Your Digital Media Has Never Looked So Good

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by renojim
Wed Jan 30, 2019 12:55 am
Forum: Roku Streaming Player General Discussion
Topic: [Resolved] - Plex External Subtitles (.srt) files not displaying
Replies: 9
Views: 877

Re: Plex External Subtitles (.srt) files not displaying

Do you have a link to a sample SRT file that doesn't work? I don't use Plex, but I've been using SRTs for years without a problem. Since it's the underlying firmware that handles the display of subtitles, it shouldn't matter what channel is used for streaming.

-JT
by renojim
Tue Jan 29, 2019 2:35 pm
Forum: Roku Streaming Player General Discussion
Topic: Which codecs are passed-through by Roku Media Player?
Replies: 10
Views: 670

Re: Which codecs are passed-through by Roku Media Player?

Make sure your Roku 2 XS audio settings are not set to "Stereo". I wondered why my mother's Roku 2 XS had the same problem and when I switched from "Stereo" (I believe to "Auto", but can't remember for sure) she started getting the 5.1 AC-3 tracks to play. There's "...
by renojim
Tue Jan 29, 2019 2:15 pm
Forum: Roku Developer Program
Topic: "game" manifest entry
Replies: 6
Views: 389

Re: "game" manifest entry

 Does it make it so looped roAudioPlayer music stays in memory instead of reloading when looped?  I don't know, but I don't think it has anything to do with that.  I think it has more to do with ensuring audio and video remain in sync, which, judging from comments in the general forum, seems to be ...
by renojim
Mon Jan 28, 2019 1:25 pm
Forum: Roku Developer Program
Topic: Screensaver Content
Replies: 1
Views: 258

Re: Screensaver Content

Screensavers can't use audio or video components (with the exception of roAudioResource).
https://sdkdocs.roku.com/display/sdkdoc/Screensavers

-JT
by renojim
Wed Jan 23, 2019 2:09 pm
Forum: Roku Developer Program
Topic: Does Roku Inc send 1099 tax forms?
Replies: 9
Views: 2912

Re: Does Roku Inc send 1099 tax forms?

Roku does not sent 1099s for payments made through Paypal (unless it's over $20,000 or something like that). Payments made directly to a bank account (e.g., ad revenue) will be reported on a 1099.

At least that's my experience.

-JT
by renojim
Fri Jan 18, 2019 1:06 pm
Forum: Roku Streaming Player General Discussion
Topic: Roku remote fails when WiFi is on
Replies: 4
Views: 205

Re: Roku remote fails when WiFi is on

Try getting an HDMI extender; you may be getting interference: https://my.roku.com/hdmi

Also, is your WiFi AP's channel set to "auto" or something similar? If so, try setting it to an explicit channel. Experiment; one channel may be better than others.

-JT
by renojim
Thu Jan 17, 2019 1:43 pm
Forum: Roku Streaming Player General Discussion
Topic: [Resolved] - Remote Control Needed?
Replies: 12
Views: 239

Re: Remote Control Needed?

Sometimes using the channel up/down buttons will change inputs once you get to the highest/lowest channel. I have a Samsung TV here somewhere (just moved), so I'll try to dig it out and check. However, I doubt your father would want to use the buttons on the TV to change inputs. What's he using now?...
by renojim
Thu Jan 17, 2019 1:36 pm
Forum: Roku Developer Program
Topic: wrong remaining time on player progress bar
Replies: 4
Views: 435

Re: wrong remaining time on player progress bar

Did you try setting m.video.duration manually to see if it's reflected on the progress bar?
by renojim
Thu Jan 17, 2019 1:34 pm
Forum: Roku Developer Program
Topic: Browser app
Replies: 2
Views: 977

Re: Browser app

I have no experience with browsers on Roku, but you're first point of contact should probably be partnersuccess@roku.com

-JT
by renojim
Sat Jan 12, 2019 4:28 pm
Forum: Roku Streaming Player General Discussion
Topic: Roku Model:4640X Black screen after reboot. Roku Ultra
Replies: 6
Views: 377

Re: Roku Model:4640X Black screen after reboot. Roku Ultra

You don't need a 4k TV (in fact, you probably don't want to hook it up to one). Dale is suggesting you connect it to any other TV and it should default to auto-detect and then you should be able to connect it back to the original TV.

-JT
by renojim
Sat Jan 12, 2019 12:10 pm
Forum: Roku Developer Program
Topic: Sizing a Poster from a larger image
Replies: 6
Views: 525

Re: Sizing a Poster from a larger image

Have you tried adding ui_resolutions=hd to your manifest?  You should be able to just design for HD and let the firmware handle scaling for other resolutions.

-JT
by renojim
Fri Jan 04, 2019 2:21 pm
Forum: Roku Streaming Player General Discussion
Topic: Roku Ultra Standby Mode?
Replies: 12
Views: 1985

Re: Roku Ultra Standby Mode?

I believe the LED being off is merely an indication that a screen saver is active and is not an indication of any kind of low power mode (if such a thing exists).
by renojim
Fri Jan 04, 2019 2:15 pm
Forum: Roku Streaming Player General Discussion
Topic: Spectrum app on Roku Express Plus closes when selecting a channel
Replies: 1
Views: 102

Re: Spectrum app on Roku Express Plus closes when selecting a channel

Sounds like a bug in the Spectrum app. I know nothing about it, but I'm wondering if there was a recent update to the app. It appears that it's crashing if the Roku display settings are set to one of the SD options. Your best bet is probably to take it up with Spectrum.

-JT