Channels & viewing

[aaustin912]

@donprior51 What kind of Roku do you have? Everything (including Paramount) works on my Roku stick but nothing works on my Express

[donprior51]

Roku Premiere Model 3921RW Software 11.5.0 + build 4312-91

[mustang16]

Don’t hold your breath waiting for a refund!

[RokuDanny-R · Accepted solution]

Hi Community users,

We believe the issue should be resolved now.

We would recommend checking to see if you are still experiencing an issue with the Paramount+ channel at this time and keeping us posted.

Please be aware that users may need to restart their Roku device.

Thanks,
Danny

[fpefpe]

Hello  I  was able to contact  both roku and paramount+  support --- they are working on the issue with no ETA -- but  I did get paramount+ to  issue me a 10%  discount on my next annual renewal 

[Camaro21]

I was getting green screen on Paramount plus trying to watch Your Honor on my Roku Ultra. I noticed right before I was briefly got a hdcp error, which relates to hdmi. I tried watching same show on my Roku Stick + and did not have an issue. I thought it was solved. Came back to my Ultra and still same issue. The following is how I solved my issue....

1. unplug Hdmi cable from Roku Ultra and TV.

2. unplug power to Roku and TV.

3. Reverse hdmi cable and plug back into Roku and TV.

4. Plug power back in for Rolu and TV.

Wait a short time and check if issue is resolved.

[MO23]

I received a message from Danny at Roku. The problem seems to be resolved now. Mine works as it should again. Thanks, Roku! (Or whoever fixed this problem.)

[Camaro21]

Nevermind. I seen after I posted that they must have fixed the issue on their end.

[Sbmeth]

Just checked and mine is working again.  Thanks!

[Gatorgal7]

It is fixed now for me. 🙂

- - -

"Hi Community users,

We believe the issue should be resolved now.

We would recommend checking to see if you are still experiencing an issue with the Paramount+ channel at this time and keeping us posted.

Thanks,
Danny"