Hi,

Please see Forum Guidelines for posting: https://forums.roku.com/viewtopic.php?f=66&t=38665

If you need additional help, please create a new topic for your question.

Closing this old thread out.

Thanks,
Danny

Hi, The Roku Standard IR Remote will not be compatible with your Roku Streaming Stick 3600x as that device requires an enhanced "point-anywhere" remote.  For more information regarding the different type of remotes, please feel free to visit out support page here:  https://support.roku.com...

Hi,

Thanks for letting us know about the issue that you are experiencing. 

We recommend using the Roku Voice Remote as a replacement remote for your Roku Streaming Stick.

You can find this item here on our accessories page: https://www.roku.com/products/accessories/streaming-stick

Thanks,
Danny

@EyesMalloy

It looks like the issue that you were experiencing has been resolved. 

Please feel free to reach back out to us if there's anything else we can assist with.

Thanks,
Danny

[Moving to off topic discussion board]

[Moving post to general discussion] [Topic title updated to reflect feature request] Hi, Thanks for sharing the feedback and request here. Currently at the moment the PIN for your Roku account is used to purchase or add channels from the Roku Channel Store. For more information regarding your PIN, y...

Hi,

Thanks for letting us know about the issue that you are experiencing.

Please send me a PM with your Roku account email address, and include the serial number of the Roku device from Settings>System>About. I'll have a member of our Support team to further assist you.

Thanks,
Danny

Some Vudu Closed Caption settings may need to be modified inside your Vudu account online. We'd recommend contacting Vudu support directly for more assistance:  https://www.vudu.com/content/support.html Please see Forum Guidelines for posting: https://forums.roku.com/viewtopic.php?f=66&t=38665 T...

Hi,

Please see Forum Guidelines for posting: https://forums.roku.com/viewtopic.php?f=66&t=38665

If you need additional help, please create a new topic for your question.

Closing this old thread out.

Thanks,
Danny

Hi @shocker3,

Please send me a PM with your Roku account email address, and include the serial number of the Roku device from Settings>System>About. I'll have a member of our Support team assist you further.

Thanks,
Danny

Hi, Thanks for letting us know about the issue that you are experiencing. Please keep in mind that Roku does not charge an activation fee or charge for support. For more information regarding fraudulent support please see our support page here:  https://support.roku.com/article/208757068-will-i-be-c...

[Moving post to general discussion] Hi, Thanks for letting us know about the issue that you are experiencing. Your TV manufacturer can assist with an official replacement remote if you need one. You can reach them here:  https://www.hisense-usa.com/support/models We also offer a replacement Roku TV ...

@hatchera522 Thanks for letting us know about the issue that you are experiencing. We no longer offer a replacement remote for the Roku Streaming Stick model 3500, however, we'd be happy to see what we can do to help get you back up and running. Please feel free to send me a PM with your Roku a...

Hi,

To provide clarification, you can add the Spectrum Channel once in Guest Mode but unfortunately you will not be able to do so remotely.

Thanks,
Danny

Hi, Thanks for letting us know about the issue that you are experiencing. Channels such as this are non-certified and are not supported by Roku as they do not go through the channel certification process, and do not appear in our channel store.   If you need assistance with a private channel, you wi...