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by RokuShawnS
Fri Nov 30, 2018 7:37 pm
Forum: Roku Streaming Player General Discussion
Topic: [Official] OS 9 Release Notes
Replies: 252
Views: 40662

Re: [Official] OS 9 Release Notes

You can sign up at https://rokutestingportal.centercode.com.  I don't know if they're currently accepting applications or not, but since we're nearing the complete rollout of 9.0, it shouldn't be too much longer before they start going through the applications again and adding more (we always need m...
by RokuShawnS
Fri Nov 30, 2018 5:19 pm
Forum: Roku Streaming Player General Discussion
Topic: [Official] OS 9 Release Notes
Replies: 252
Views: 40662

Re: [Official] OS 9 Release Notes

I honestly don't know how they do it.  I think it's random.
by RokuShawnS
Thu Nov 29, 2018 6:38 pm
Forum: Roku Streaming Player General Discussion
Topic: Roku Express keeps disconnecting from internet.
Replies: 4
Views: 1513

Re: Roku Express keeps disconnecting from internet.

Try moving the router a bit away from from the Roku.  You could be getting interference.

We also need more information about the environment the Roku is in.
by RokuShawnS
Thu Nov 29, 2018 6:35 pm
Forum: Roku Streaming Player General Discussion
Topic: OS9 and remote issue
Replies: 5
Views: 696

Re: OS9 and remote issue

Please post the following information: ⋅ Serial number/DeviceID ⋅ Current firmware/build number (The above can be found in Settings > System > About) One thing to try is to unplug the Roku for 5+ minutes.  Plug it back in and try again.  If it still exhibits this behavior, let me...
by RokuShawnS
Thu Nov 29, 2018 6:33 pm
Forum: Roku Streaming Player General Discussion
Topic: [Official] OS 9 Release Notes
Replies: 252
Views: 40662

Re: [Official] OS 9 Release Notes

Firmware rollouts happen in batches to measure stability of the build.
by RokuShawnS
Tue Nov 27, 2018 10:48 am
Forum: Roku Streaming Player General Discussion
Topic: [Official] RokuTV Wireless Speakers Discussion & Feedback
Replies: 41
Views: 7420

Re: [Official] RokuTV Wireless Speakers Discussion & Feedback

Hello all- Well I received the speakers a couple of days ago and they paired fast and sound great. I have however come across a couple of delay problems. it's having to ''load'' each app when changing from one to another i.e. youtube to hulu and vice versa, it's taking up to a full minute to load. ...
by RokuShawnS
Mon Nov 26, 2018 8:10 pm
Forum: Roku Streaming Player General Discussion
Topic: Roku Ultra remote losing pairing after some time of non-use
Replies: 7
Views: 7265

Re: Roku Ultra remote losing pairing after some time of non-use

Please start a new thread.  Forum Guidelines

If a thread is older than six months, it's recommended to start a new thread due to differences in firmware and channel versions.
by RokuShawnS
Tue Nov 20, 2018 10:01 pm
Forum: Roku Streaming Player General Discussion
Topic: After updating to 8.2 on TCL, I have lines across the screens in HDMI 1&2 when System UI pops up
Replies: 12
Views: 1090

Re: After updating to 8.2 on TCL, I have lines across the screens in HDMI 1&2 when System UI pops up

Thanks.  I'll add it to my report tomorrow morning, but since this is the Thanksgiving Holidays, I may not see traction on it until next Monday.
by RokuShawnS
Tue Nov 20, 2018 9:55 pm
Forum: Roku Streaming Player General Discussion
Topic: [Official] RokuTV Wireless Speakers Discussion & Feedback
Replies: 41
Views: 7420

Re: [Official] RokuTV Wireless Speakers Discussion & Feedback

I just spoke with someone about your post.  They're telling me they've tested it and it should pair without an issue on 8.2.0.  Try to pair it again.  If it doesn't work, let me know. Still no dice.  The first time I tried, it says it gets to step 2 of 4.  I let it sit until it timed out.  Then I r...
by RokuShawnS
Tue Nov 20, 2018 7:01 pm
Forum: Roku Streaming Player General Discussion
Topic: [Official] RokuTV Wireless Speakers Discussion & Feedback
Replies: 41
Views: 7420

Re: [Official] RokuTV Wireless Speakers Discussion & Feedback

I just spoke with someone about your post.  They're telling me they've tested it and it should pair without an issue on 8.2.0.  Try to pair it again.  If it doesn't work, let me know.
by RokuShawnS
Tue Nov 20, 2018 6:52 pm
Forum: Roku Streaming Player General Discussion
Topic: After updating to 8.2 on TCL, I have lines across the screens in HDMI 1&2 when System UI pops up
Replies: 12
Views: 1090

Re: After updating to 8.2 on TCL, I have lines across the screens in HDMI 1&2 when System UI pops up

Can you upload an image of what you're seeing to imgur or similar site? Here's a video with the ROKU logo showing off what happens with a different UI comes up-    https://streamable.com/9omjl IMAGE ALBUM -  https://imgur.com/a/nGmBx0m HDMI channel preview looks normal. ( https://imgur.com/a/eJyIpw...
by RokuShawnS
Fri Nov 16, 2018 6:22 pm
Forum: Roku Streaming Player General Discussion
Topic: [Official] RokuTV Wireless Speakers Discussion & Feedback
Replies: 41
Views: 7420

[Official] RokuTV Wireless Speakers Discussion & Feedback

Roku TV Wireless Speakers are now shipping. We would like to consolidate all commentary to a single thread.  You can read more about the speakers on our blog post.
by RokuShawnS
Thu Nov 15, 2018 9:00 pm
Forum: Roku Streaming Player General Discussion
Topic: 3820X remote issues
Replies: 13
Views: 690

Re: 3820X remote issues

Go to Settings > System > About.  You should see both model number and the serial number there.  PM me both of them, and I can advise further. I don't think he can, since he did a factory reset and doesn't have a remote. Didn't consider that.  Thanks for the reminder. We do have a 3810EU model, but...
by RokuShawnS
Thu Nov 15, 2018 8:03 pm
Forum: Roku Streaming Player General Discussion
Topic: 3820X remote issues
Replies: 13
Views: 690

Re: 3820X remote issues

Go to Settings > System > About.  You should see both model number and the serial number there.  PM me both of them, and I can advise further.