Your Digital Media Has Never Looked So Good

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by RokuDanny-R
Tue Aug 06, 2019 8:42 am
Forum: Roku Streaming Player General Discussion
Topic: Roku TCL remote battery drains quickly
Replies: 6
Views: 333

Re: Roku TCL remote battery drains quickly

Hi, Thanks for letting us know about the issue that you are experiencing. As @jeffrok mentioned, I'd suggest starting with contacting TCL to see what options or suggestions they can provide.  You can reach them here:  https://support.tclusa.com/contact-us?contact_query=Please%20enter%20your%20questi...
by RokuDanny-R
Tue Aug 06, 2019 8:26 am
Forum: Roku Streaming Player General Discussion
Topic: Roku TCL TV Update and Soundbar Shenanigans
Replies: 2
Views: 303

Re: Roku TCL TV Update and Soundbar Shenanigans

[Moving post to general discussion]
by RokuDanny-R
Mon Aug 05, 2019 1:46 pm
Forum: Roku Streaming Player General Discussion
Topic: Pluto changes channel. Pluto won't hold desired channel
Replies: 10
Views: 1111

Re: Pluto changes channel. Pluto won't hold desired channel

Hi, Thanks for letting us know about the issue that you are experiencing. As @scottypie1234 mentioned, for more information about that channel's features and functionality, you'll want to contact PlutoTV support directly to inquire further. Many channels on Roku are developed and maintained by the c...
by RokuDanny-R
Mon Aug 05, 2019 1:29 pm
Forum: Roku Streaming Player General Discussion
Topic: Roku is turning on my fan!
Replies: 10
Views: 6312

Re: Roku is turning on my fan!

Please see Forum Guidelines for posting: https://forums.roku.com/viewtopic.php?f=66&t=38665

This thread was for a previously resolved issue. 

Thanks,
Danny
by RokuDanny-R
Mon Aug 05, 2019 12:02 pm
Forum: Roku Streaming Player General Discussion
Topic: Curiosity stream quit working
Replies: 4
Views: 502

Re: Curiosity stream quit working

@TammyJ Is CuriosityStream the only channel that you observe this issue with? It's possible there may be an issue within the channel itself that the service provider will need to investigate.  Try removing the CuriosityStream channel from the Roku home screen by navigating to the channel tile, press...
by RokuDanny-R
Mon Aug 05, 2019 10:22 am
Forum: Roku Streaming Player General Discussion
Topic: Feature Request: Theme Requests Here
Replies: 10
Views: 1670

Re: Feature Request: Theme Requests Here

[Updated the title on this topic to denote a feature request

Thanks for sharing your suggestion - we will pass it along to the team. 

Thanks,
Danny
by RokuDanny-R
Mon Aug 05, 2019 9:16 am
Forum: Off Topic
Topic: Wireless headphones for quiet listening?
Replies: 20
Views: 54633

Re: Wireless headphones for quiet listening?

Please see Forum Guidelines for posting: https://forums.roku.com/viewtopic.php?f=66&t=38665

If you need additional help, please create a new topic for your question.

Closing this old thread out.

Thanks,
Danny
by RokuDanny-R
Fri Aug 02, 2019 3:18 pm
Forum: Roku Streaming Player General Discussion
Topic: CBS All Access not working with Computer Sup
Replies: 7
Views: 3248

Re: CBS All Access not working with Computer Sup

Hi, Thanks for letting us know about the issue that you are experiencing. As @basil mentioned, we recommend that you first  remove the CBS All Access app, reboot the Roku and then reinstall the app.  After launching the app, select the second menu item: Already a a Subscriber? Sign In. Then s elect ...
by RokuDanny-R
Fri Aug 02, 2019 9:45 am
Forum: Roku Streaming Player General Discussion
Topic: Feature Request: Configure Channel Selection for Guest Mode
Replies: 12
Views: 826

Re: Add channel to Guest Mode

Hi, Thanks for letting us know about the issue that you are experiencing. In Guest Mode your guests will not be able to make purchases, change your settings, or access your channels (including the Spectrum TV channel). This is the way Guest Mode was intended for so you can share your Roku streaming ...
by RokuDanny-R
Fri Aug 02, 2019 8:59 am
Forum: Roku Streaming Player General Discussion
Topic: CC subtitles with an old Roku XR converter
Replies: 4
Views: 377

Re: CC subtitles with an old Roku XR converter

Hi, Thanks for letting us know about the issue that you are experiencing. You can try setting up your CC subtitles by going to Home>Settings>Accessibility (or Captions) then selecting when you want captions to appear. If more details regarding closed captions, feel free to visit out support page:  h...
by RokuDanny-R
Fri Aug 02, 2019 8:22 am
Forum: Roku Streaming Player General Discussion
Topic: Digital noise on certain Fandango Now movies
Replies: 1
Views: 204

Re: Digital noise on certain Fandango Now movies

Hi, Thanks for letting us know about the issue that you are experiencing. Is Fandango Now the only channel that you observe this issue with? It's possible there may be an issue within the channel itself that the service provider will need to investigate.  Try removing the Fandango Now channel from t...
by RokuDanny-R
Thu Aug 01, 2019 1:31 pm
Forum: Roku Streaming Player General Discussion
Topic: Netflix sound problems
Replies: 13
Views: 7979

Re: Netflix sound problems

Hi, Thanks for letting us know about the issue that you are experiencing. Are you experiencing the same issue when you try the device with another TV? We would recommend that you try using a different HDMI cable to connect your device to the TV as well as try using another HDMI port. If those steps ...
by RokuDanny-R
Tue Jul 30, 2019 11:14 am
Forum: Roku Streaming Player General Discussion
Topic: Roku premium going to static
Replies: 1
Views: 259

Re: Roku premium going to static

Hi, Thanks for letting us know about the issue that you are experiencing. Have your tried using a different HDMI port?  I'd also recommend trying to select different display output settings in the Settings menu, under 'Display'. Try choosing 720p, 1080p, etc. and see if the issue clears up from ther...
by RokuDanny-R
Mon Jul 22, 2019 3:13 pm
Forum: Roku Streaming Player General Discussion
Topic: No sound on ABC News (via World Media Network)
Replies: 1
Views: 294

Re: No sound on ABC News (via World Media Network)

Hi, Thanks for letting us know about the issue that you are experiencing. It's possible there may be an issue within the channel itself that the service provider will need to investigate.  I'd recommend reaching out to World Media Network directly to report the issue and request additional support. ...
by RokuDanny-R
Mon Jul 22, 2019 10:38 am
Forum: Roku Developer Program
Topic: RAF Buffering Status
Replies: 2
Views: 436

Re: RAF Buffering Status

[moving to Roku Developer Program board]
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