We'll that might explain why the 500 was discontinued. But 50 bucks is 50 bucks and it was also about half the size which had some market appeal (thar is why I bought both models) maybe they'll come out with a smaller model.
No, I don't have an infrared thermometer handy, but the Roku rep who answered my first post used touch as the instrument of choice when describing how warm it should run. If it helps you understand any better, I was practically unable to hold it, it was that far away from "warm to the touch" (yet still subjective, yes). The point is that neither of them work any more and heat was the only observable symptom of what could have been the root cause of the problem. I bet Roku has an infrared thermometer, but they don't seem to be interested in knowing what the problem is.
The M500 and M1000 are the exact same size.
How high is your brightness set? 100%? I think anything above 52% is the same brightness (more of less) but uses more current which also make more heat (at least in theory (I am not an engineer, nor do I work for Roku)). My M500's do run warmer then my M1000.
I know having a piece of electronics fail is bummer, even more so when it's over $100.
Mine run about body temp, which I call cool since I deal with a lot of electronic type stuff, as I said, its all very relative which is why numebrs are better. Some people call cool cold to the touch (like 75F).
Roku3 and Roku HD1000 [Rev B] on a Samsung HLP5674W DLP in the living room; a Roku2 and two Roku XS and a few SoundBridges.Win7; Kubuntu and XP via RT-N66U, E2000 and a switch or two. I own stock in Roku, it's just all in the form of hardware.Viva la Roku