Your Digital Media Has Never Looked So Good

Search found 153 matches

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by RokuDanny-R
Tue Sep 03, 2019 8:56 am
Forum: Roku Streaming Player General Discussion
Topic: [SOLVED] Channels won't launch
Replies: 25
Views: 6977

Re: [SOLVED] Channels won't launch

@Paule Thanks for letting us know about the issue that you are experiencing. To be clear, when you are removing and reinstalling the channel, please make sure that you are removing the Showtime Anytime channel from the Roku home screen by navigating to the channel tile, pressing the * key on your re...
by RokuDanny-R
Fri Aug 30, 2019 3:02 pm
Forum: Roku Streaming Player General Discussion
Topic: Netflix, Amazon, and MLB channels disappeared
Replies: 14
Views: 3547

Re: Netflix, Amazon, and MLB channels disappeared

Hi @blfuller, Thanks for letting us know about the issue that your are experiencing. Couple of questions: - If you run a system update in Settings>System>System update>Check now, does that bring back the Netflix channel? - Do you have additional devices activated on your account? Someone else may ha...
by RokuDanny-R
Fri Aug 30, 2019 10:45 am
Forum: Roku Streaming Player General Discussion
Topic: Amazon Prime not streaming next episode
Replies: 1
Views: 300

Re: Amazon Prime not streaming next episode

Hi, Thanks for letting us know about the issue that you are experiencing. I'd like to gather some more information and details to take a closer look. Please send me a PM with the following information: - Your Roku account email address - Your Roku TV serial number from Settings>System>About and the ...
by RokuDanny-R
Thu Aug 29, 2019 8:31 am
Forum: Roku Streaming Player General Discussion
Topic: Airplay 2
Replies: 1
Views: 250

Re: Airplay 2

Hi @neems,

We don't have any information to share right now, but you can always keep up with the latest news and announcements at https://blog.roku.com/

Thanks,
Danny
by RokuDanny-R
Tue Aug 27, 2019 3:28 pm
Forum: Roku Streaming Player General Discussion
Topic: PBS App won’t stream anything / pops out to main screen
Replies: 3
Views: 323

Re: PBS App won’t stream anything / pops out to main screen

Hi,

Thanks for keeping us in the loop. We're happy to know that your issue was solved!

Happy Streaming!
Danny
by RokuDanny-R
Tue Aug 27, 2019 3:26 pm
Forum: Roku Streaming Player General Discussion
Topic: 4k rakuten movie question
Replies: 1
Views: 296

Re: 4k rakuten movie question

Hi, Thanks for letting us know about the issue that you are experiencing. For more information about that channel's features and functionality, you'll want to contact Rakuten support directly to inquire further. Many channels on Roku are developed and maintained by the channel provider themselves. T...
by RokuDanny-R
Tue Aug 27, 2019 3:12 pm
Forum: Roku Streaming Player General Discussion
Topic: PBS App won’t stream anything / pops out to main screen
Replies: 3
Views: 323

Re: PBS App won’t stream anything / pops out to main screen

Hi, Thanks for letting us know about the issue that you are experiencing. Is PBS the only channel that you observe this issue with? It's possible there may be an issue within the channel itself that the service provider will need to investigate.  Try removing the PBS channel from the Roku home scree...
by RokuDanny-R
Tue Aug 27, 2019 2:59 pm
Forum: Roku Streaming Player General Discussion
Topic: Issue with AV Adapter Connection
Replies: 1
Views: 287

Re: Issue with AV Adapter Connection

Hi, Thanks for letting us know about the issue that you are experiencing. We recommend that you try another RCA cable to connect your device to the TV.  If you still aren't able to clear up the issue,  please contact your TV's manufacturer directly to report this issue and request additional support...
by RokuDanny-R
Mon Aug 26, 2019 3:44 pm
Forum: Roku Streaming Player General Discussion
Topic: Roku Devices drop connection
Replies: 1
Views: 268

Re: Roku Devices drop connection

Hi, Thanks for letting us know about the issue that you are experiencing. For troubleshooting your home network, please visit out support page here: https://support.roku.com/article/208755728-what-should-i-do-if-i-cannot-connect-to-my-home-network-or-the-internet- We would recommend rebooting both y...
by RokuDanny-R
Mon Aug 26, 2019 3:37 pm
Forum: Roku Streaming Player General Discussion
Topic: BTN not streaming on Fox apps
Replies: 3
Views: 846

Re: BTN not streaming on Fox apps

Hi, Thanks for reaching out about the issue that you are experiencing. For more information about that channel's features and functionality, you'll want to contact FoxSports support directly to inquire further. Many channels on Roku are developed and maintained by the channel provider themselves.  Y...
by RokuDanny-R
Mon Aug 26, 2019 11:42 am
Forum: Roku Streaming Player General Discussion
Topic: NFL -- App not Working
Replies: 2
Views: 939

Re: NFL -- App not Working

Hi, Thanks for letting us know about the issue that you are experiencing. Is NFL the only channel that you observe this issue with? It's possible there may be an issue within the channel itself that the service provider will need to investigate.  Try removing the NFL channel from the Roku home scree...
by RokuDanny-R
Mon Aug 26, 2019 11:32 am
Forum: Roku Streaming Player General Discussion
Topic: Roku tv not working
Replies: 2
Views: 307

Re: Roku tv not working

Hi, Thanks for letting us know about the issue that you are experiencing. Have you tried contacting your Roku TV manufacturer support yet to inquire further? I'd suggest starting there to see what options or suggestions they can provide. If you still aren't able to clear up the issue, feel free to s...
by RokuDanny-R
Mon Aug 26, 2019 11:24 am
Forum: Roku Streaming Player General Discussion
Topic: Hello
Replies: 2
Views: 273

Re: Hello

Hi, Thanks for letting us know about the issue that you are experiencing. Please be aware that Roku will not charge you an activation fee or charge for support. For more information about being charged for customer service, please feel free to visit our support page here:  https://support.roku.com/a...
by RokuDanny-R
Mon Aug 26, 2019 11:07 am
Forum: Roku Streaming Player General Discussion
Topic: Creepster. TV
Replies: 1
Views: 263

Re: Creepster. TV

Hi, Thanks for contacting us regarding the issue that you are experiencing. Is Creepster.TV the only channel that you observe this issue with? It's possible there may be an issue within the channel itself that the service provider will need to investigate.  Try removing the Creepster.TV channel from...
by RokuDanny-R
Mon Aug 26, 2019 8:44 am
Forum: Roku Streaming Player General Discussion
Topic: NBC
Replies: 2
Views: 323

Re: NBC

Hi, As @jeffrok mentioned, f or more information about the channel's features and functionality, you'll want to contact NBC support directly to inquire further. Many channels on Roku are developed and maintained by the channel provider themselves.  You can reach NBC support here: https://www.nbc.com...
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