Your Digital Media Has Never Looked So Good

Search found 81 matches

by mosafer
Mon Jul 17, 2017 9:25 am
Forum: Roku Direct Publisher
Topic: Direct Publisher, Roku TV and non HD content
Replies: 11
Views: 1096

Re: Direct Publisher, Roku TV and non HD content

If you have Roku TV, I will be gladly send my channel to you for test. Some of my contents are SD and cannot be seen with Roku TV.
by mosafer
Sun Jul 16, 2017 10:16 am
Forum: Roku Direct Publisher
Topic: Direct Publisher, Roku TV and non HD content
Replies: 11
Views: 1096

Direct Publisher, Roku TV and non HD content

I'm getting a lot of complaints from viewers with Roku TVs.
Some of my contents are not HD. All the viewers with Roku TV, only can get sound and a black screen for these contents.
by mosafer
Sun Jul 16, 2017 10:08 am
Forum: Roku Direct Publisher
Topic: Direct Publisher adBreaks not Firing
Replies: 4
Views: 993

Re: Direct Publisher adBreaks not Firing

I still have same problem in my channel.
After resuming the series, ads are not starting all the time.
by mosafer
Sat Jul 15, 2017 1:45 pm
Forum: Roku Direct Publisher
Topic: JSON feed issues
Replies: 2
Views: 980

Re: JSON feed issues

I think your problem is on the categories. Please make sure that you have right category with right tags. 
by mosafer
Thu Jul 06, 2017 3:51 pm
Forum: Roku Direct Publisher
Topic: Direct Publisher adBreaks not Firing
Replies: 4
Views: 993

Re: Direct Publisher adBreaks not Firing

Looks like the problem has been solved.
by mosafer
Mon Jun 19, 2017 12:48 pm
Forum: Roku Direct Publisher
Topic: Direct Publisher adBreaks not Firing
Replies: 4
Views: 993

Re: Direct Publisher adBreaks not Firing

I think your problem is exactly like mine. I suppose you have "series" and after resuming from last session this is happening.
Roku team knew the bug and they are working on it!!
It's more than a month that I have this problem.
by mosafer
Sun Jun 18, 2017 8:36 am
Forum: Roku Direct Publisher
Topic: shortFormVideo adBreaks
Replies: 4
Views: 851

Re: shortFormVideo adBreaks

There is a lot of errors in Docs and samples. Look at blog post explaining monetization for DP: Adding mid-roll ads By default, channels built using Direct Publisher will display pre-roll ads. This should be sufficient for short-form videos. For other media types — such as movies or episodes — a pub...
by mosafer
Sun Jun 18, 2017 8:03 am
Forum: Roku Direct Publisher
Topic: shortFormVideo adBreaks
Replies: 4
Views: 851

Re: shortFormVideo adBreaks

ShoerFormVideo cannot play mid-roll adbreaks. only pre-roll is playing. I think when the content is "short video", it should be short, not one hour long.
by mosafer
Sun Jun 11, 2017 9:29 am
Forum: Roku Direct Publisher
Topic: Having an issue with XML feed
Replies: 57
Views: 4172

Re: Having an issue with XML feed

mediadisconnect wrote:
You can also try this: rename your JSON file and resubmit that as a new URL.  Maybe that will trick the system to think it is a new url and to evaluate it as new feed.

I had this problem before. I changed my  "providerName" in feed, renamed the file and system accepted my feed.
by mosafer
Thu Jun 08, 2017 8:40 am
Forum: Roku Direct Publisher
Topic: Having an issue with XML feed
Replies: 57
Views: 4172

Re: Having an issue with XML feed

Okay, added the MIME type to the server via CPanel. Then, I went to security / IP Blocker and see there are no IP's blocked. However, I am still getting the same results from Roku, Unable to download from feedUrl. Most of the time, if your host is not dedicated, the server is blocking IP, not your ...
by mosafer
Wed Jun 07, 2017 10:08 am
Forum: Roku Direct Publisher
Topic: Having an issue with XML feed
Replies: 57
Views: 4172

Re: Having an issue with XML feed

Did you try your json file so many times?
I know some servers, if there is so many tries from certain IP, will block IP from accessing the file.
Make sure Roku IPs are not blocked in your server side.
by mosafer
Thu Jun 01, 2017 9:25 am
Forum: Roku Direct Publisher
Topic: Black Screen while testing channel.
Replies: 16
Views: 1905

Re: Black Screen while testing channel.

Are you using Roku TV or Old Rokus like Roku 1?
by mosafer
Thu Jun 01, 2017 9:02 am
Forum: Roku Direct Publisher
Topic: Published App Feed Refresh??
Replies: 10
Views: 2171

Re: Published App Feed Refresh??

I'd never used captions before. but in other cases mine will update every 6h.
One question: in your feed status page do you get any red flag or everything is green? and look at the time stamp this shows the time your feed has been updated.
try to change the feed name and update feed URL.
by mosafer
Wed May 31, 2017 12:39 pm
Forum: Roku Direct Publisher
Topic: Published App Feed Refresh??
Replies: 10
Views: 2171

Re: Published App Feed Refresh??

Just update your feed with a new one (Same address and same name) in your side.
Roku will read the feed every 6 hours or so. it will be green if the file is correct.