My m500 soundbridge recently went feral! The unit went reported being in safe-mode. I was initally able to restore to factory defaults, and after re-configuring Wi-Fi settings confirmed working order against a few radio stations. Then as I began to browse, the display responded as if a remote control button was being permanently pressed. (RC unit was checked/batt. disc. etc) The unit was powered down and rebooted but as soon as ANY command was input, the same thing occurred. No other remote unit was on nearby, but still the issue remained. Occasioanlly the RC unit can be used to interrupt and cause reset to factory default, each time the unit type and 'let the music play' displayed, afterc which the unit reverted again, to safe-mode, rendering it totally unusable. Eventually I managed to connect to M500 via telnet using a wired Ethernet connection. The unit showed various stats,, i.e cpu cycle increasing, and indicated normal operation, S/W level 2.1.8. The MFG test completed without reporting errors. The unit rebooted on command but returned directly into safe-mode. After clearsettings (or similar) command the unit did not respond. Maybe coincidence but i had to reboot my ADSL modem/router (WAG54G) and laptop (Vista HP) to resume all laptop internet operations.
The next day Jan I removed Wi-FI card, connected Ethernet cable and forced safe-mode using RC button procedure during power on, and the unit booted confirming ver. 3.0.44, contacted RoKU server and confirmed this was up to date. I tested browse, top stations and my favourites with no problem. After restoring the WiFi card i was back with the original problem again. This time i again forced safe-mode and was able to initialise the system and it now appears to be working ok! Time & use will tell, but what was the problem? I dont have a clue, unless possibly something came loose!
Anyone seen this before? .
Update Jan 4th. The issue now seems to be that the display sems to be receiving repeated commands, as if the RC button was stuck. even when the command was input via Radio Roku. With some patience I can get it to play a station, but usually the unit scrolls through all command responses. I.e lowering volume takes it to 0%, increasing takes it to 100% , browsing favourites scrolls throught them all. I'm convinced its not a remote controller fault (this happens with unit battery removed).
Anyone help... ROKU Enigneers?