Your Digital Media Has Never Looked So Good

 
ChrisJenkins
Topic Author
Posts: 1
Joined: Fri Jan 18, 2008 1:14 pm

Soundbridge: BBC Internet Radio stopped working on 14/1/08

Fri Jan 25, 2008 2:15 am

A very strange thing has happenned and I am at a loss to figure it out. I have two SB M1001 (one Pinnacle badged, one Roku badged) configured identically. We had set both up with our own set of Internet Radio presets (most of the BBC stations, some Virgin stations etc). Both units have been playing fine for nearly a year.

On the morning of Monday January 14th at around 07:00 GMT, the presets were playing fine. Later that morning, the BBC ones would no longer play. The soundbridge acts as if it is playing them but there is no sound and it kind of 'hangs' and stops responding to the remote control. Eventually it recovers and we can switch away from the station back to our media server etc. Both units behave identically. Nothing had changed about our local setup (I was away on business at the time and I'm the only one who can change anything). The situation still persists. The BBC URLs we have in the presets play fine on our assorted PCs so there is no general connectivity problem or Internet issue. Both soundbridges play media from our TVersity server just fine, again with no problems so there is no local LAN issue (it is 1 GB wired). The Virgin Radio presets work just fine. I tried upgrading the units to the latest firmware Beta 3.0.49 but no difference.

Anyone any ideas? Did the BBC make some change to their streaming on 14th jan that 'broke' the soundbrige?

Thanks, Chris
 
andyg
Posts: 407
Joined: Sun Oct 02, 2005 4:11 am
Location: London, UK

Fri Jan 25, 2008 4:26 am

Certainly 5Live is down at present but AFAIK the other principal BBC stations are playing ok. Certainly last I checked a couple of days ago Radios 2&4 were playing fine.

WRT 5Live, we'll have to wait for Roku to issue a fix as it seems the Beeb have changed the way they stream that station.
G5, OS X 10.5.8, 3 x M1000, iTunes 10.4, slimserver 6.2.1/alienbbc (now redundant), firefly svn 1586, uNSLUng 6.8
 
Wander
Posts: 14
Joined: Tue Aug 01, 2006 10:22 am
Location: Bristol UK

Fri Jan 25, 2008 7:07 am

I've had exactly the same problem.
I'm wondering if the beeb changed their streaming when they launched their "iplayer"?
Do we know that Roku are in fact trying to fix the problem?
 
Wander
Posts: 14
Joined: Tue Aug 01, 2006 10:22 am
Location: Bristol UK

Fri Jan 25, 2008 7:08 am

oh....and I can't get any bbc radio stations at all!
 
alanmc
Posts: 1391
Joined: Mon Jun 11, 2007 10:40 am
Location: Bedfordshire - U.K.

Fri Jan 25, 2008 8:40 am

Having just checked BBC Radio 1 > 7, as has been the case for a few days, only 5 & 6 are not currently playing with firmware 3.0.49. Radio 1 >4 play without delay.

Alanmc (Moderator)
 
andyg
Posts: 407
Joined: Sun Oct 02, 2005 4:11 am
Location: London, UK

Fri Jan 25, 2008 9:21 am

Do we know that Roku are in fact trying to fix the problem?


well they never really comment on what they're up to so hold your breath, cross your fingers and watch this space... :roll:
G5, OS X 10.5.8, 3 x M1000, iTunes 10.4, slimserver 6.2.1/alienbbc (now redundant), firefly svn 1586, uNSLUng 6.8
 
RokuLyndon

Fri Jan 25, 2008 9:32 am

Yes,

We're working on the problem.
 
robbie
Posts: 7
Joined: Tue Nov 27, 2007 11:08 am

Fri Jan 25, 2008 11:53 am

the BBC have been working on only making their services available to the people within the UK (people in the UK pay a license fee that funds the BBC). Access to their services from IP address outside the UK are slowly being denied. Only some services are going to be offered outside the UK via subscription or ad suported etc.

The way to confim this would be to try the stream on your PC instead of the soundbridge.
 
SIMONVFR
Posts: 5
Joined: Sat Dec 16, 2006 10:26 am
Location: Derby, UK

Sat Jan 26, 2008 4:23 am

Actually I don't think this is anything to do with the restriction of services to the UK. All the Real audio streams are available worldwide (why?), and it's only Radios 1 to 4 that are UK limited in WMA format. It would be simple for the BBC to restrict all audio streams on the basis of IP addresses - as they already do for four radio streams, and to limit video to low bandwidth, and to place adverts on the web site (which shocked me when I first saw them recently).

I can no longer get Radios 5 and 6 in UK or in France through Soundbridge - but they are both available in both countries via Widows Media Player. What puzzles me is that the changes the BBC have made upset the Roku software and not the WMP. Is the Roku configuration somehow non-standard. And why didn't the 3.0.49 fix deal with the latest changes as well. Why should BBC make changes to Radios 5 and 6 only . . . .

The mystery continues. Please Roku - explain, and (more importantly) fix!
 
talur
Posts: 11
Joined: Sun Oct 14, 2007 8:00 am

Thu Jan 31, 2008 10:04 am

A question to RokuLyndon. Is there any progress to report?
Last edited by talur on Thu Jan 31, 2008 10:06 am, edited 1 time in total.
 
talur
Posts: 11
Joined: Sun Oct 14, 2007 8:00 am

Thu Jan 31, 2008 10:05 am

A question to RokuLyndon. Is there any progress to report?
 
fivesboy@msn.com
Posts: 2
Joined: Thu Jan 31, 2008 2:05 pm

Latest beta 3.0.049

Thu Jan 31, 2008 3:45 pm

Hi,

All my BBC stations stopped working and I didn't know why, so I looked up on these forums.

Looking at other forum entries, I saw that there is the above beta upgrade. I have installed that and it has fixed issues I had with BBC Radio 2,3,4 and 4LW. I could not get any of these to work before.

However, I still can't get a varying list of Radio 5 live URLs to work. Radio 6 has stopped working, as has Radio 5 Live sports extra.

Has anyone installed the above beta version and got Radio 5 or 6 to work ok?

Cheers.
 
andyg
Posts: 407
Joined: Sun Oct 02, 2005 4:11 am
Location: London, UK

Thu Jan 31, 2008 4:03 pm

However, I still can't get a varying list of Radio 5 live URLs to work. Radio 6 has stopped working, as has Radio 5 Live sports extra.


Can confirm that as of 11pm 31/1/8 Radio6 is also offline. 5Live has been down for a few days already, apparently Roku are on the case but this represents a further annoyance in the BBC toying with their streams. How long before 1-4 go down? That really would be tedious.
G5, OS X 10.5.8, 3 x M1000, iTunes 10.4, slimserver 6.2.1/alienbbc (now redundant), firefly svn 1586, uNSLUng 6.8
 
justinh
Posts: 3
Joined: Sun Jan 27, 2008 2:52 am

Fri Feb 01, 2008 5:00 pm

Fixed with latest .51 Beta!
 
talur
Posts: 11
Joined: Sun Oct 14, 2007 8:00 am

Fri Feb 01, 2008 8:16 pm

justinh wrote:
Fixed with latest .51 Beta!


Not for me! I can still only get BBC world service and BBC 7. No BBC5 or 6

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