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by RokuShawnS
Fri Oct 26, 2018 11:38 am
Forum: Roku Streaming Player General Discussion
Topic: Roku Premiere+ - No Sound until restart
Replies: 64
Views: 10754

Re: Roku Premiere+ - No Sound until restart

We're looking into the issue and will post an update once we have more information.
by RokuShawnS
Thu Oct 25, 2018 9:14 am
Forum: Roku Streaming Player General Discussion
Topic: Roku 4 a good choice?
Replies: 18
Views: 1289

Re: Roku 4 a good choice?

Miami Son wrote:
Is there a difference between a 4640R and a 4640X? I am finding both online.

No difference.
by RokuShawnS
Wed Oct 24, 2018 9:27 pm
Forum: Roku Streaming Player General Discussion
Topic: Older Panasonic not picking up Roku player
Replies: 3
Views: 292

Re: Older Panasonic not picking up Roku player

The double-blinking thing suggests the Roku doesn't have an Internet connection. Which is probably (I don't know for certain) because he hasn't connected it yet via the menu. Since you don't have the remote to the TV anymore to change inputs, look for a cheap universal remote at your local shop tha...
by RokuShawnS
Wed Oct 24, 2018 6:10 pm
Forum: Roku Streaming Player General Discussion
Topic: [Official] Roku OS 8.2
Replies: 69
Views: 17896

Re: [Official] Roku OS 8.2

I got word this evening while I was out to dinner that the 8.2 rollout will come first to support the new Roku Wireless Speakers.
by RokuShawnS
Wed Oct 24, 2018 12:25 pm
Forum: Roku Streaming Player General Discussion
Topic: [Official] Roku OS 8.2
Replies: 69
Views: 17896

Re: [Official] Roku OS 8.2

Typically we haven't posted the release notes on the forums in a few years, but there was a directive to post it this time.  Bacon just beat us to it :P
by RokuShawnS
Wed Oct 24, 2018 12:16 pm
Forum: Roku Streaming Player General Discussion
Topic: [Official] Roku OS 8.2
Replies: 69
Views: 17896

Re: [Official] Roku OS 8.2

8.2 will come first.  9.0 will come later to TVs.

At least that's how I understand it.  I'll try to get some confirmation this week.
by RokuShawnS
Wed Oct 24, 2018 11:08 am
Forum: Roku Streaming Player General Discussion
Topic: No sound after unplugging headphones from remote
Replies: 70
Views: 24262

Re: No sound after unplugging headphones from remote

We apologize for the inconvenience. We are expecting to have this issue resolved in the next update. We truly appreciate your patience
by RokuShawnS
Wed Oct 24, 2018 11:06 am
Forum: Roku Streaming Player General Discussion
Topic: [Official] Roku OS 8.2
Replies: 69
Views: 17896

[Official] Roku OS 8.2

Roku OS 8.2 is a software update rolling out to all Roku TV™ models over the coming weeks. It includes bug fixes and updates to improve your entertainment experience when using a Roku TV. Roku OS 8.2 also adds features that will enable Roku TV models to work seamlessly with the upcoming Roku TV™ Wi...
by RokuShawnS
Tue Oct 23, 2018 7:07 pm
Forum: Roku Streaming Player General Discussion
Topic: [Official] OS 9 Release Notes
Replies: 252
Views: 40537

Re: OS 9 Release Notes

drphibes13 wrote:
Is there going to be a way for a manual update, for those of us extremely eager to finally have Spotify back? It's been almost a whole year, which is almost a whole year too long!

It will be a while before we allow manual update while we monitor logs.
by RokuShawnS
Tue Oct 23, 2018 12:43 pm
Forum: Roku Streaming Player General Discussion
Topic: express model number question
Replies: 5
Views: 715

Re: express model number question

Tajson wrote:
RokuShawnS wrote:
R=Retail
RW=Retail (Walmart)
X=Online (Other)

Is'nt X just a generic marker for all of the distribution channels (models)? Or will Roku 9 OS only be rolled out to the Online models per https://blog.roku.com/os-9-release-notes? :shock:

It may be.
by RokuShawnS
Tue Oct 23, 2018 12:15 pm
Forum: Roku Streaming Player General Discussion
Topic: express model number question
Replies: 5
Views: 715

Re: express model number question

R=Retail
RW=Retail (Walmart)
X=Online (Other)
by RokuShawnS
Thu Oct 18, 2018 9:04 pm
Forum: Roku Streaming Player General Discussion
Topic: Screensaver and Theme problems
Replies: 12
Views: 3517

Re: Screensaver and Theme problems

I've been watching Prime lately, and it always goes to a blank screen when paused.  I don't ever remember it doing anything differently.
by RokuShawnS
Thu Oct 18, 2018 4:30 pm
Forum: Roku Streaming Player General Discussion
Topic: Screensaver and Theme problems
Replies: 12
Views: 3517

Re: Screensaver and Theme problems

Some channels have their own screensavers, which takes priority over your default screensaver.
by RokuShawnS
Wed Oct 17, 2018 8:18 pm
Forum: Roku Streaming Player General Discussion
Topic: Roku reboots randomly with Hulu Live TV
Replies: 85
Views: 46292

Re: Roku reboots randomly with Hulu Live TV

bstewart5050 wrote:
And it does not happen during bing watching content... only during Live streaming. And it works on all my other devices except Roku, as previously posted.

I'll check with CS/Social/Engineering tomorrow morning, and get back to you.
by RokuShawnS
Wed Oct 17, 2018 8:17 pm
Forum: Roku Streaming Player General Discussion
Topic: Which current models support IR remote?
Replies: 5
Views: 1132

Re: Which current models support IR remote?

The IR remotes should work with the 2018 models.  Only the stick versions as noted previously will not work with IR, due to their nature.