8
Views: 1474

Re: RAF midRoll and number of ads

It has been published and it plays from 1 to 4 ad each time.
For some files, I did not add any adBreaks but it shows one preroll ad!!
Strange.
by mosafer
Mon May 15, 2017 12:57 pm
Forum: Roku Direct Publisher
Topic: RAF midRoll and number of ads
Replies: 8
Views: 1474

RAF midRoll and number of ads

I just updated my channel to new feed and add more content to that feed. Also changed from MRSS to JSON. I was testing this feed in a test channel (Not Published) and everything works fine (Just see one Roku or Volvo ad) Surprisingly, After update I get 4 ad for each adbreak. I think this is too muc...
by mosafer
Wed May 10, 2017 1:45 pm
Forum: Roku Direct Publisher
Topic: Splash and Background Images Won't Update
Replies: 13
Views: 1863

Re: Splash and Background Images Won't Update

Did you try it on one Roku device? I noticed that some devices dealing with updates differently.
Try with Roku 3, Roku TV, Roku premier and Stick.
by mosafer
Sat Apr 29, 2017 6:55 pm
Forum: Roku Direct Publisher
Topic: Roku TV and Direct Publisher
Replies: 5
Views: 1207

Re: Roku TV and Direct Publisher

This problem has not been solved yet.
All the Roku TVs not working properly with DP for my viewers. No problem with other devices at all.
by mosafer
Tue Apr 25, 2017 10:29 am
Forum: Roku Direct Publisher
Topic: Error: Unable to download from feedURL
Replies: 12
Views: 2742

Re: Error: Unable to download from feedURL

Did you start from scratch? or you tried to change your existing channel SDK to DP?
I have an idea. would you try to test your feed to build a new DP channel and see if it's working there or not.
by mosafer
Tue Apr 25, 2017 9:18 am
Forum: Roku Direct Publisher
Topic: Error: Unable to download from feedURL
Replies: 12
Views: 2742

Re: Error: Unable to download from feedURL

In your feed, if the video url is pointing to m3u8 file it means that should be HLS for the first entry this is the right format: "shortFormVideos": [    {      "id": "peel garlic how to",      "title": "How to Peel Garlic",      "shortDescripti...
by mosafer
Fri Apr 21, 2017 2:15 pm
Forum: Roku Direct Publisher
Topic: json format help
Replies: 45
Views: 4711

Re: json format help

Mine was exactly same situation. I removed the quotations and problem solved. 
by mosafer
Fri Apr 21, 2017 9:01 am
Forum: Roku Direct Publisher
Topic: json format help
Replies: 45
Views: 4711

Re: json format help

[table][tr][td][img=32x19]http://www.gravatar.com/avatar/7640de9c970917aa31b3c8ef8d0b2e96?size=40&default=https%3A%2F%2Fassets.zendesk.com%2Fimages%2F2016%2Fdefault-avatar-80.png&r=g[/img][/td] [td] Mitch Apr 19, 22:47 PDT I created this json file (snipet) ... It passes lint but whe...
by mosafer
Thu Apr 13, 2017 1:42 pm
Forum: Roku Direct Publisher
Topic: Roku TV and Direct Publisher
Replies: 5
Views: 1207

Roku TV and Direct Publisher

Is there any problem with Roku TV and DP?
All of my streams are working fine with all Roku devices, but I am getting messages from the viewers that Roku TVs do have problem with some Live streams!
by mosafer
Sat Apr 01, 2017 3:15 pm
Forum: Roku Direct Publisher
Topic: Channel Store selection under analytics
Replies: 3
Views: 819

Re: Channel Store selection under analytics

Same problem here. I want to know the statistic for other channel stores but my control panel just show US!