Smart home app

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SuaSponte2000
Channel Surfer

New Mobile Number and nowhere to change it

Periodically, the Smart Home Mobile App requests to send me a verification code when opening the app.  It has my old mobile number and there's nowhere to change it.  I get in by having it sent to my email address.  How do I change the mobile number Roku has on file?

USA Retired.
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renojim
Community Streaming Expert

Re: New Mobile Number and nowhere to change it

Have you tried disabling two-factor authentication and re-enabling it?  I don't know if what @RokuAustin said here implies that enabling it again will allow you to change the phone number the next time the app prompts you, but it's worth a try.  If not, then it's probably something he should know about.

Roku Community Streaming Expert

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I am not a Roku employee.
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